Peace Operations Training Centre Organisational Design POTC Purpose (Corporate Strategy – Lines of Business) POTC Objectives (Business Strategy – What products we will produce and how will it be better than the rest – cost vs differentiation) The delivery of UN training courses differentiated by quality of content and customer experience (1.1) The delivery of highly tailored bilateral and multilateral regional training exercises to achieve DIEP priorities.(1.2) The provision of POTC SME to the ADF, WOG and international community of practice (3.1) Participation in peace operations training forums and seminars to further enhance POTC deliverables. (4.2) SME contribution to development and review of UN training packages. (4.1) The delivery of the International Peace Operations Seminar differentiated by its Asia Pacific focus (2.1) POTC Performance measures (What Key Performance Indicators will we track to analysis if our strategy is being successful) POTC Core functions (Functional Strategy for Functional Areas – What functions will we have/develop to support POTC products) POTC Capabilities (What core competencies will we combine to create ‘competitive’ capability and resources (human/financial) to support our strategies) Operations: Design and development of training, educational and promotional materials. Marketing: Promotion of POTC outputs to be ‘product of choice’ for DIEP priorities, WoG interests and ADF competencies. Governance: Permanent and Reserve staff cross- skilled to contribute to unit governance requirements. IT: Coordinated use of technology to enhance POTC course delivery, marketing, work efficiency and external communication. HR: POTC staff who are SMEs in UN and peace operations supplemented by a register of ADF qualified SMEs. Engagement: Participation in international forums to achieve professional development and POTC recognition as a key contributor to community of practice. To educate the ADO, WOG and International Defence Force customers about the military role in peace operations (2) To advise the ADO, WOG and International Defence Forces about the military role in peace operations (3) To engage members of the international peace operations community of practice to share our peace operations knowledge and to learn from others (4) To corporately govern the POTC to ensure we can effectively and efficiently achieve our purposes (5) Continued demand for POTC training products Satisfaction levels from course/seminar evaluations Increased POTC brand recognition and product exposure within and outside the ADF. Ongoing or increased demand for our POTC SMEs to contribute advice. POTC achievement of all corporate governance requirements. Recognition by ADF and WOG of POTC’s contribution to Joint Professional Military Education & Training continuum. Operations: Training content and delivery differentiated from our peer training centres and tailored to target audience. Marketing: Promotion strategy to build the POTC brand within the ADF, WOG and International Organisations. Governance: Processes, procedures and trained staff to secure and manage finances, equipment and WHS to support delivery of our products. HR: Staff development program to ensure that staff are SMEs in UN and peace operations. IT: Web and Simulation experiences providing course experience, customer differentiation and outreach. Engagement: Research and contribution to developing UN and peace operations practice. To train ADF and International 03 & 04 Military Officers about peace operations (1) POTC corporate governance reporting (5.1). Organisational Purpose: The POTC exists to serve Defence, Government Organisations and International Defence Forces through the provision of peace operations training, education, engagement and advice. 18 Feb 2013