Company Confidential Outsourcing Trends & Data
Company Confidential Global BPO Destinations
Company Confidential Expanding Global Sourcing Arena Source: McKinsey Global Institute Survey
Company Confidential Less than 15 % of the global market is reaping the outsourcing advantage today … 85% White Space! Large ‘white spaces’ in Major Industries USD 330 billion * Financial year, April 1 to March 31 ** Includes markets in currently offshoring industries Addressable market Current size Global offshore IT industry, FY* x ~ ~ Others* India USD billion Global BPO industry**, FY x ~120 - ~14.0 Addressable market Current size Others* India USD billion ESTIMATES Key Drivers -Large opportunity to outsource in major Industries -Outsourcing of more complex and high-risk Services - Fragmented and high- interaction processes thanks to advances in telecom and workflow management technologies 150