NETC N6 Status Update to AIM FRB 18 Sep 12 Bruce Bare, NETC, N62 Tiffany Dombrowski, AIM Pgm Mgr, NAWCTSD

Overview Enterprise Training Management Framework (ETMF) working group objectives ETMF status and progress CeTARS: CMS and eTEM modules

ETMF Working Group Charter ETMF Working Group objectives: document/analyze existing, “As-Is” state of core business processes required to develop, manage and deliver training curricula, and analyze data to determine duplication, inefficiencies, process improvement opportunities to adjust business practices/rules to maximize IT support resources Business Opportunity: legacy systems for authoring/developing curricula, managing training resources, students and courses created as stand-alone systems, which, in many cases, do not share information requiring same information to be manually entered multiple times contributing to data entry errors and wasted man- hours of productivity Goal/Benefit: Maximize efficiencies by aligning legacy systems which support stand-alone processes into an integrated framework designed to effectively develop, manage, and deliver training to the end user – analyze high impact areas along the core value stream – identify 5 to 6 core processes which are target areas of value by making process improvement, reducing duplication, increasing data validity and training productivity Expected Outcome: list of high value core process/steps that can be improved and of non-value added/nonessential process/steps that can be killed

ETMF Status and Progress

Enterprise Training Management Framework (ETMF) Naval Education and Training Command, Russ McNair, NETC N62 18 Sept 2012 Unclassified 5 9/2/2015

NETC Portfolio Management 6 Design with the “To-Be” Solution in mind, “Without Architecture it doesn’t get built” The Portfolio An evolving set business solutions designed to execute the strategy Enterprise Architecture Governance “If it doesn’t further the strategy, it doesn’t get architected” Strategy Sets the agenda for governance, the foundation for all activity 9/2/2015

ETMF Overview 1.Document and analyze the existing, “As-Is” state  Align Core E2E business processes required to develop, manage and deliver training curricula 2.Analyze the data to identify duplication, inefficiencies, opportunities for process improvement  Improve the User Experience and apply best business practices to maximize IT support resources 3.Assess current system design & interfaces between core training management systems  Determine most efficient alignment and identify opportunities to leverage best practices 4.Recommend strategies that support NETC’s ability to continue the quality and quantity of training  Create a plan to modernize the IT Systems while looking for funding offsets 9/2/20157

Integrated E2E Business Processes 8 Perform IT & TTE Equipment Inventory & Report Associate Assets with Physical Attribute (Bldg or Room) Determine Equipment Requirements List (ERL) by CIN/CDP Map specific IT and non-IT TTE to CIN / CDP & Classroom Perform Equipment Check-in & determine Shortage / Deficiencies (ESL,ITER, TDRs) Report Equipment / Classroom Utilization & Analysis Perform Job Duty Task Analysis (JDTA) Perform Front End Analysis (FEA) Perform Content Quality Review for Content Re-Use or Re-Purpose Develop Business Case Analysis (BCA) Develop Training Project Plan (TPP) Develop New Course or Revise Existing Course and Pilot Deliver Course of Instruction NETC Course Development / Revision End - to - End Process Deliver COI via Robust Instructor Tool Suite NETC Content Management / Delivery End - to - End Process Track Student Training & Execution Management Deliver Course Content via Self Paced (CBT) or Instructor Led Training (ILT) Manage Learning Content SCORM Packages Implement Course Assessment and Survey Tools NETC Course, Classroom & Student Management End - to - End Process Schedule Classes & Spread Quotas Construct CIN / CDPs Mange Course Data (capacities, ratios, course lengths, etc.) Monitor Course, Classroom, and TTE Utilization Ensure Student / Course Completions & Maintain Instructor Certs and Quals NETC Training Enterprise Asset Management End - to - End Process AIM LMS CeTARS eTEMS / eTRMS Host Learning Content & Forward course completions 9/2/2015

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ETMF “As-Is” Baseline Actions 9/2/ Created multimedia CPI tool for analyzing VSA “string chart” SME One-on-one Process Mapping and Archival Document Collection Process Mapping: Value Stream Analysis Mapping of Critical Core Capabilities and Services Delivered Course Master Schedule process maps and storyboard Delivered Testing and Assessment process maps and storyboard / Reqts Continued discovery, analysis and mapping of RRL/ERL Data Mapping: Authoritative Sources Initial analysis of proposed Services for Open Systems Architecture Design Evaluate essential Interfaces between CeTARS, AIM, ETMDS (LMS), eTRMS System Integration: Concept of Operations

11 “AS –IS” DATA FLOW BETWEEN END-TO-END PROCESSES & SYSTEMS 9/2/2015

ETMF Process Issues Poor Integration Exists Between ETMF Systems – eLearning /Content Delivery System is not currently integrated with the Schoolhouse Management System – Training Content Management System is not automatically integrated with the Schoolhouse Management System – The enterprise Scheduling System is not integrated with any other Training System - (stand alone) Processes are Systems Centric – Legacy systems built to support separate business functions: (Course Development; Content Delivery; Student/Course Management and Resource/Asset Management) Organization Aligned to Manage Systems Separately SMEs are Typically 1-Deep 12 Process Mapping: Value Stream Analysis 9/2/2015

ETMF Life Cycle Data Mapping 13 Course Master Schedule (CMS) Data – – Where is it used and by whom? – Which system is the authoritative? (If AIM change - Policy and Culture) Required Resource List (RRL) Data – Three distinct variations (RRL, ERL, ESL) Configuration/Change Management Policy (CCB) – SOP for producing standard work plan Assessments & Surveys – Multiple systems – Validate Requirements and capability analysis Course Completions & Man-day Accounting – Currently manually entered Training Requirements Capacity/Feasibility – Time-consuming, manual process Class Schedules – Multiple systems with same capabilities Course Content Creation & Management – Content created & stored at LC/LS CeTARS Course Entry & Manipulation – Manual, time-consuming, non-intuitive More (?) - Based on SME Survey Results Data Mapping: Authoritative Sources 9/2/2015

Future Integration Opportunities Immediate State - ( Enhance)  Improve Interfaces & Identify Services  Perform Preliminary Open Architecture (SOA) Analysis Interim State - (Redesign)  Expand CeTARS to include other system’s functionality and eliminate redundancy and duplicate system functionality  Improve the Graphic User Interface (GUI)  Future / Ideal State - (Modernize) Option 1 - Modernize ETMF (SOA Platform) w/Authoritative Data Stores Option 2 - Develop a Federated ETMF Roadmap 14 System Integration: Concept of Operations 9/2/2015

ETMF Next Steps 9/2/ Identify Stakeholders Responsible for Each Key Process Owners (DONE) Finalize VSA documentation and develop ETMF COI within NKO (DONE) Determine METRICS for key processes Conduct an Ideal/Vision workshop and develop “To-Be” end-state Process Mapping: VSA / CPI – Tollgate Review 9/12 Continue mapping and critical analysis of data across entire Life Cycle Continue critical data target architecture mapping (Logical Data Schemas) Finalize and deliver recommendation for assessments tools, RRL/CCB routing Leverage Governance Boards (FRBs, CCBs) to perform CM prioritizations Data Mapping: Phase Requirements Releases (RRL, Tests/Surveys) Deliver final version of partial enterprise architecture (Federated Profile) Continue to perform SOA analysis and leverage best business practices (e.g., CANES) Determine scalability and ratio of e-Learning (IMI) to Instructor led (ILT) delivery Determine best functional design for ETMF architecture based on project findings System Integration: Roadmap for SOA / Modernization

CeTARS: CMS Module AIM I/II CMS re-engineering recently completed per requirements from FRB Working Group –Expanded functionality –Extended from CIN level to CDP level NAVEDTRA 136/CPM –RIS in process for updates –Key integration with ongoing CPM/LO Module enhancement for versioning

eTEM Status and Progress

Enterprise Training Equipment Management (eTEM) Bruce Bare (N62) Naval Education and Training Command 07 SEPT 2012 Unclassified

eTEM Vision Statement Create an authoritative data source for NETC’s training equipment, focused towards providing NETC staff with real-time current inventory analysis tools Provide Learning Centers and their direct report commands with the inventory management tools to – Assess their ability to meet equipment requirements – Conduct inventory control functions – Track inspection/rework planning and results – Collect and report trainer utilization – Support physical inventory custody requirements

Information Flow- “Configuration Management Plus” Trainers Inventories Courses Deficiencies Equipment eTEM CeTARS Learning Center

eTEM Functionality 21

eTEM Functionality Course Configuration Tracking CIN C 2 M 2 Oversight and Equipment Tracking by Course Impacts To Training Or Training Deficiencies Track impacts and abatements, deficiency types, material/equipment shortages Inventory Management Equipment Lists and Asset Tracking, Equipment Requirements (RRL) Management Authoritative Identification, Referenced by CIN, Resolution Tracking Custody Management Track on-hand material, sub-custody items, authorized borrowers Trainer Configuration & Support Management Track trainer configurations, PIT Designations, Trainer Overhaul/Rework and Inspections Publication Management Tracking, Monitoring, Maintaining Publications 22

eTEM Draft AIM Change Request Language Implement changes to Content Planning Module (CPM) To provide capability of importing training equipment requirements data into the RRL RRL section of CPM/LO TPP process model exists within the current AIM II application via the current 'CNATT ERL Import' feature.

CeTARS: eTEM Module

Questions?

Backup Slides

ETMF Back-up Slides 279/2/2015

Charter Tasking 28 “This project will involve documenting and analyzing the existing, "As-Is" state of the core business processes required to develop, manage and deliver training curricula, and analyze the data to determine any duplication, inefficiencies, and/or process improvement opportunities to adjust business practices and/or rules to maximize IT support resources. “ (Supports NETC Integrated Business Plan (IBP) 2.4.2, 3.1.1, and 3.1.2) 9/2/2015

29 All changes require Executive Sponsor approval Demand Signals Functional requirements (Users) – Changes to functionality Technical requirements (FAM, NETWARCOM) – Compliance driven requirements (IAVA, version change) Policy & Procedures (Stakeholders, OPNAV) – Changes to the guidance for using an application or system. 9/2/2015

30 NETC Information Governance Our Thinking About Governance Is Too Narrow – Too Focused on Information Systems (esp CeTARS) – Not Focused Enough On Information – Much More Than Managing System Change Requests NETC Problems With Training Management Functions, Processes and Business Rules Affect Information Management – Lost Corporate Knowledge, – Processes and Business Rules With RIT, Multiple Reorganizations (e.g. The “TPC” Function) – Production And Quality Of Information – System Functional & Technical Requirements Not Effectively Specified NETC Information Governance Should Incorporate: – Support For EIM And Data Stewardship, – Incorporate FRB/CCB Structure – Address Functional Area Policy 9/2/2015

eTEM Back-up Slides

9/2/

eTEM Envisioned Features & Advantages For Naval training staff-members who need to access or update information about training equipment, the CeTARS “enterprise Training & Equipment Management (eTEM)” module delivers real- time access to an authoritative data source of training equipment located throughout the NETC claimancy. By providing Headquarters, Learning Center and Learning Site managers with software tools to analyze, manage, monitor and report on inventory oversight responsibilities, eTEM breaks the paradigm of other schoolhouse inventory systems by linking the equipment data to the Courses managed within each activity. eTEM will allow users to determine equipment requirements for the commands training curriculum and, using on-hand inventory levels, find equipment shortages and excess materials. 33