THE HONG KONG INSTITUTE OF FACILITY MANAGEMENT & BUILDING SURVEYING DIVISION OF THE HONG KONG INSTITUTE OF SURVEYORS JOINT CPD EVENT Guest Speaker : Mr Alex K Lam, Director of Lexos, Founder of The OCB Network and Director of IFMA Date: 16 March 2002 (Saturday) Time: 2.30 p.m. ~ 5.30 p.m. Place: Rm TQ304, The Hong Kong Polytechnic University Cost: $100/Person The closing date for reservation is Wednesday 13 March Cheque should be made payable to “HKIFM”. Interested parties please complete and return the reservation form together with the cheque to the HKIFM, 16/F 1063 King’s Road, Quarry Bay, HK by mail or direct debit to our Bank of East Asia Account # and fax the pay-in slip back to  Reservation Form The closing date for reservations is Wednesday 13 March 2002 Surname: _______________ Other name(s): ______________________________ Grade of Membership: ________ Div: _______ Membership No: _______________ Contact No: _____________ Mobile Phone No: ___________ Fax No: __________ No of Reservation : ________ Chq No: ________________ made payable to HKIFM ADMISSION TICKET/ OFFICIAL RECEIPT Trends in Facilities Design & Management Saturday, 16 March 2002, fr 2.30pm to 5.30pm, Rm TQ304 HKPU. Reservation Fee HK$________ for ___ persons, cheque no. ________ and made payable to “HKIFM” Name: ___________________________________________________________________________ Correspondence Address: ____________________________________________________ For Official use only Received & confirmed by HKIFM: 16/F 1063 King’s Rd, Quarry Bay, Hong Kong Tel: Fax: (Receipt Chop)(Attendance Chop) THE HKIFM & HKIS (Building Surveying Dvn) JOINT CPD EVENT (THE ORIGINAL OF THIS ADMISSION TICKET MUST BE PRESENTED AT THE EVENT) Trends in Facilities Design & Management THE HKIFM & HKIS (Building Surveying Dvn) JOINT CPD EVENT

THE HKIFM & THE HKIS (Building Surveying Division) JOINT CPD EVENT Mr Alex K Lam, B.Arch.(McGill), MTS(OTS), Cert. EQ-I Adm. (MHS), MRAIC, is president of The OCB Network, a Toronto based management consultancy specializing in business transformation and corporate training on Leadership, Creativity, Emotional Intelligence, and the Built Environment issues. Prior to this, he was General Manager at bell Canada, the largest telecom in Canada responsible for over 2000 properties with a staff of 400 and an annual budget of over C$70 million. He is a frequent speaker at international conferences and a workshop leader. He received his Bachelor of Architecture from McGill University (1967) and a Master of Theological Studies from Ontario Theological Seminary (1995). He is a Certified EQ Administrator on emotional intelligence from Multi-Health Systems in Toronto (2000). He authored the chapter titled Business Transformation in the new Handbook of Facility Management published by McGraw Hill (New York: 2001). The 21 st Century brings in more changes in both the economic and political arenas. During times of change with high volatility in the business environment, the design and management of a workplace demands a fluid and flexible design in order to meet the evolving needs of the organization. Many companies in Asia are going through process reengineering and outsourcing in order to reduce overhead and to be able to focus on their core business. The result generates more stress and confusion in the workplace. Facilities designers and managers will now need to understand today’s changing business. Local business practices and traditional cultural influences are very strong factors in blocking change. Managers must learn to apply their skills in a creative and innovative way. Creativity is the process of generating ideas, many ideas. Innovation is the process of selecting and assembling these ideas into productive and practical solutions. A team that embraces the freedom of exercising this kind of activities stands a better chance to succeed. Combined with over twenty-five years of corporate facility management experience and a global management consulting practice, our speaker will explore with you new ideas for the workplace and the new skills you would need in order to carry out your new role as a workplace professional. This session includes the following topics: o Business Trends and Design Trends. o The New Work and the Workplace. o The needs of the new Workers. o Global Trends in Officing. o Workplace Productivity. o What are the skills we need today? o Is there such a thing as a Stress-free environment? o The new mechanical and electrical requirements in an office. o Security, Health and Safety in an office. o How is work being done in today’s workplace? o What kind of Workplace can satisfy and Design Trends. o People, Place and Process – the New Meaning. ABSTRACT ABOUR THE SPEAKER