Amdocs Services Reach New Heights of Success For more information: http://www.amdocs.com/Services /Pages/services.aspx Information Security Level 2 – Sensitive © 2013 – Proprietary and Confidential Information of Amdocs

Today’s business imperatives for success Simplify Experience Harness Data Offer simple, personalized and valuable experiences, ensure a seamless entry into today’s connected world across any channel, any LOB Monetize demand & optimize assets, tapping all available resources Stay Ahead Be Efficient Develop new services & revenues to always keep moving forward Reduce cost and time to value, every stroke counts

Experience success through services Consumer Trends Service Provider Trends Always on, insatiable demand for data, fast, everywhere, personalized, value, multiple personas Slowing revenue growth, increased investment, rapid pace of innovation, IT/network lines blurring, legacy systems, regulation Simplify Experience Harness Data Stay Ahead Be Efficient Amdocs services offering delivers business value across the business lifecycle Vision and Strategy Transformation and Implementation Operations We understand the market forces (click) We understand the key imperatives (click) And this is how we have built our strategy and our solutions (click) The millenial generation demands that service providers think differently. A quantum leap is required to address these key imperatives for success. With CES9 we make that leap. CES 9 will allow service providers to truly unleash the power of experience. To re-define traditional BSS – OSS and network control domains. But of course we offer much more than a world-class portfolio. We offer solutions to enable our customers realise new growth opportunities. And we offer end-to-end services. An offering we will extend and expand over the coming months. These three elements combine to create a unique offering in the market. And I believe we are better positioned than ever before to enable our customers’ success.

The Right Partner for Success Services expertise to optimize your vision and strategy Leveraging 30+ years of implementation expertise Providing operational excellence to navigate you through challenges

Amdocs Services Areas Systems Integration Managed Services Consulting Help shape business vision and strategy by capitalizing on our thought leadership and service innovation Systems Integration Supporting and enabling a smooth implementation, and solution deployment Delivered. Business Consulting Systems Integration Managed Services Project Delivery Managed Services Modernize and optimize system and process operations and free up your resources to focus on your core business goals Project Delivery Ensure transformation and implementation success, based on our industry expertise and 30+ years of proven track record

Amdocs services offering Prime SI System Integration Big Data Testing Data Warehouse and Business Insight Business Processes Training Data Migration and Conversion Development Production Readiness and Deployment Amdocs services offering Multi-Channel Optimization M2M Go to Market Strategy Digital Commerce - OTT Connected Home VPO ITO Cloud Services M2M Operation Mobile Payments Business Consulting System Integration Project Delivery Managed Services Delivered. Business Consulting Systems Integration Project Delivery Managed Services End to end services offering from consulting, to delivery and implementation including managed services and system integration

Vision and Strategy Amdocs Business Consulting Services Business Management Comprehensive consulting services targeting the following: Simplifing the customer experience across all channels Increasing revenue realization and improve revenue streams Optomizing network resources and Monetizeing data services Digital services diffenetiation Customer Management Consulting Revenue Management Consulting Operational Support Systems Consulting Digital Services Data Experience Optimization and Quality Assurance 2000+ Consulting Experts 100+ PROJECTS Global Foot Print

Transformation and Implementation Delivering a superior experience Comprehensive delivery and implemenation services from A to Z Prime SI Program Management Business and enterprise architecture Functional solution architecture definition Customization Business readiness and deployment support Data services UAT Application Services Prime SI System Integration Consulting Solution Design Solution Development and Delivery Testing Business Intelligence Migration Infrastructure 4000+ PROFESSIONALS 100+ PROJECTS running in parallel Global foot print with development centers around the world (inc. Israel, India, Brazil)

Amdocs Operations Services Enhance your IT landscape through modernization and optimization Turn your IT into your competitive edge Order to activation Billing Operations Business intellginece Operations Machne to Machine IT Management Application Develkopment and Maintenance Application Operations Technologfy and IT Operations Virtual Private Cloud Cloud Operations Operations Value Process Operation IT Outsourcing Cloud Services Mobile Payments Amdocs Strategic Sourcing Services (or managed services) for BSS, OSS enable service providers to reduce costs, focus on their core business, grow their subscriber base and revenues, and modernize their systems. To this end, we offer a wide range of business process outsourcing services, including application management outsourcing, IT outsourcing and managed transformation services, which are designed to provide value across all environments, whether based on Amdocs systems or other 3rd party implementations. Business Process Operations: offers a full range of services to manage customer back-end business operations, leveraging Amdocs best practice business processes and B/OSS domain expertise. Application Management: provides and end-to-end applications development and support services around Amdocs & non-Amdocs applications, leveraging Amdocs’ expertise in the software development lifecycle. IT & Infrastructure Management: supports the planning, hosting, operations and optimization of IT and data center infrastructure. Customer Success Background Info: Amdocs Strategic Sourcing Services helped a NA Tier 1 Service Provider reduce their bill cycle duration by 73% while improving bill accuracy and reduce infrastructure costs by approximately 20% Tier 1 European SP reduced operational costs by 25%-30% 500M+ Subscribers Supported 150B+ EVENTS records processed per month 1000+ legacy and 3RD party applications managed

Business Value delivered across the globe North America Caribbean and Latin America Europe, Middle East and Africa Asia Pacific And to highlight just a few of the recent successes: Globe & USCC – using Prime services we talked about and also managed services…interestingly both went live at same weekend this year 250+ customers 2500+ projects

Business Value Delivered – in numbers Subscribers in managed services engagements 5 Months Greenfield operation launched in 1300 Projects in the last 6 years 40% Reduction of TCO 100 Projects run in parallel +1000 Legacy & Third Party applications managed We do it a lot, on big projects 100% Top 10 global mobile providers use our software

So why choose Amdocs services? 30 years of industry leadership Closed-loop business model The best integrated portfolio of products and solutions For 30 years , Amdocs has helped the world’s leading service providers overcome their biggest challenges by uniquely combining an industry-leading product portfolio, value-driven services and global managed services operations. Unlike anyone else in the industry, we combine services, operations and an integrated product portfolio under one roof. We are fully accountable. We are a ‘can do’ company – and our tenacity means we always deliver. We help our customers realize their vision – whatever it may be. This is our DNA. We always deliver We address complexity – no project is too challenging and, We have an unrivalled record of industry firsts Additional analyst information & pull quotes: In FY11, premier industry analyst firms such as IDC and Analysys Mason recognized Amdocs as the number one industry leader in communications software & services, specifically in BSS, customer management and managed services excellence. In Analysys Mason’s 2010 vendor analysis summary of more than 65 firms, Amdocs’ market share in the billing market is triple that of the vendor with the second largest market share. “Amdocs continues to lead this market, thanks to its managed services contracts with Tier 1 CSPs, particularly in NA.” ISV’s Telecom Software Professional Services Market Share 2010, Glen Ragoonanan, Analysys Mason, September 2011 “Amdocs dominates the broad OSS and billing market…..” OSS and Billing 2010 – 2015 Forecast and 2009 Vendor Shares, Elisabeth Rainge, IDC, December 2010 OSS: “Amdocs’ dedicated OSS roadmap elaborates on continuous amalgamation of those assets, in order to create more flexible, modular, out-of-the-box, next generation network (NGN) and service fulfillment solutions.” Gartner Dataquest Insight: Operations Support Systems Market Overview and Strategic Scorecard for Vendors, January 2011 Ranked #1 in Inventory Management (Gartner TOMS) April 2011 RM: Undisputed billing leader with 27% market share; Amdocs is the only vendor ranked as market leader in all regions and service agreements. Analysys Mason, July 2011 Ranked #1 in rating and charging and other core billing. Stratecast Partners, August 2011 CM: “Amdocs remains a Strong Performer in this edition of the Forrester Wave and delivers advanced leading capabilities for most of the business processes in the order management cycle.” The Forrester Wave: Order Management Hubs, Q2 2011, Forrester Research, August 2011 Service Delivery: “With ChangingWorlds, Amdocs gained key mobile personalization and intelligent portal capabilities, enabling operators that partner with Amdocs to enhance their mobile portal navigation, mobile advertising and also provide better content search and recommendations for subscribers.” Data Traffic Growth Drives the Content Delivery Platform Market, Yankee Group, May 2011 “Amdocs gained 5 percentage points in market share to become the market leader, largely as a result of its acquisition of ChangingWorlds and strong growth in its customer base.” Service Delivery Platform Market Share Report, Analysys Mason, May 2011 Services: “As telecoms services increasingly move to an IP foundation, and as the numbers of user types, QoS levels, billing relationships, and value added services explode, service provides will choose to outsource their IT functions to full-service specialists in carrier software. Amdocs is well positioned for this shift, thanks to its broad expertise in telco IT, global reach, mature service offerings, and the flexibility afforded by its strong balance sheet.” Amdocs EMEA Managed Services: A Focus on Business Benefits, IDC, March 2011

So why choose Amdocs services? Domain Expertise CSP Business Process Flexible Business Model End to End Accountability For 30 years , Amdocs has helped the world’s leading service providers overcome their biggest challenges by uniquely combining an industry-leading product portfolio, value-driven services and global managed services operations. Unlike anyone else in the industry, we combine services, operations and an integrated product portfolio under one roof. We are fully accountable. We are a ‘can do’ company – and our tenacity means we always deliver. We help our customers realize their vision – whatever it may be. This is our DNA. We always deliver We address complexity – no project is too challenging and, We have an unrivalled record of industry firsts Additional analyst information & pull quotes: In FY11, premier industry analyst firms such as IDC and Analysys Mason recognized Amdocs as the number one industry leader in communications software & services, specifically in BSS, customer management and managed services excellence. In Analysys Mason’s 2010 vendor analysis summary of more than 65 firms, Amdocs’ market share in the billing market is triple that of the vendor with the second largest market share. “Amdocs continues to lead this market, thanks to its managed services contracts with Tier 1 CSPs, particularly in NA.” ISV’s Telecom Software Professional Services Market Share 2010, Glen Ragoonanan, Analysys Mason, September 2011 “Amdocs dominates the broad OSS and billing market…..” OSS and Billing 2010 – 2015 Forecast and 2009 Vendor Shares, Elisabeth Rainge, IDC, December 2010 OSS: “Amdocs’ dedicated OSS roadmap elaborates on continuous amalgamation of those assets, in order to create more flexible, modular, out-of-the-box, next generation network (NGN) and service fulfillment solutions.” Gartner Dataquest Insight: Operations Support Systems Market Overview and Strategic Scorecard for Vendors, January 2011 Ranked #1 in Inventory Management (Gartner TOMS) April 2011 RM: Undisputed billing leader with 27% market share; Amdocs is the only vendor ranked as market leader in all regions and service agreements. Analysys Mason, July 2011 Ranked #1 in rating and charging and other core billing. Stratecast Partners, August 2011 CM: “Amdocs remains a Strong Performer in this edition of the Forrester Wave and delivers advanced leading capabilities for most of the business processes in the order management cycle.” The Forrester Wave: Order Management Hubs, Q2 2011, Forrester Research, August 2011 Service Delivery: “With ChangingWorlds, Amdocs gained key mobile personalization and intelligent portal capabilities, enabling operators that partner with Amdocs to enhance their mobile portal navigation, mobile advertising and also provide better content search and recommendations for subscribers.” Data Traffic Growth Drives the Content Delivery Platform Market, Yankee Group, May 2011 “Amdocs gained 5 percentage points in market share to become the market leader, largely as a result of its acquisition of ChangingWorlds and strong growth in its customer base.” Service Delivery Platform Market Share Report, Analysys Mason, May 2011 Services: “As telecoms services increasingly move to an IP foundation, and as the numbers of user types, QoS levels, billing relationships, and value added services explode, service provides will choose to outsource their IT functions to full-service specialists in carrier software. Amdocs is well positioned for this shift, thanks to its broad expertise in telco IT, global reach, mature service offerings, and the flexibility afforded by its strong balance sheet.” Amdocs EMEA Managed Services: A Focus on Business Benefits, IDC, March 2011

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