Creating Superior Performance and Value for our Shareholders Peter Marriott Chief Financial Officer 18 July 2000

Difference Affected By... TSR = Price change + DividendDividend policy Price = EVA x Multiplier (g, k e ) + CapitalGrowth EVA = (ROE - k e ) x CapitalSize, Risk & Buybacks ROE = ROA(or RORWA) x LeverageLeverage ROA = PAT/Total AssetsEarnings Growth in Creating superior performance and value for our shareholders

Managing to achieve shareholder value growth Strategic Active Business portfolio management from the centre Regular business unit valuations Exit of low value creation potential businesses or where we are not the natural owner Identification of new value creating businesses Lower risk Operational EVA dominant performance measure Tailored metrics for each business – Internal – External Growth plays Top down target setting Resource allocation Bonuses linked to EVA and KPIs

Dividend policy Board Policy - payout has been around 60% Franking credits - no value to company => will be paid out Aware Banks are ‘yield’ stocks Implications of Ralph – serious reduction in value of unfranked dividends vis-à-vis buybacks – marginal reduction in value of franked dividends vis-à-vis buybacks – reduction in value of off-market vis-à-vis on-market buybacks

skewed business mix higher portfolio risk – significant presence in developing countries – larger corporate book – higher trading activity lower efficiency and more surprises skewed business mix higher portfolio risk – significant presence in developing countries – larger corporate book – higher trading activity lower efficiency and more surprises Historic view - of ANZ Personal half of Group earnings Grindlays sold quality of corporate book improved x-border lending reduced exited emerging market bond trading substantially improved cost income ratio more open disclosure Personal half of Group earnings Grindlays sold quality of corporate book improved x-border lending reduced exited emerging market bond trading substantially improved cost income ratio more open disclosure Current Position Significant business risk reduction achieved

Capital management Capital Mar-98Mar-99May-00 ANZ CBA NAB WBC 2 Year Beta Capital Management Philosophy: Capital scarce resource to be managed effectively and efficiently Maintain capital consistent with ANZ’s AA status and peer group ratings – Tier 1 ( %) – Inner Tier 1 (6.0% - 6.5%) aligned to Economic Capital $500m buyback completed 27/3/00 $1B buyback 24% completed

Performance update Comfortably positioned to achieve analyst expectations for fy2000, based on 1 August timing of Grindlays sale - still the objective Margins stabilising, underlying non interest income growing Costs flat Provisioning - ELP stable, specific provisions lower, some residual Personal loan provisioning Reaffirmation of financial goals: Earnings per share growth above peer average ROE above 20% Cost income ratio comfortably below 50% Inner Tier 1 capital approaching 6% Maintaining rating in AA category

Proposition Integrated financial services firms will lose to specialists over time The rise of specialists and new technologies will offer superior customer value and will erode margins For ANZ more value will be created through focus and leverage of intangible assets than traditional concentration plays Strategy Reconceive and develop ANZ as a portfolio of specialist businesses Become an “eBank with a human face” Create a portfolio of high growth business which leverage capabilities and brands Group strategic direction built on specialisation, eTransformation and growth

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