Opportunities and Challenges December 10, 2014

Board Participation  Influence policy  Influence resource investment Industry Partnerships  Strategic planning  Career pathways development  Curriculum advice  Training design Contributions  Equipment donations  Staff time for: instruction, mentors, guest lectures, industry sessions  Career exposure/work experience:  Job Shadowing  Internships  OJTs  Summer Jobs/Part-time Jobs for Youth  Interview training completers  Commitment to hire qualified candidates

How can we convincingly frame what we do as a joint effort and of joint value to business and workforce development/education? What obstacles are there for business participation?  What are the costs? What incentives are there for business participation?  Is succession planning/pipeline development a factor?  Is preparing the workforce a business problem?  Could there be long-term cost reductions due to participation? Business leadership  How do we identify/develop industry champions?  Should these partnerships be employer-led? How can we facilitate this?

Career Center Committee Policy, Funding and Oversight Committee Susan Jepson, Chair Madeline Hoffman Tricia Tyler Sue Walsh Staff: Kimberly Napier Meelynn Wong Sue Walsh, Chair Philip Bronder-Giroux Kambiz Maali Lisa Amaya Price Cheryl Scott Staff: Peter Farkas

In June, the Joint Committee approved (on a two- year pilot basis) the elimination of the competitive model Replaced with a collaborative model with performance driven by goal achievement instead of by a competitive funding formula Also shifted Youth services to The Career Place, with corresponding increases to WIA Adult and Dislocated Worker services at Career Source

Met in September to review/amend current performance criteria Met in November to review:  Site Visit Reports  Business Plans  Consumer Advisory Group Results  Comparative Performance Reports  Service to Target Groups Performance Report  Customer/Employer Satisfaction Met with each career center director

For Job Seekers:  Emphasis on ensuring customer engagement through repeat services  Emphasis on quality job placements (permanent, 20+ hours) and job placement rate  Customer satisfaction For Employers:  Emphasis on employer engagement through repeat major services and job orders  Employer satisfaction

Target Groups:  Less than high school credential  Age 55+  Linguistic minorities  Persons with disabilities Factors:  Repeat customers served  Job placement rate (placements that are 20+ hours, permanent)

Technical Change: Include customers who get a job within 60 days of one service (was 30 days) Other Additions: New employers New customers in target groups Employers with one or more job orders New veterans New youth

FY 2014 Performance Highlights

 Goals attained at 100% for WIA Adult and Dislocated Worker Programs  Goal exceeded for EUC (Emergency Unemployment Compensation) Program  Received the Jobs for Veterans State Grant “Silver Award” for services to veterans  Largest amount of private revenue generated (fees) in past 6 years; $46,000 up from $30,000  IT has transitioned off the state network  Janet Yellen, Federal Reserve Chair, visit in Chelsea (more excitement than achievement!)

 Achievement of increased WIA Adult and Dislocated Worker Program goals  Increasing skills development courses – with new computers made possible by support from MCC  Implementing Career Ready 101 in Chelsea  Upgrading space  Becoming engaged as a partner in Wynn Everett casino workforce training and hiring  Strengthening collaboration with The Career Place

 Raising funds in anticipation of FY 2016 reduced funding 3 rd year of state line item reduction USDOL Workforce Innovation Fund grant ends June 30, 2015 (need to replace $170,000)

 Highest number of documentable placements ever: 3,424  Served 10,500 customers  Attained 100 % of enrollments and placement goals for WIA Adults  Attained 98 % of enrollment goal and 100 % of placement for WIA Dislocated Workers  Youth programs implemented with high quality across the board – WIA Frameworks ; WIA Transition Services ; and Connecting Activities  Two new projects in Somerville in partnership with Somerville Community Corporation : (1) Workforce Development and Job Linkages project ; and (2) Working Cities Challenge (Pocket Change)  Strong Career Center Seminar, Reemployment Eligibility Assessment, REA Emergency Unemployment Compensation program performance

 Continued high quality with Youth Programs as TCP assumes responsibility for the management of all One Stop Career Center youth programs for the Metro North region  Continued strong Employer Engagement through Business Services, including job fairs, onsite recruitment, job postings, and venturing into On-The-Job Training (OJT)  Development of grant proposals either as a lead entity or in partnership with others, including the REB  Further cooperation with Career Source, building on a good foundation, as we move into the Performance Driven by Goal Attainment model and no longer using the “competitive” model

 Need for increased funding leading into FY’16  Serving an attainable number of customers and helping them attain employment with reduced staffing  Develop and offer some fee-based Career Development workshops and begin to utilize Social Media across the center  Begin to prepare for WIOA

 Recharter The Career Place and Career Source (operated by Middlesex Community College)  For a period of three years, July 1, 2015 to June 30, 2018, if allowable  Contingent upon consistency with Workforce Innovation and Opportunity Act (WIOA) regulations