Data & services Library – RDM Support Project Basic training course for information specialists Screenshot slide 15

RDMS Data & services2 informingadvising referraltraining information specialist (specialist in academic information)

Informing, advising and referral RDMS Data & services3

4 Informing  Supply-oriented: what does the researcher need to know?  Active: ‘on the road’  Passive: seize the opportunity

RDMS Data & services5 Informing  How do you obtain your information?  What information do you pass on?  To whom do you give information?  What time do you choose?  What channel do you choose?

RDMS Data & services6 How do you obtain your information?  websites  newsletters  conferences, congresses, courses  social media of relevant organisations and people Tip: the information sources in the Notes to this training course

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What channel do you choose?  Personal contact  Newsletter  Staff meetings   Social media  … RDMS Data & services8

9 Advising  Demand-driven: what does the researcher want to know?  Not: having the answer to every question  Do: know what questions and counterquestions to ask  Not: making decisions or taking on the work yourself  Do: set out the pros and cons

RDMS Data & services10 Informing and advising: at which time? Before the start of the research project: 1) Data management planning 2) Searching for data for reuse 3) Data storage and management UvAweb: grant allocated, research group established “My grant provider requires a data management plan. What is that?”

RDMS Data & services11 Informing and advising: at what time? During research project: 1) Data storage and management 2) Sharing data during research 3) Publishing data with article “We are looking for an online environment in which we can work together”

RDMS Data & services12 Informing and advising: at what time? Around completion of research project: 1) Publishing data (with article) 2) Archiving data after completion of research 3) Citing data UvAweb: news items on obtained doctorates “I want to publish my data. What is the best way to do that?”

 Network drives  UvA Communities/FLUOR  Dropbox, Google Drive, etc.  External data archives  RDM Storage: store and share data during research  RDM Repository: store data after completion of research RDMS Data & services13 Data facilities

RDMS Data & services14 Signposting and referral  Internal: UvA RDM website (information)  Internal: UvA RDM service desk (request for advice/assistance)  External parties (information, advice, courses, services)

UvA RDM website  Basic information  Discipline-specific pages  Dutch and English RDMS Data & services15

RDMS Data & services16 UvA RDM service desk  One stop shop for researchers  ‘Plan B’ for information specialists  One telephone number, one address  Behind it: network of internal and external experts

RDMS Data & services17 UvA RDM service desk: internal experts University Library ICT Services Audiovisual Centre (AVC) Technology Transfer Office Department of Records and Information Services (DIV) Legal Affairs Institute for Information Law (IvIR) ICT & Education (ICTO) Ethics committees Faculty Expert IT Support Group (FEIOG)

RDMS Data & services18 Can RDM service desk answer question? Information specialist (IS) answers question (with message to RDM service desk) Can information specialist answer question? RDM service desk answers question (with message to IS) Can UvA expert answer question? Can external expert answer question? UvA expert answers question (via RDM service desk, with message to IS) External expert answers question (via RDM service desk, with message to IS) Question from researcher to RDM service desk Yes No UvA RDM service desk workflow

Training RDMS Data & services19

RDMS Data & services20 Target groups for RDM training course  Students (research master)  PhD students  Researchers

Content of RDM training course RDMS Data & services21 genericfield-specifictheoretical practical ‘everything’one RDM theme

Form of RDM training course RDMS Data & services22 face to face online one-off series stand alone part of curriculum direct: training by IS indirect: course material lecture tutorial

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RDMS Data & services data-management-workshop-series/ training-sessions/

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RDMS Data & services31 UvA RDM training course 1) Inventory: do Graduate Schools (GS) and research institutes (RI) offer RDM training, and in what way? 2) Discussions with GS and RI: where is RDM training needed? Can information specialists help?

RDMS Data & services32 UvA RDM training course 3) If desired: development of training course and/or course material for face-to-face education 4) Development of generic RDM workshop for researchers (pilot) 5) Development of online training modules

What next… RDMS Data & services33 RDM SUPPORT

Questions? Points for discussion? Suggestions welcome! RDMS Data & services34 Conclusion of training course  Evaluation of training course using questionnaire  Brainstorming session with management  Write field-specific web text

RDMS Data & services35 Knowledge updates  Own initiative: newsletters, RSS feeds, etc.  RDM theme sessions with guest speaker, once or twice a year Which themes? Suggestions welcome!

RDMS Data & services36 a) GS & RI inventory b) Discussions with GS & RI c) Development of workshops / course material for GS & RI d) Development of online RDM training modules e) Staffing of RDM service desk f) Organisation of RDM knowledge updates

RDMS Data & services37 Publication information Presentation: Mariëtte van Selm | Images, unless credited otherwise: Jørgen Stamp | M. van Selm, RDM Support - basic training course for information specialists, course material for session 7. April This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International licenceCreative Commons Attribution-ShareAlike 4.0 International