Making retail simple!

 Company Formed in Year 2000  Started working on CANDELA RMS in 2002  Product Company focused on Retail  Developed Partner Network in Pakistan & Abroad

Customer Focused Organization Management Customer Support Develop- ment Quality Assurance Customer Support Call Center AccountsMarketing LumenSoft has currently 40 Employees

Candela is a Twelve Years old product and has evolved into an excellent solution for Management of Retail Operations

 Working at stores  Customers  150+ Chain Store Licenses  80+ cities & towns in Pakistan  Working in 8 Countries  PASHA ICT award 2008, 2009, 2011  Asia Pacific ICT Award (APICTA 2011)  MIT (USA) BAP 2011  Pakistan 100 Fast Growth Companies

Who uses Candela for Retail Management  Apparel Stores  Footwear Stores  Grocery Stores  Pharmacy Stores  Books & Stationery  Fabric Stores  Restaurants

For Single and Chain Store Organizations

Stock Out is significant retail business cost and Candela helps to reduce this cost Inventory Carrying is significant retail business cost and Candela helps to bring this cost down

Complete Barcode enabled Software  Bar-code printing from system  Barcode designer for selected printers  Sales and returns through bar codes  Physical audits through bar codes  Stock dispatches and receipts through bar codes  Support of Hand Held Scanners (data collectors)

All retail hardware is supported  Bar-Code printers can be connected  All Receipt printers can be connected  Bar-Code scanners can be connected  Cash Drawers can be connected  Pole Display can be connected  Data Collectors can be connected

Overvie w Overvie w  Candela can be configured in two ways:  First configuration is called Candela Standard configuration and is designed for managing the retail operations at grocery stores, pharmacy stores, gift stores, and similar types of businesses.  Second configuration is called Candela Assortment configuration and is designed for retail management in apparel and footwear industry. This configuration has extensive support for assortments and management of product sizes and colors. All entries and reports are available in easy to use matrix of products and sizes. Candela Configuration for Departments

Flexible Product Definition Line Item ColorSize Product CategoryGroup Age Group Season Vender Gender Brand

Product Definition with multiple barcodes  Existing barcodes can be used along with Candela generated barcodes  One Item can have more than one barcodes.  One product can have different barcodes for different packaging  Product Assemblies can be created. Different items with specified quantities can be defined as part of assemblies. These assemblies have a different barcode  Product barcodes can contain a Batch Number or Vendor Code. This helps in tracking products on the basis of Batch or Supplier

Inventory Pricing  Retail Price is controlled by Administrator / Head office user  Retail price may be different for different Customer Groups  In case of retail chain, the retail price may be different for different shops  Utilities for Bulk Price Updates  History of Retail Price is maintained.  Weighted Average Cost price is managed

Discounts & Promotions  Discounts can be configured for selected products & shops  Discounts can be configured for selected days of the week and selected time of day  Discount are of different types like Percentage, Flat price, Flat discount, Buy X get Y free, Value discount etc.  Discounts may be configured for selected customers Group  Discounts can also be given by the cashier at the time of invoice

Invoice Generation & Point of Sales  Multiple point of sales terminals can be used at any retail outlet  Off Line Tills can be configured. Invoices can be made in absence of server  Discounts are calculated by the system and invoice is generated accordingly  Single invoice can have multiple tenders – Cash, credit card, credit  Cashier restrictions and Manager Over- ride function

Invoice Generation & Point of Sales  Invoices can be put on Hold and retrieved later, by cashier  Non-Payment Tills can be used in departments for product scanning and bills are combined at check-out  Invoice can be printed for credit customers with their ledger balances  Invoice Templates can be used for making invoices quickly  Sales person commissions can be attached to invoices – One invoice can contain multiple sales persons

Daily Accounts Closing & Cash reconciliation  Cash reconciliation is done daily at close of business for each POS.  Reconcile cash sales, daily expenses, customer receipts, and vendor payments  Multiple shifts can be managed with record of every shift separately  After accounts closing, shop staff cannot change the accounting entries

Goods & Services Tax / Value Added Tax  Candela provide complete mechanism to handle taxation  Input tax are applied at the time of GRN (receipt of goods). Input tax is calculated based on tax configured against products  Output tax is applied based on tax configured on each product.  Tax may be applied on the basis of flat percentage for all products  In Candela the product price (displayed on Tag) may include GST or GST may additionally be added to price  Final Tax Register (Output – Input) is also available for tax compliance

Physical Inventory & Stock Takes  Perform physical inventory checks manually or through bar code reader.  Carryout physical audit of every “Rack” or “Cabinet” separately  Administrator can reverse implementation of physical audits  Data collector can be used for physical audits  Physical audits can be carried out during the day along with sales and returns

Supplier Activities Management  Suppliers ledgers Management  Purchase Orders Generation based on Sales History & Re- order levels  Multiple GRN against issued PO  Tracking of balance receivable against POs  Block products for PO

Customer Advance Orders & Layaway Mgt.  Customer Advance Orders is management in the system.  Layaway can also be managed. Customer can pay advance to make reserve items, and then make balance payment on receipt of goods

User Access & Security Management  The system is secure and only authorized users can operate the system.  User access management system allows access to the users to only those areas for which permission is granted to them.  All actions performed by the user are logged.  Reports related to user activities

Comprehensive Reports for Business Analysis  Variety of reports to analyze sales, stocks, inventory movement etc.  Reports have flexible criteria  Export to excel or CSV  Reports are divided into the following categories  Sales Reports  Stocks Reports  Audit Reports  Movement Reports  Purchase Reports  Product Reports  Accounts Reports

Single Click Data Exchange between shops and HO

Data Transfer Model Ware House Head Office Retail Outlet Bi-Directional Data Transfer without Head Office Involvement

Stock Movement Between Outlets  Operation  Stock dispatched order is made to send stock from Location A to Location B  Scenarios  Stock reaches Location C instead of B  Received stock is less than dispatched stock  Received stock is more than dispatched stock  Stock is lost during transportation  Inventory of dispatch shop should be adjusted

Stock Transfer to multiple locations  Stock transfer to Multiple outlets in one Go  Automated Stock Re-filling based on Re-order levels  Automated Stock Re-filling based on sales history

Operation: Stock dispatched order is made to send stock from ‘Warehouse’ to ‘Shop 1’ Scenarios: 1.Received stock is less than dispatched stock 2.Received stock is more than dispatched stock 3.Stock is lost during transportation Solution: Stock of Warehouse, Shop 1 and Shop 2 should be adjusted Candela is able to handle all such scenarios

Operation: Stock dispatched order is made to send stock from ‘Warehouse’ to ‘Shop 1’ Scenarios: Stock reaches at ‘Shop 2’ instead of ‘Shop 1’ Solution: Stock of Warehouse, Shop 1 and Shop 2 should be adjusted Candela is able to handle all such scenarios

Automated Stock Distribution & Optimization

The Process……. (one to many) ……. Head Office Shop 1Shop 2Shop 3 Priority to Supply 312 Product 1MinOptMaxMinOptMaxMinOptMax Stoc k 30  Shop’s Stock371 1 st Pass  nd Pass  rd Pass  Stock = 14Total Priority to Supply High Medium Low Preferences Process

Centralized Messaging  Operation timings differ for the retail outlets and head office  A tool to communicate the policies and decisions of head office  Two-way messaging between retail outlets and Head-office

Inventory Management & Re-order Levels  Re-order level for every SKU can be defined  Re-order for same stock item may be different for different locations  Order point analysis to check stock items above maximum and below minimum  Automated adjustment of Re- order levels based on sales history

Customer Loyalty Cards  Management of Customer Loyalty Club.  Support for bar-code & RFID Cards.  Points Earning & Redemption System  Promotion schemes for members  Member communication through SMS and .  Ledgers can be managed for credit customers

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Pharmacy Management Through Candela

Pre Defined Medicine Data Data for Medicines, Surgical, Unani, & consumer items

Purchase Order for Suppliers  Products are loaded for supplier by the system  Purchase order is generated based on Sales  Purchase Order & GRN can be made in Packs

Expiry & Batch No. Management Batch # is entered while making GRN  Expiry report with assumption of FIFO on Sales

Controlled Drug Management  Controlled Drugs are tagged in system  Warning if patient or doctor name is empty  Report Printing for Drug Inspectors

Alternate Medicine Search Candela allows the cashier to search for alternate medicine

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