Agenda  Background  Strategic Planning/Mapping Geographic Data  Affordable Care Act Campaign  Financial Monitoring  Service Delivery Monitoring  Project Management  Individualized Dashboard  Social Media Campaign Monitoring

Background  In December 2011 the Houston Department of Health and Human Services leadership decided to create a dashboard to allow executive leadership to track the performance of the department.  Over time the dashboard expanded to cover performance for each program area as well as financial information for the department as a whole.  Access to the dashboard has been expanded from senior leadership to program management staff as part of a drive to push the department into a quality improvement mindset.  Additional sections were created to facilitate collaboration with community partners, who in turn gained access to the relevant sections of the dashboard.  The dashboard software is cloud-based, so the majority of this session will use the live dashboard.

Dashboard Demonstration Switching to live dashboard

Keys to a Good Dashboard  Short development cycle  Can be customized and maintained with in-house staff  Cost should be affordable to the organization  Web-based with mobile accessibility

Live Demo Access: Website: app.klipfolio.com/login Username: Password: Collaborate Devin Bradberry Management Analyst