Jordan’s ICT Industry Information Technology Association of Jordan - Sep 2010

Jordan’s ICT Sector  Driven by His Majesty’s vision  Started back in 1999 (REACH Initiative)  5 year National ICT Strategy for a strong industry ( ) On the ground international companies (Cisco, Microsoft, Oracle, HP, Yahoo, Intel, Motorola, Ericsson) Fastest growing sector in Jordan's economy (Avg. 25% growth) More than 80,000 jobs in total (direct/indirect/induced) Contribution of 14% to GDP (10% direct, 4% indirect)

Sector Landscape ICT Sector includes 442 companies (2009) Source: -Telecom: Arab Advisors Group -IT: Industry Classification and Statistics

Major Companies Activities Companies Activities ISICISIC ActivityTotal 5820Software publishing Computer programming activities Computer consultancy and computer facilities management Web portals47

Domestic USD 685m Exports USD 210m Sector Statistics 2009

Exporting to more than 45 countries Major Export Markets – USA $48m (22%) – Saudi Arabia $47m (21%) – Iraq $29m (13%) – UAE $16m (7%) – Palestine $9m (4%)  Major Exports – Software Development – ITO and BPO Outsourcing – Interactive Media and animation – Graphic and Web Design – Mobile Applications Development ICT Sector Exports

ICT Impact on Economy ICT Impact on Employment is 84,154 Jobs ICT Impact on GDP is 14.1% Source: 2009/2010 ICT Economic Impact Assessment - MoICT

Vision Jordan to become a major regional ICT leader and an internationally recognized exporter of ICT products & services, capitalizing on its core human capital advantage

Importance of ICT  Ensure rapid growth as it involves low capital costs and the principal inputs to ICT production are human resources.  Serve as a major driver for overall economic growth  Improve public services, and encourage governmental improvements  Improve growth in all business sectors regardless of size and regardless of the country’s stage of development  Reduce income inequality and poverty  Improve health and education services  Enhance social inclusion Jordan’s National Agenda acknowledges the role of ICT in transforming the society and sets goals to facilitate improvement, among which is;  Promoting the use of IT applications to develop the socio-economic climate.

Opportunities

E-Learning:  Jordan Education Initiative  ICT as a tool in education reform  Local firms delivering world-class products – ITG - EduWave Platform, World Summit Award Winner – Rubicon, Math Curricula with Cisco – Menhaj, IT Curricula with Microsoft  Model to be replicated

Opportunities E-Health:  Electronic Health Solutions Royal Initiative  Based on VistA  In partnership with Dell/Perot Systems  Pilot in 3 Public Hospitals  Model to build on and replicate in other countries

Opportunities Telecommunications:  Liberalized Telecom Sector – Liberalized mobile telephone subsector – Liberalized fixed line subsector  Independent regulator – TRC  Licensed WiMAX & 3G Infrastructure  More than 6 million mobile phone subscribers

Opportunities Business Process Outsourcing:  9 th globally in AT. Kearny Global Services Location Index (2009)  Availability of necessary ingredients – Manpower and human talent – The “right” Arabic and English dialect – An alternative destination – The right telecom infrastructure – The investment climate – The political and economic stability

Online Content and Gaming  1% Arabic content in the world – Jordan is the largest contributor  Neutral Arabic speaking community  Mobile: – Applications, Games, and Content Multiplatform applications, content, and games (including iPhone and Blackberry)  Online – Applications and Gaming Solutions (example online payment) – Communities (example web forums, football sites) – Media and Content (example Online Newspapers, social media, and directories)

Thank You