Disability Services 101

It’s a Jungle in Here!

Disability Services 101 It’s a Jungle in Here!

What You Need to Have Policies Procedures Record Keeping Communication – students, other depts. Evaluation Technology Support System Policies Procedures Record Keeping Communication – students, other depts. Evaluation Technology Support System

POLICIES Federal Legal Mandates –Section 504 of the Rehabilitation Act of 1973 –Americans with Disabilities Act of 1990 –Family Educational Rights and Privacy Act (FERPA) Federal Legal Mandates –Section 504 of the Rehabilitation Act of 1973 –Americans with Disabilities Act of 1990 –Family Educational Rights and Privacy Act (FERPA)

POLICIES Section 504 of the Rehabilitation Act of 1973 –College must eliminate discrimination based on disability. “Disabled” means any person who has a physical or mental disability that substantially limits major life activity, has a record of such impairment, or is regarded as having such impairment Individual cannot be denied access or participation Section 504 of the Rehabilitation Act of 1973 –College must eliminate discrimination based on disability. “Disabled” means any person who has a physical or mental disability that substantially limits major life activity, has a record of such impairment, or is regarded as having such impairment Individual cannot be denied access or participation

POLICIES Section 504 of the Rehabilitation Act of 1973 –College must provide academic adjustments and auxiliary aids to individual who currently has a disability that substantially limits a major life activity Allows documentation requirement Section 504 of the Rehabilitation Act of 1973 –College must provide academic adjustments and auxiliary aids to individual who currently has a disability that substantially limits a major life activity Allows documentation requirement

POLICIES Americans with Disabilities Act of 1990 –Extends protections to the private sector –Affords the protection of the federal government –Title 1, Employment –Title II, State/local government –Title III, Public Access Areas Americans with Disabilities Act of 1990 –Extends protections to the private sector –Affords the protection of the federal government –Title 1, Employment –Title II, State/local government –Title III, Public Access Areas

POLICIES Family Educational Rights and Privacy Act (FERPA) –Confidentiality of personal information –“Need to know” coverage (limited) –Emergency or other extreme situations –Requests to share information with third parties –Records management/maintenance Family Educational Rights and Privacy Act (FERPA) –Confidentiality of personal information –“Need to know” coverage (limited) –Emergency or other extreme situations –Requests to share information with third parties –Records management/maintenance

“Qualified” Documentation requirements –Who can provide? –How current must it be? –What information is required? –Impact on academic functions? Documentation requirements –Who can provide? –How current must it be? –What information is required? –Impact on academic functions? POLICIES

“Eligibility” Admission to the institution Admission to specific programs of study Participation in specific program functions –Field experiences –Practice teaching –Apprenticeships –Service Learning Admission to the institution Admission to specific programs of study Participation in specific program functions –Field experiences –Practice teaching –Apprenticeships –Service Learning POLICIES

Technical Standards Necessary for some programs –Nursing –Health Sciences –Education Cannot be designed to eliminate disabled Necessary for some programs –Nursing –Health Sciences –Education Cannot be designed to eliminate disabled POLICIES

Student Rights and Responsibilities Institution Rights and Responsibilities Disability Services Rights and Responsibilities Student Rights and Responsibilities Institution Rights and Responsibilities Disability Services Rights and Responsibilities

POLICIES Student Rights –Equal Access –Timely Response –Appropriate Accommodations –Confidentiality –Independence Student Rights –Equal Access –Timely Response –Appropriate Accommodations –Confidentiality –Independence

POLICIES Student Responsibilities –Self-disclosure –Provide current documentation that meets requirements –Request accommodations in a timely manner –Abide by student code of conduct Student Responsibilities –Self-disclosure –Provide current documentation that meets requirements –Request accommodations in a timely manner –Abide by student code of conduct

POLICIES Institution Rights –Establish appropriate criteria for admission/participation –Require documentation to establish eligibility for accommodations –Enforce academic and behavior codes Institution Rights –Establish appropriate criteria for admission/participation –Require documentation to establish eligibility for accommodations –Enforce academic and behavior codes

POLICIES Institution Responsibilities –Impartial application of standards –Provide appropriate accommodations and services in a timely manner –Maintain confidentiality of student records Institution Responsibilities –Impartial application of standards –Provide appropriate accommodations and services in a timely manner –Maintain confidentiality of student records

POLICIES Disability Services Rights –Determine appropriate accommodations on a case-by- case basis –Require reasonable notice –Access academic records –Establish parameters for receiving auxiliary aids and services Disability Services Rights –Determine appropriate accommodations on a case-by- case basis –Require reasonable notice –Access academic records –Establish parameters for receiving auxiliary aids and services

POLICIES Appeals –Process? –Time line? –Resolution? –Further appeal? Appeals –Process? –Time line? –Resolution? –Further appeal?

POLICIES Other Policies –Housing –Service Animals –Equipment Loan –Interpreter/Captionist Services –Study Abroad –Distance Learning Other Policies –Housing –Service Animals –Equipment Loan –Interpreter/Captionist Services –Study Abroad –Distance Learning

POLICIES –Testing –Notetakers/Readers –Alternate Format Materials –Priority Registration –Full-time vs part-time status –???????????????????? –Testing –Notetakers/Readers –Alternate Format Materials –Priority Registration –Full-time vs part-time status –???????????????????? Other Policies

PROCEDURES Office Procedures –Intake –Arranging Accommodations –Maintaining Records –Services –Equipment/Software/Supplies –Appeals Office Procedures –Intake –Arranging Accommodations –Maintaining Records –Services –Equipment/Software/Supplies –Appeals

PROCEDURES Intake –Self-disclosure (to whom, when, how) –Documentation review –Release of information (to whom, when, how) –Determination of accommodations DSSS decision based on evidence Negotiation – student/institution Intake –Self-disclosure (to whom, when, how) –Documentation review –Release of information (to whom, when, how) –Determination of accommodations DSSS decision based on evidence Negotiation – student/institution

PROCEDURES Arranging Accommodations –Request (how, when, to whom) –Communication with faculty –Coordination with other departments –Funding –Periodic review Arranging Accommodations –Request (how, when, to whom) –Communication with faculty –Coordination with other departments –Funding –Periodic review

PROCEDURES Maintaining Records –Documentation records separate from contact records greater security required Shared when, with whom? –Contact records Notes on contacts with student, services, follow-up –How long should records be kept? Maintaining Records –Documentation records separate from contact records greater security required Shared when, with whom? –Contact records Notes on contacts with student, services, follow-up –How long should records be kept?

PROCEDURES Services (reader, notetaker, scribe) –Who determines most appropriate? –“Student” vs “Professional” service –Student Responsibilities Services (reader, notetaker, scribe) –Who determines most appropriate? –“Student” vs “Professional” service –Student Responsibilities

PROCEDURES Services (interpreter/captionist) –Who determines most appropriate? –“Student” vs “Professional” service –Student Responsibilities –State Bid/Contract requirement Requires more lead time No flexibility Services (interpreter/captionist) –Who determines most appropriate? –“Student” vs “Professional” service –Student Responsibilities –State Bid/Contract requirement Requires more lead time No flexibility

PROCEDURES Equipment/Software/Supplies –Who determines most appropriate? –Yours/Mine/Ours? –Installation/maintenance –Checkout Procedures –Consequences for non-return Equipment/Software/Supplies –Who determines most appropriate? –Yours/Mine/Ours? –Installation/maintenance –Checkout Procedures –Consequences for non-return

PROCEDURES Appeals –To Whom? –When? –Process written/in person hearing/informal meeting –Possible resolutions Appeals –To Whom? –When? –Process written/in person hearing/informal meeting –Possible resolutions

PROGRAM ACCESS Academic Accommodations Classroom Accommodations Out-of-Classroom Accommodations Testing Academic Accommodations Classroom Accommodations Out-of-Classroom Accommodations Testing

PROGRAM ACCESS Academic Accommodations –English composition –Foreign Language –Mathematics To substitute or not to substitute? Academic Accommodations –English composition –Foreign Language –Mathematics To substitute or not to substitute?

Classroom Accommodations PROGRAM ACCESS Notetaking Tape recording Assistive technology Adapted materials Interpreter/captionist Lab Assistance Notetaking Tape recording Assistive technology Adapted materials Interpreter/captionist Lab Assistance Reader Scribe Personal aide Reader Scribe Personal aide

Out-of-class Accommodations –Library assistance –Tutoring –Study groups –Projects –Internships/field experiences/study abroad –Student activities –Computer labs, other labs Out-of-class Accommodations –Library assistance –Tutoring –Study groups –Projects –Internships/field experiences/study abroad –Student activities –Computer labs, other labs PROGRAM ACCESS

Testing –Extended time – how much? –Location – low distraction? private? –Assistive technology –Scheduling –Rescheduling –Test security Testing –Extended time – how much? –Location – low distraction? private? –Assistive technology –Scheduling –Rescheduling –Test security PROGRAM ACCESS

HOUSING ACCESS Reserving rooms (priority?) Roommate/no roommate? Cost? Meal plan/food preparation in room? Assistance animals Therapy animals Behavior codes Medical emergencies Emergency evacuation Reserving rooms (priority?) Roommate/no roommate? Cost? Meal plan/food preparation in room? Assistance animals Therapy animals Behavior codes Medical emergencies Emergency evacuation

PHYSICAL ACCESS Parking Buildings Classrooms Laboratories Library Activity areas Parking Buildings Classrooms Laboratories Library Activity areas Computer labs Residence halls Special labs Recreation facilities Dangerous equipment Construction Computer labs Residence halls Special labs Recreation facilities Dangerous equipment Construction

TECHNOLOGY ACCESS Computers Textbooks Audio-visual materials Web pages WebCT/Vista, Blackboard Section 508 of the Rehabilitation Act Computers Textbooks Audio-visual materials Web pages WebCT/Vista, Blackboard Section 508 of the Rehabilitation Act

TECHNOLOGY ACCESS Computers –JAWS/Kurzweil 1000 (blind) –Zoomtext (low vision) –Dragon (mobility impairment/LD) –WYNN/Kurzweil 3000 (LD) –Spell check/grammar check –Word prediction –Adapted keyboards\alternate input Computers –JAWS/Kurzweil 1000 (blind) –Zoomtext (low vision) –Dragon (mobility impairment/LD) –WYNN/Kurzweil 3000 (LD) –Spell check/grammar check –Word prediction –Adapted keyboards\alternate input

TECHNOLOGY ACCESS Textbooks –AMAC –Recording for the Blind & Dyslexic Requires special player or software –Scan-and-Read Pro Student can scan and read independently –OmniPage/FineReader & scanner Alternate text production in-house Textbooks –AMAC –Recording for the Blind & Dyslexic Requires special player or software –Scan-and-Read Pro Student can scan and read independently –OmniPage/FineReader & scanner Alternate text production in-house

TECHNOLOGY ACCESS Audio-Visual Materials “Accessible Digital Media Design Guidelines for Electronic Publications, Multimedia and the Web” –

TECHNOLOGY ACCESS Audio-Visual Materials –Captioning videos Magpie (Quicktime, Windows Media Player, SMIL) ( gpie/) gpie/

TECHNOLOGY ACCESS Audio-Visual Materials –Overstream.net Add subtitles to online videos (YouTube)

TECHNOLOGY ACCESS Audio-Visual Materials –DIY procedures ebvideocc.htmhttp://deafness.about.com/cs/accessibility/a/w ebvideocc.htm RealPlayer captioning (RealText) – ealtext.htm McIntosh captioning (MoviePlayer) –

TECHNOLOGY ACCESS Audio-Visual Materials –Web pages W3 Web Accessibility Initiative – –Priority 1, 2, and 3

DISTANCE LEARNING “Hybrid” courses – access to campus services On-line courses – no campus services –Accommodations? Students from your institution testing at remote locations Students from remote locations testing at your institution “Hybrid” courses – access to campus services On-line courses – no campus services –Accommodations? Students from your institution testing at remote locations Students from remote locations testing at your institution

THE FUTURE Success is all about... where you put the focus Success is all about... where you put the focus

THE FUTURE ACPA – “The Student Learning Imperative” –Enhancement of Student Learning and Personal Development through – Resource allocation Collaboration with other campus agents Employing experts in the teaching and learning process Policies and practices based on research on student learning ACPA – “The Student Learning Imperative” –Enhancement of Student Learning and Personal Development through – Resource allocation Collaboration with other campus agents Employing experts in the teaching and learning process Policies and practices based on research on student learning

THE FUTURE State mandates – –Retention, progression, graduation –Fiscal responsibility –Customer Service State mandates – –Retention, progression, graduation –Fiscal responsibility –Customer Service

Where are we going and... how will we get there???

The difference between stress and distress

Stress

Distress

Have a blest week!