Welcome to TQ Certification

About Us TQC is a consultancy company providing consultancy services across the country for a wide range of businesses including Industrial , Commercial & Public Enterprises. TQC provides consultancy for different series of ISO and other quality systems. TQC provide consultancy to the companies with respect to their corporate identity in reliability and performance relying on privacy policy. Functioning with the mission of sustainability and development, TQC, shares its knowledge and experience; and thus has the vision of coexistence with its customers in the future

OUR SERVICES MANAGEMENT SYSTEM CERTIFICATES OTHER CERTIFICATES ISO 9001:2008 ISO 27001:2005 ISO 14001:2004 ISO 22000:2005 ISO 13485 CE Marking SA 8000 WRAP C-TPAT FDA OTHER CERTIFICATES BSCI (Business Social Compliance Initiative) OHSAS 18001:2007 ROHS HACCP ISO/TS 16949:2002 ISI Mark  GMP/WHO GMP Compliance management & Supplier Audit, Process Audit, First/Second/Third Party Audit

MULTILATERAL AGREEMENT TQC assures that the consultancy services rendered in collaboration with excellence is based on ISO Standards and constant monitoring . We are having our presence all over India and worldwide. We are having mutual agreement with recognized ISO registrars all over the world which ensures worldwide acceptability of the certifications. We provide on line consultancy services all over the world. Some of the accreditation board are as follows: DGA JAS-ANZ DAC UK

Benefits of Getting ISO Certified More Profitability Consistent Quality of products/services Lesser Defects Timely Deliveries of products & services Improved Customer Satisfaction, Loyalty and Profitability Improved competitiveness and organization capability Enhanced market image Reduced cost and minimize rejection. Creation of goodwill around the company as quality manufacturer/service provider Continual improvement Makes Organization systematic. Reduces dependence on individuals.

Benefits of Getting ISO Certified When systems are implemented properly the organizations profitability increases by 2-4%. If organization adopts MIS, the top management saves 40-60% of its time, which can be used for betterment of organization. Organizations name is listed on worldwide website for International buyers looking for similar products/services. Organization can refer its certification number to international buyers for verification. Govt. of India is promoting it as an International Standard of Quality that can be verified on the site of Dept. of Foreign Trade, Dept. of SSI and BIS (Bureau of India Standard) Better resources management Better management control. Benefit in tenders.

WHAT IS ISO? ISO is a network of the national standards institutes of 162 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system. ISO is a non-governmental organization: its members are not, as is the case in the United Nations system, delegations of national governments. Nevertheless, ISO occupies a special position between the public and private sectors. This is because, on the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. Therefore, ISO is able to act as a bridging organization in which a consensus can be reached on solutions that meet both the requirements of business and the broader needs of society, such as the needs of stakeholder groups like consumers and users.

Hierarchy of ISO ISO Accreditation Body Accreditation Body Certification Body Certification Body Certification Body Consultants/ Consultancy Body Consultants/ Consultancy Body

ISO 9001:2008 (QMS) ISO 9001 is an International Quality System Standard. It started out as a European Standard but has become a global quality standard that applies to any business or country in the world. ISO 9001 is rapidly becoming the most popular quality standard in the world. Thousands of organizations have already adopted this important standard, and many more are in the process of doing so. ISO 9001 applies to all types of organizations. It doesn't matter what size they are or what they do. It can help both product and service oriented organizations achieve standards of quality that are recognized and respected throughout the world.

ISO 14001:2004 (EMS) ISO 14001 is an Environmental Management System (EMS), which requires that an organization consider the environmental aspects of its products and services. ISO 14000 approach forces you to take a hard look at all areas of your business that has an environmental impact. The environment cannot be protected by our convictions or goodwill alone. Efforts to protect the environment must be planned, coordinated and organized into a system, such as ISO 14001. ISO 14000 is an Environmental Management System (EMS) who's purpose is: A management commitment to pollution prevention. An understanding of the environmental impacts (reducing) of an organization’s activities. A commitment (pollution prevention) to employees, neighbors and customers.

ISO 13485:2003 ISO 13485:2003 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer requirements and regulatory requirements applicable to medical devices and related services. The primary objective of ISO 13485:2003 is to facilitate harmonized medical device regulatory requirements for quality management systems. As a result, it includes some particular requirements for medical devices and excludes some of the requirements of ISO 9001 that are not appropriate as regulatory requirements. Because of these exclusions, organizations whose quality management systems conform to this International Standard cannot claim conformity to ISO 9001 unless their quality management systems conform to all the requirements of ISO 9001

OHSAS 18001:2007 OHSAS 18001 is a consensus standard developed in 1999 by an independent group of national standards bodies and certification bodies (registrars). OHSAS stands for Occupational Health and Safety Assessment Series. OHSAS 18001 is structured the same way as ISO 14001, the environmental management system standard, and has essentially the same elements. It was specifically developed to be compatible with ISO 9001, the quality management system standard, and ISO 14001 to allow companies to develop and register integrated quality, environmental and occupational safety and health management systems. Benefits of OHSAS Certification OHSAS 18001 can offer companies a number of benefits. Organizations that have implemented a system to improve the management of health and safety practices have reported reduced improved employee safety awareness, fewer accidents and reduced costs. In addition, OHSAS 18001 provides a structure companies can use to integrate quality, environmental and safety and health program management for increased management efficiencies. Many companies find they need to address health and safety elements as they implement ISO 14001 management systems because of the strong interconnection between environmental and safety and health programs in areas such as emergency planning and risk assessment.

OHSAS 18001:2007 Elements of the OHSAS 18001 Standard The elements of OHSAS 18001 are similar to the elements of ISO 14001 and include: Developing an OHS Policy Hazard Identification & Risk Assessment Identifying Legal Requirements Setting OHS Objectives Establishing an OHS Management Program Training Employees Implementing OHS Control Measures Emergency Planning Document and Record Control Internal Audit Programs Corrective and Preventative Action Management Involvement and Management Review

SA 8000 Social Accountability 8000 (SA8000) has been developed by Social Accountability International (SAI), known until recently as the Council on Economic Priorities Accreditation Agency. SA8000 is promoted as a voluntary, universal standard for companies interested in auditing and certifying labour practices in their facilities and those of their suppliers and vendors. It is designed for independent third party certification. SA8000 is based on the principles of international human rights norms as described in International Labour Organization conventions, the United Nations Convention on the Rights of the Child and the Universal Declaration of Human Rights. It measures the performance of companies in eight key areas: child labour, forced labour, health and safety, free association and collective bargaining, discrimination, disciplinary practices, working hours and compensation. SA8000 also provides for a social accountability management system to demonstrate ongoing conformance with the standard.

Requirements of SA 8000 Child Labour Forced Labour Health &Safety Freedom of Association and Right to Collective Bargaining Discrimination Disciplinary Practices Working Hours Compensation Management Systems The Benefits o f SA 8000 Certification: Minimize buyer initiated second party audit Bring international credibility Generate positive consumer sentiment Create more long-term value for the stakeholders Lead to fewer accidents and increased quality output Foster employee and customer loyalty Take local laws and requirements into consideration

GMP GMP refers to the Good Manufacturing Practice Regulations promulgated by the US Food and Drug Administration under the authority of the Federal Food, Drug, and Cosmetic Act (See Chapter IV for food, and Chapter V, subchapters  A, B, C, D, and E for drugs and devices.) These regulations, which have the force of law, require that manufacturers, processors, and packagers of drugs, medical devices, some food, and blood take proactive steps to ensure that their products are safe, pure, and effective. GMP regulations require a quality approach to manufacturing, enabling companies to minimize or eliminate instances of contamination, mix-ups, and errors.  This in turn, protects the consumer from purchasing a product which is not effective or even dangerous. GMP regulations address issues including recordkeeping, personnel qualifications, sanitation, cleanliness, equipment verification, process validation, and complaint handling. Most GMP requirements are very general and open-ended, allowing each manufacturer to decide individually how to best implement the necessary controls. This provides much flexibility, but also requires that the manufacturer interpret the requirements in a manner which makes sense for each individual business.

US FDA FDA is the federal agency responsible for ensuring that foods are safe, wholesome and sanitary; human and veterinary drugs, biological products, and medical devices are safe and effective; cosmetics are safe; and electronic products that emit radiation are safe. FDA also ensures that these products are honestly, accurately and informatively represented to the public.

OTHER SERVICES ISO/IEC 27001:2005 Information technology - Security techniques -- Specification for an Information Security Management System The standard covers all types of organizations (e.g. commercial enterprises, government agencies and non-profit organizations). It specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented ISMS within the context of the organization’s overall risk management processes. It specifies requirements for the implementation of security controls customized to the needs of individual organizations or parts thereof. It does not mandate specific information security controls.

ISO/IEC  20000 ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. ISO/IEC 20000-1:2005 is the formal Specification and defines the requirements for an organization to deliver managed services of an acceptable quality for its customers. The scope includes: Requirements for a management system; Planning and implementing service management; Planning and implementing new or changed services; Service delivery process; Relationship processes; Resolution processes; Control processes; Release processes

ISO/TS 16949:2002 ISO/TS 16949:2002 is a common automotive quality system requirements catalog based on the ISO 9001:2000, AVSQ (Italian), EAQF (French), QS-9000 (American), and VDA 6.1 (German) standards. The aim of ISO/TS16949 is the development of a quality Managements system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. TS16949 applies to the design/development, production and, when relevant, installation and servicing of automotive-related products. It is based on ISO9000. ISO/TS 16949:2002 was prepared by International Automotive Task Force (IATF) and Japan Automobile Manufacturers Association Inc (JAMA),with support from ISO/TC 176, Quality Management and Quality Assurance. ISO/TS16949 = ISO 9001:2000 requirement + Automotive Requirement + Customer Specific Requirement The Organization that already implemented ISO9001:2000 can upgrade to ISO/TS16949:2002

ROHS Certification ROHS (Restriction of Hazardous Substances) is a new European Directive that became effective on July 1, 2006. Electrical and electronic equipment sold in Europe after this date must comply with the strict regulations in this Directive. The Directive requires that electrical and electronic equipment sold in the EU does not contain lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) or polybrominated diphenyl ethers (PBDEs) above the legal threshold. There are two main areas of RoHS compliance risk: Product material risk: From selecting materials and components in products and using indirect materials in the manufacturing process Supplier risk: From product variation, engineering or manufacturing changes, multiple suppliers and contamination through the supply chain. RoHS Product Certification consists of 3 steps: Documentation Review to determine the status of existing verification documents Testing of representative samples for all six restricted substances of RoHS. Surveillance by conducting an Initial Factory Inspection including an audit of the quality system with respect to Restricted Substances Control.

BSCI (Business Social Compliance Initiative) The Business Social Compliance Initiative (BSCI) was officially launched on 30 Nov 2004. It represents a co-ordinated effort by the European retail industry to implement a harmonized code of conduct and improve working conditions in supplier countries on a voluntary basis. The driving force behind the BSCI is the Brussels -based Foreign Trade Association (FTA), which is the association for European commerce lobbying particularly on foreign trade issues. The benefits of the BSCI as a broad and comprehensive monitoring system for social standards in the supply chain are numerous: Synergy effects, Reduction of multiple auditing thereby reducing costs are one characteristic. Factories/companies which are being audited can improve their competitiveness through improved social standards as better working conditions and an improved management system leads to: Better product quality, Higher productivity, Fewer work accidents, Less sick leave producing More highly motivated workers and lower staff turnover. The result of this is an improvement ethically, but also economically for both involved employers as well as employees. The economic advantages in this respect - in parallel taking into account the objectives to reduce excessive overtime and raise salaries where necessary, have been shown in research studies in this field. Therefore, benefits of the individual company also have a positive effect on the broad public. This is not a certification scheme.

WRAP (Worldwide Responsible accredited Production) WRAP is an independent, non-profit organization dedicated to the certification of lawful, humane and ethical manufacturing throughout the world. Apparel Certification Program Principles The objective of the Apparel Certification Program is to independently monitor and certify compliance with the following standards, ensuring that a given factory produces sewn goods under lawful, humane, and ethical conditions. Note that it is not enough to subscribe to these principles; WRAP monitors the factory for compliance with detailed practices and procedures implied by adherence to these standards. Compliance with Laws and Workplace Regulations - Manufacturers of Sewn Products will comply with laws and regulations in all locations where they conduct business. WRAP certification is based on following factors:- Prohibition of Forced Labor Prohibition of Child Labor Prohibition of Harassment or Abuse Compensation and Benefits Hours of Work Prohibition of Discrimination Health and Safety Freedom of Association & Collective Environment Customs Security

BRC In 1998 the British Retail Consortium (BRC) developed and introduced the BRC Technical Standard and Protocol for companies supplying retailer branded food products. The standard was developed to assist retailers in their fulfillment of legal obligations and protection of the consumer, by providing a common basis for the audit of companies supplying retailer branded food products. There are a number of benefits arising from the implementation of the BRC Global Standard - Food: It could reduce the number of food safety audits by each retailer and allow technologists to concentrate on other areas, such as product development, or specific quality issues. It provides a single standard and protocol, allowing evaluation to be carried out by certification bodies who are accredited against the European standard EN45011 (ISO/IEC Guide 65). A single verification, commissioned by the suppler in line with an agreed evaluation frequency, will allow suppliers to report upon their status to those customers recognizing the standard.

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