By: Kira Kloser Jana Kopp Andrea Kussman Tiah Frankish LI801XD March 7, 2009

Tourists Webster’s Definition one that makes a tour for pleasure or culture tourist. (2009). In Merriam-Webster Online Dictionary. Retrieved February 23, 2009, from webster.com/dictionary/touris t Beyond Baedeker’s Definition a person or group that travels to a new destination, venue or location outside of their normal routine

The Responsible Tourist Open your mind to other cultures. Preserve the natural environment Learn about your destination Contribute to economic and social development

The role of a travel agent is to sell travel related products and services on behalf of transportation, lodging and tourism venues. Within each travel agency there are certain rules in place to govern customer service. – Some agencies use familiarization trips to allow the agents first hand experience.

Professional Organizations for the Travel Agent American Society for Travel Agents (ASTA) – “The world's largest association of travel professionals. Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc. We are the leading advocate for travel agents, the travel industry and the traveling public.” – Who we are. ASTA. Retrieved February 22, 2009 from Specialty Travel Agents Association (STAA) – “The Specialty Travel Agents Association (STAA) is a premier association and a valuable resource for travel professionals involved in specialty travel. STAA supports specialty travel, its agents, destinations and niche markets.” (Join, 2009) Join STAA. Specialty Travel Agents Association: Get Connected! Retrieved February 22, 2009 from

Education for Travel Agents While many receive on the job training, there are several certifications that Travel Agents may earn, making them experts in their field. – Agents may take the Travel Agents Proficiency Test to gain “national credentials and market potential to successfully build [their] career.” – Agents may also get certified through certification programs geared to very specific regions or types of travel. They are usually online or self-directed. Educational Program Courses. ASTA. Retrieved February 22, 2009 from

Current Trends in the Tourist Community “International Tourism [is] challenged by [a] deteriorating global economy” (UNWTO, 2008) – From January to June of 2008, UNWTO reported a 5% increase in international tourist arrivals over the numbers from – But the second half of the year showed a significant slowing in international tourist arrivals resulting in an overall decline for the 2008 tourist year.

What factors play a role in planning a vacation?

Our Survey vs UNWTO World Tourism Barometer Alonso, F. (2009) UNTWO World Tourism Barometer. Volume 7, No.1 Retrieved on February 27, 2009 from

Finding Tourist Information Guide Books Web Sites, for example: – Google Maps – City Owned Websites w/Tourism Link – National Park Websites Personal Recommendations

Info at your Library Guidebooks: Fromer’S, Fodor’s, Insight Guides, Inside Guides, and Rough Guides are popular series. Kiosks - /drupal/ /drupal/

Possible References of Guide Books on Greece Facars, D. (2007). Cadogan Guides Greek Islands. London: The Globe Pequot Press. Hellander, P., Armstrong K., Clark M., Deliso C., Hannigan D., Kyriakopoulos V. (2008). Lonely Planet Greece. Oakland: Lonely Planet. Discovery Channel. (2004). Insight Guide Greece. New York: Langenscheidt Publishers, Inc. DK Publishing. (2003). Eyewitness Guide Greece. New York: DK Publishing. Benson, A., Chilton, L., Dubin, M., Edwards, N., Ellingham, M., Fisher, J., Garvey, G., Jansz, N. (2006). The Rough Guide to Greece. New York: Rough Guides. Let’s Go. (2005). Greece. New York: St. Martin’s Press.

Preservation 10 years ago Photo Albums VHS tapes Journals Souvenirs

Preservation and Sharing Now photos blogs souvenirs /internet video cameras scrapbook digital preservation

How the Libraries can get involved… PUBLIC LIBRARY

ReferenceReference Librarian Scrapbooking Class Writing a Blog, Uploading Photos, Creating Digital memories Guest Lecturer Passport Parties

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