Vendor Introduction: CSE

Corporate Headquarters: Milwaukee, Wisconsin # of Employees: 95 Years in Business: 28 Years with Nestlé: 10 Capabilities / Services / Specialty: Promotional, Clothing, Bags, Plastics, Print, Fulfillment, Web Stores for On line programs, Gift with Purchase programs, employee incentive programs Manufacturing / Sourcing Strategy: 45% of materials sold are custom manufactured. Sourcing is based on many factors. Items, content, lead time, etc Key Clients: Dunkin’ Brands, Miller/Coors, American Family Insurance, Gentiva, Treasury Wine Estates, Popeyes, Burger King, Nestlé, Continental Tire Key Users from Nestlé: Professional, Vitality, Juicy Juice, Purina, and various agencies Vendor GLOBE #: Who Are We? It’s not what CSE sells, but what we stand for. Our clients believe that no matter what they are buying, whether it cost $.99 or $10,000, they are receiving tremendous value from an organization they trust. CSE has developed a great depth, and consistency thru our interaction with Nestlé.

Key Account Contacts 3 Name: Christopher Kuranz Title: Account Director Tel #: Name: Chris Groth Title: Lead Customer Service Tel #:

What Separates us from Our Competitors: Our response to your requests “of course we can”. No is not an option. We truly care about our clients, and building long term partnerships. We always find a way and actually thrive on the challenge. Our corporate structure allows us to respond quickly, and stay flexible with our processes and procedures. Clear understanding of the QA, and testing requirements for Nestle. 100% unconditional guarantee on all products and services, modeled after Nordstrom's. 90 Minute Rule. Return all s, v-mails within 90 minutes. Resolve all concerns in 24 hours. We enjoy this business, we live this business. Average tenure of a CSE team member is 12.5 years. We execute all of the above with competitive pricing. 4

Case Study Fun Facts Challenge: An agency approached us with a request for 1.8 million paper cups, and paper sleeves for a national “taste test” at retail locations. The challenge was to insure time lines were met while meeting all the QA safety testing required by Nestlé. One of these requirements is to “test” the final product that will be used in the field. Time did not allow for this process. Solution: We tested the exact product with exact inks being used in the final product. After passing with the above, we went into production, and then tested the final product. CSE took responsibility if the final product did not pass testing. Result: On time delivery, product met all QA/testing requirements 5