Kim Salamonson Hastings District Libraries, Hastings, New Zealand LIANZA Conference 2014 in Association with DigLib-SIG

First of all, let’s define Participatory Culture according to Henry Jenkins : “1. relatively low barriers to artistic expression and civic engagement, 2. strong support for creating and sharing creations with others, 3. some type of informal mentorship whereby what is known by the most experienced is passed along to novices, 4. members who believe that their contributions matter, and 5. members who feel some degree of social connection with one another (at the least, they care what other people think about what they have created).” (Jenkins et al, 2009) - To inform and engage our community - To listen to and respond to our customers - To promote our services, programs, and collections - To position ourselves as a knowledge leader and essential destination - To foster community participation

Using Social Media Newspaper – Community Newspaper Going out to the Community Fun Classes in the Library

REAL interactions in real time What is it? Any technology that people use to share content including: news experiences opinions insights perspectives information

Facebook 845 million active users 483 million daily active users Twitter around half a billion profiles 175 million tweets every day Blogs 500 Million active users 1 billion new post daily BECAUSE IT IS FREE !! Pew internet report 2013

Delayed interaction suits older generation who are not tech Savvy What is it: news experiences opinions insights perspectives

Reaches all Users – deliver to all households (100,00+ in our area) Free mostly Develop relationship with journalists Have weekly column Have monthly local history column good feedback and have received additional information and photographs

Class visits – interactive with technology Retirement home visits - weekly library visits, tech classes, talks History talks Presentations and displays for schools Interactive talks to groups and organisations Involved in community events,

IT Classes Ipad PC Office Internet / Digital Photography Scanning Smart Phones Social Media Gaming – Minecraft First of all, let’s define Participatory Culture according to Henry Jenkins : “1. relatively low barriers to artistic expression and civic engagement, 2. strong support for creating and sharing creations with others, 3. some type of informal mentorship whereby what is known by the most experienced is passed along to novices, 4. members who believe that their contributions matter, and 5. members who feel some degree of social connection with one another (at the least, they care what other people think about what they have created).” (Jenkins et al, 2009)

Stories Winning something Conversation Sharing Inspiring wonder or creativity Involvement

They relate to the photo / event. They feel included. They are happy to be able to contribute They feel connected in some way.

Kim’s creation

User knowledge is contributed Add new resources photos etc.