CO 2 NEUTRAL DELIVERY BY THE AUSTRIAN POST Daniel-Sebastian Mühlbach Robin Krutak Florence, 8. May 2014

2 E-MOBILITY IN AUSTRIA: PIONEERS FROM 1899 UNTIL TODAY E-Mobility in Tourism 1998 BEL 2500 Bergmann e-Truck Post 1950 – 1983 Austro Daimler-Tudor e-Truck Austrian Post 1913 eThink, iMieV, Tesla R 2009 CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence, e-mobility Post light-duty e-vehicles 2012 Lohner-Porsche e-Phaeton wheel-axle motors 1899

3 CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence, YEARS OF ELECTRIC MOBILITY AT THE AUSTRIAN POST

4 CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence, pilot regions for electric mobility: 100% electricity from renewable energy not only e-cars, also e-scooters and pedelecs in combination with public transport PILOT REGIONS FOR E-MOBILITY

5 Trends in the postal- & logistics market Internationalization of trade flows Prolonged internet boom Market liberalization Substitution of letters by Growing demands of customers Green logistics TRENDS AND CUSTOMER NEEDS: OPPORTUNITIES AND CHALLENGES CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

6 Text 1bn letters POSTAL DELIVERY IN AUSTRIA 630m adressed advertising mails 70m parcels 730m Print and regional media 3,3bn unadressed advertising mails 6 POSTAL PERFORMANCE DATA CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

7 Total of 9,000 vehicles (incl. Bicycles) 14 Mio liter of fuel 150 Mio kWh energy consumption thereof 7,000 Cars/trucks 1.1 Mio m 2 building area 7 CONSUMPTION OF RESOURCES CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

8 Buildings Fleet CO 2 -Volumes in tonnes per year 97,100 96,700 87,100 78,500 70,800 CONTINIOUS REDUCTION OF CO 2 -EMISSIONS CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence, %

9 Austrian Post delivers each…  letter,  parcel,  advertising mail,  and magazine …in a CO 2 neutral manner since PIONEER IN GREEN LOGISTICS CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

10 Avoid emissions and increase efficiency Alternative forms of energy Compensation 12 3  Monitoring of enery consumption  Modern vehicle fleet  E-Mobility  Renewable Energy  Domestic and  International climate protection projects HOW IT WORKS CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

11 E-MOBILITY FLEET CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

12  2011 model  Motor 250 W  Vmax 25 km/h  Sufficient range (20 km)  Lightweight and easy to manoeuvre  Brakes had to be retrofitted E-Bike Puch La Poste  2008 – 2010 models  Motor 250 W  Vmax 25 km/h  Good range (up to 50km)  Robust and stable E-Bike MIFA pedelec E-BIKES IN THE FLEET CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

13 DISTRIBUTION OF E-BIKES E-Bikes Downtown and suburban 25 km 60 kg 789 Bikes in total CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

14 LESSONS LEARNED Occupational risks: –Speed and slow down under rainy conditions –Substitution during bad weather (ice and snow) Measures taken: –Adaptation of equipment, i.e. better breaks –Awareness raising and driver trainings CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

15 LESSONS LEARNED Maintenance: –Two month control and repair cycle –On site troubleshooting Monitoring: –Amount of work-related accidents –Amount of absence days –Accident categories CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

16 Logistics center Vienna: 882 kWp Logistics center Allhaming: 496 kWp PHOTOVOLTAIC SYSTEMS Green Electricity since 2012 CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

17 „GREEN“ MAIL DELIVERY IN VIENNA UNTIL CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

18 RESULTS Outcome –1.300 E-Vehicles in 2016 –Reduction of fuel consumption –Reduction of CO 2 -emissions –Reduction of NO X -, dust-emissions and noise-immissions Impact –Role model –Awareness raising among customers and employees CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

19 CONTACT Daniel Sebastian Mühlbach Austrian Post Robin Krutak Austrian Energy Agency, Vienna CO 2 NEUTRAL DELIVERY ID-S MÜHLBACHR KRUTAK IFlorence,

CSR- / NACHHALTIGKEITSPROGRAMM I INVESTOR RELATIONS & CORPORATE GOVERNANCE I November 2012