Program Development Step One: Education Training EAP staff DV definition and data collection Danger assessment and safety plan Intervention Individual / Organizational: Crisis response Manager consultation Safe worksite assurance

Training EAP Staff Definition, Assessment, Planning http://www.dangerassessment.org

Step One: Education, con’t. Training KP Managers “Essentials for Managers” online Important workplace issue Facts and resources Manager role Developed by Multi-disciplinary Team Learning and development Family Violence Prevention Program Multi-media / communications Human Resources & Legal

Training KP Managers Essentials Online

DV Impacts Workplace Safety and Productivity “Liz Claiborne, Kaiser Permanente, State Farm Insurance and Verizon Wireless are among the companies that have instituted domestic violence policies.…[and] believe they have saved both lives and money.” 6

Program Development Step Two: Partnership Creating a supportive workplace Establish DV Prevention Task Force Create multi-disciplinary team Develop resource materials Identify critical information Employee outreach Distribute information Attend Health & Safety Fairs Promote education Provide Lunch & Learn talks on healthy relationships, communication, stress management, conflict resolution

Employee Outreach SilentWitness Display KP physicians and employees share stories of courage, survival and hope.

SilentWitness Stories www.kp.org/domesticviolence

Program Development Step Three: Prevention Organizational outreach Employee awareness campaign Employer promotion Employee awareness posters High-impact light box displays Internal communications article Resource materials

2008 Domestic Violence Awareness Campaign for Kaiser Permanente Employees

Responding to DV at the Workplace Case Management Crisis Response, Manager Consultations, Safe Worksite Assurance Education, Partnership, Prevention

Internal Partnerships

External Partnerships Local DV resources Shelters/ transitional housing Counseling Legal services DV advocacy programs Prevention activities

Policies Supporting DV Prevention and Intervention Internal: Kaiser Permanente’s Zero Tolerance for Violence in the Workplace Threat Management Team External: California AB 2357

AB 2357: Victims of DV

EAP Internal Referral Network

Roles for EAP in DV Prevention Case Management Crisis Response, Manager Consultations, Safe Worksite Assurance Education, Partnership, Prevention

Role of EAP: Crisis Response Danger assessment Do you have a safe place to go today? Safety planning What can you do to be safer at home, at work? What about your children? Resource information Emergency shelter Community DV advocacy services Making a police report Restraining orders Other resources: health care, faith community, family and friends, on-line information

Role of EAP: Crisis Response Community Resources 24-hour crisis line Emergency housing Transitional housing Counseling DV advocacy programs Diversity and ethnicity Legal services Prevention activities

Role of EAP: Manager Consultation Re-establishing workplace tone. Addressing co-workers concerns Avoiding rumors Managing boundaries Information about process of change Knowledgeable about AB 2357 and other policies/protocols. Coordination with security. Coordination with HR, if warranted. Resources if employee does not want EAP services.

Role of EAP: Safe Worksite Assurance Threat Management Team Security HR Management

Roles for EAP in DV Prevention Case Management Crisis Response, Manager Consultations, Safe Worksite Assurance Education, Partnership, Prevention

Role of EAP: Case Manager Ensure connection with resources. Case manager not therapist Ongoing danger assessment. Follow-up . Employee Management Security Treatment providers HR Assist with “return to work.”

For Your Reference “The Impact of Intimate Partner Violence on Employee Health and Productivity” Issue Brief, 2001;1(3) National Business Group on Health http://www.businessgrouphealth.org/pdfs/issue brief_cphsviolence.pdf “Intimate Partner Violence: It’s a Workplace Issue” 2005, NIOSH/CDC study, Spokane County, Washington “Costs of Intimate Partner Violence Against Women in the United States” 2003, Centers for Disease Control “Family and Friends’ Guide to Domestic Violence” Elaine Weiss, 2003, Volcano Press, Inc. National DV Hotline (800) 787-3224 www.ndvh.org