Richard Jordan, President OPM Winter Meeting 12/4/2012 How To Create A Paperless Office (without breaking the bank)

The Shift The past 20 years have seen a tremendous shift in the way business is done in this country. In the early 1990’s the fax machine was considered “high tech”. Unfortunately some PCO’s still believe this is true!

Pest Control Operators Who Go Paperless Save a Lot of Green! Instantly save money by going paperless. Multi-part forms cost.15 to.25 each and require labor to print, envelopes to mail plus postage. This total can easily reach $1.50 -$2.00 per invoice or $300-$400 per month per technician. By eliminating trips to the office a tech can easily add one additional stop per day. At an average of $50 per stop that can easily work out to over $1,000 per month in added revenue. Initial investment in hardware and software can easily pay for itself in just a few months….while increasing your professional image.

Office & Field Productivity Going paperless can save hundreds of labor hours per year. Office workers are able to dispatch assignments to the field. Technicians can return paperwork back to the office in seconds decreasing billing time and increasing cash flow. If you fax or scan documents, consider how much time this takes. How often does the office get calls asking to resend a fax? With a tablet computer customers can sign contracts digitally eliminating the need for paper copies to confirm service. Immediate access to customer data

Going green helps the environment You will be preserving our environment and save a lot of "green". Printers, toner, ink, paper, postage and the labor involved adds up to thousands of dollars per year. Consider the following facts about paper: The average office worker wastes 10,000 pieces of paper each year It takes 13 ozs. of water to process a single piece of paper The average tree only produces 16.7 reams of paper This translates to over 178 million trees per year that are no longer part of the eco system Most discarded paper ends up in a landfill

Improved Customer Service With orders, contacts and inspections all digitally stored on your computer you can handle company growth and maintain consistent customer service. Quick PDF conversion allows you to send documents to clients in seconds. Realtors® are no longer willing to wait for you to return to the office to fax a copy of a termite report. When your client asks if you can the “paperwork” and your answer is "No", then YOU ARE GOING OUT OF BUSINESS BUT JUST DON'T KNOW IT YET! The ability to take orders & send copies from the field means better service to your clients and lower costs for you.

Four technologies have changed everything! Wireless Communication The Internet Mobile Devices Mobile Software

Internet Access Options Location is Critical → VOIP Phones ↓

Internet Access Via Wired Connections Wireless Hotspots 3G and 4G Speed is the key!

Verizon Wireless Hotspot

AT&T Wireless Hotspot

iPad Personal Hotspot – 5 Users

Speed is the Key to Efficiency

3G Average Speeds Nationwide

Verizon Coverage

AT&T Coverage

AT&T vs. Verizon Data Rates

Mobile Device History Mobile devices have been around since the early 1990’s. The Apple Newton MessagePad was the original handheld $400,000,000 to develop Originally sold for $1,100. Was the genesis of the iPhone Apple eMate® MessagePad 2000

Mobile Devices

Don’t overlook used PC hardware

Tablet Wars!

Important Considerations Do I need to print or receipts?

AirPrint Desktop Wireless Printers $69-$149

HP OfficeJet H470 Mobile Printer ($119 up to Amazon)

Do I Need Signature Capture?

Do I Want To Create Graphs?

Do I Need To Integrate Photos?

Do I Need To Scan Barcodes?

Can I Dispatch From Anywhere?

How Secure Is My Data?

Will The System Grow With Me?

Is The Software Cost Effective? ● Vehicle Fuel ● Vehicle Maintenance ● Technician Labor ● Office Labor ● Paper Forms ● Postage ● Missed Stops

Is Training & Support Available? +

The Reward of Going Paperless is Freedom!