Information Technology at Delaware u Build and Buy u Administrative and Scholarly u Systems and Bolt-ons u Commercial and Open Source u Customer Centric u Differentiate

Kidz 2day u Always On u Multi-tasking u Multiple Devices u Community u Deferred Decision u Abbreviated Communications u Have it Your Way 39

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Web “Lens” u 1- Institutional Presentation –Image, Brand, Appearance u 2- Resolve Disparity –System, Hardware, Software, Era u 3- Change Business Practices –Quickly, Cheaply, Creatively

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Compound “Lens” u The Institution, System Integration –UD Presentation –Resolve Disparity –Change Business Practices u The Customer, The User Experience –Personalize –Customize

u Segregation u Integration u Diversity u Revolution

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Portal u Always On u Multi-tasking u Multiple Device u Community u Abbreviated u Personalized u Consolidated (Pocket Size) 37

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What’s In UD&me? u Not Web Site Replacement u Desktop, Bulletin Board, Dashboard u Notifications, Alerts, Status u Express, Get-n-Go u In Context u Peep Holes, Thumbnails u Framework for Application Development 24

What’s Next For UD&me u Customization u WebCT u More ExLibris u UD Instant Messenger; Buddies and Gateway u Web Mail u Pay Parking Citations u Box-o-links, Text Reports, Applications… u Faculty Portal, Parent Proxies 23

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Why a Portal u Resolve disparity u Adopt person-centric user interface u Keep pace with changing expectations u Adopt transformation technology u Provide framework for application development

IT Strategy u Buy u Build u Layer –Improve, distinguish, consolidate u Collaborate –Portal, portfolio, CMS, Fin Aid… 20

Strategy: Collaboration u Share the Effort u JA-SIG Collaborative –Conferences-Twice Annually »Canada, UK, Sweden »Training –Clearinghouse-Code Sharing »Discussion List, CVS Repository, Web site –uPortal-Collaborative Project 19

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JA-SIG Collaboration u Share –Fruits of Labor –Work Effort –Ideas and Experience u Support u Collaboration, Cooperation, Clout –Vendors, government, grant agencies 17

Open Source “When programmers can read, redistribute, and modify the source code for a piece of software, the software evolves. People improve it, people adapt it, people fix bugs.” Source: opensource.org 14

Open Source u Free? u Open? u Community Source? –Community Target –Community Value –Community Behavior 13

Model for Open Source u Elements for Success –Collaboration –Community –Cash –Commercial Partnership –Community Source 08

Collaboration u Share Effort u “Best Minds Work Elsewhere” u Common Denominator u Spread the Word 07

Community u For Education by Education u Contribute Effort u Provide Support u Community vs Vendor Relations u “Membership” 06

Cash (Funding) u Seed Efforts u Enable Commercial Partnership u Ensure Progress u Stamp of Approval u Self-Sustaining Plan 05

Commerical Partners u Dedicated Resources u Long-term Support u Long-term Development u Marketing 04

Community Source u Bounded u Market-Driven u Undirected u Community Behavior 03

Outcomes u Product u Buzz u Community u Clout u Standards u Spin Offs 02

Model for Open Source u Elements for Success –Collaboration –Community –Cash –Commercial Partnership –Community Source 08

More “Web Layer” u Advising Notes u Course Evaluations u Central Authentication u ePortfolios u Web Forms

More Information u JA-SIG and uPortal – u Delaware’s UD&me demo –uportal.udel.edu uportal.udel.edu u Open Source Portfolio Initiative – u 01