Strategic November 2, 2011 Presentation to NC Housing Conference Supportive Housing Session Jeanne Tedrow, CEO Let’s Invest… In People (Individuals/Families) & Neighborhoods!

Supportive Housing What is it? Who funds it? Who is served by it?

Who are we? Faith based community development corporation (CDC) Mission driven to end homelessness & fight poverty by strengthening low wealth families & neighborhoods. Focused on families and community: When we help families, neighborhoods are strengthened; When neighborhoods are strong, families thrive! (from Annie E. Casey Foundation) Strategic with our holistic long-term approach that has lasting results.

Vision Passage Home will continue to be a leader in the community to end homelessness & fight poverty by strengthening families & neighborhoods and increasing affordable housing.

Passage Home’s Mission  End and Prevent Homelessness  Increase Affordable Housing  Enable Economic Self-Sufficiency  Facilitate Community Economic Development in low wealth neighborhoods

Passage Home Focus on Housing Transitional Housing – Millbrook Villas (12 units for homeless families) – Creech Road (12 units – single women re-entry) – Church leases (single women/family re-entry) Martin St Baptist Church 4 apartments Caroleigh Baptist - Summit Ave 4 units West Raleigh Presbyterian – 3 units Garfield Single family home – 1 unit

Millbrook Villas

Franklin Woods

Hollenden

Garfield

Creech Road

Job’s Journey

Passage Home Focus on Housing Permanent Housing – Franklin Woods (14 townhomes – north Raleigh) – Hollenden Drive (22 apartments – north Raleigh) – Job’s Journey (12 apartments-22 living units – south Raleigh) – Brown Birch (16 apartments – Garner Road) – Prior Development Completed: Milburnie Place – 14 single family homes – south Raleigh

Passage Home Focus on Housing Leased Housing (families/disability) – 15 leasing vouchers – Provides permanent housing with support services at sites across the county (Raleigh) – Allows families to move out of transitional housing into permanent scattered sites – Proposed increasing leasing units in partnership with Wake County

Who is Managing the Real Estate? Property Management Takes and reviews applications and background checks Collects rents and monitors occupancy Completes housing inspections as needed (monthly) and to meet annual housing audits (by funders) Completes turnover for apartment rentals Manages sub-contractors for maintenance Oversees maintenance workers Works with Volunteer Dept to coordinate project such as Restoring Hope Coordinates with Finance Department to oversee and manage cash flow Oversees and Coordinates with CEO all NSP activities Oversees commercial space at Safety Club, Johnson Street and Lincoln Park Mustard Seed Thrift Store

What is strategic plan for Supportive Housing Programs Attach housing to services Build economic self sufficiency Build collaborations to provide holistic continuum of care

Goals: Housing & Support Services Explore feasibility of sustaining transitional housing for homeless families and those leaving prison. Increase Inventory of single and multi-family housing to support family strengthening plan. Strengthen services and identify other populations who need this service – consider the homeless elderly and women and women with children who are veterans. Develop a strategy that allows these programs to go to “scale” (especially re-entry) and be replicated further within the county and in other areas of the state.

Who Funds It? Local public agencies NC Housing Finance Agency Supportive Housing Program U.S. Dept of HUD – Continuum of Care in county or region Veterans Services Agencies that support special needs housing and services Look into your county and region

Who is Served by Supportive Housing? Homeless families and individuals Those with a disability Very low and low income households Youth and families Veterans with special needs

Lessons from holistic development Create a comprehensive pipeline of support within the community beginning with emergency shelter, intake, other support service agencies an build collaborations. Build community among residents, institutions, and stakeholders, who help to create the environment necessary for children's healthy development. Evaluate program outcomes and create a feedback loop that cycles data back to management for use in improving and refining program offerings. Cultivate a culture of success rooted in passion, accountability, leadership, and teamwork.

Resources hpDeskguideA#.Tq3L1pUiXIU.mailto hpDeskguideA#.Tq3L1pUiXIU.mailto – Program Purpose Program Purpose – Three Basic Goals Three Basic Goals – Reporting on Success Reporting on Success – Establishing Performance Measures to Meet Goals Establishing Performance Measures to Meet Goals HUD has established three basic goals for each SHP project: To help program participants obtain and remain in permanent housing; To help participants increase skills and/or income. Meeting this goal will allow the participants to secure an income to live as independently as possible; and To help participants achieve greater self-determination. The condition of homelessness itself can be damaging to one’s self-determination; achieving a greater sense of self-determination enables the participant to gain needed confidence to make the transition out of homelessness.

RESOURCES The North Carolina Housing Finance Agency’s Supportive Housing Development Program NCHFA helps nonprofits, local governments, and lead regional organizations develop emergency, transitional and permanent housing for persons who are homeless and/or have disabilities. The program provides interest-free loans up to $500,000 per development. To qualify, projects must include or make available appropriate support services for the residents. In addition, the housing must serve individuals and families who earn below 50% of area median income. Rents and utilities cannot exceed 30% of gross household income for the residents. Eligible populations are homeless or non-homeless households that require supportive services, including persons with mental, physical, or developmental disabilities; persons with substance use disorders; persons diagnosed with AIDS and related diseases; and special populations on a case-by-case basis. The Supportive Housing Development Program loans are permanent, interest-free loans. Nonprofits and local governments that are interested in applying for Supportive Housing Development Program funds must schedule a pre-application meeting and site visit prior to submitting an application.

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