NHS Greater Glasgow & Clyde Local Data Sharing Partnership Case Study “ Data Sharing Enabled by Clinical Portal Technologies” George Lynch Information & Application Services Manager Renfrewshire Council April 2013

Recognises the diversity within public sector and between local data sharing partnerships in terms of organisational design, processes and systems and the need to encourage a range of solutions to enable collaborative practitioner working. One size will not fit all. Incremental change and pragmatism are the key to success. Perfection should not be the enemy of the good. Case Study 1 – NHS Greater Glasgow & Clyde ‘Orion’ Case Study 2 – NHS Lothian ‘CareFx’ Data Sharing Technologies Board

Categories of Shared Information Shared Chronologies Shared Plans and Assessments Child Protection Messaging Alerts Shared Key Information Case Based Information (Structured data – delivered through portal views, shared stores or direct exchange) National Targets and Measures Real or near real time management information to assist decisions on services, quality and performance Resource allocation/budget management Management Information (Holistic view combining data from both health and social care) Trusted directories and other collaboration tools Messaging (Unstructured, but secure, conversations between professionals and with clients ) Shared Chronologies Shared Plans and Assessments Child Protection Messaging Alerts Shared Key Information Case Based Information (Structured data – delivered through portal views, shared stores or direct exchange)

Benefits  Better situational awareness  decision making and case handling are made possible via quick access to more complete information in one location  Better quality of care  a more complete understanding of client’s needs  Better knowledge sharing, cooperation and understanding between Social Work and NHS staff over individual clients’ cases  Better handling of information exchange  more immediate  more secure  more reliable

Local Authority RENFREWSHIRE Health Integration Engine PORTAL Business System A Business System B Business System C Health Integration Engine PORTAL Business System A Business System B Business System C Education Application Social Work Application SWIFT Document Management In-house development ORION PORTAL MPI High level Design NHS Greater Glasgow & Clyde/Renfrewshire Council response to the challenge of sharing cased based information has resulted in development of a Portal based solution using “Orion” to provide professionals with a shared view of health and social care data.

Aims and scope of a data sharing Use proven, supported technology – portal approach well established within NHS GG&C, so can be extended to partner local authorities. Address continued reliance on paper - make basic information available to practitioners through easy to use electronic means Create a shared statement of business needs, functional and non-functional requirements Specify components of a technology solution that is fit for purpose, affordable, re useable and sustainable Launch Portal from within agency applications Redesign of interactive multi-agency processes in line with GIRFEC Portal page will include:

Progress Agree joint high level requirements between partners Seed Social Care (SWIFT) system with CHI Establish multi stakeholder project team Technical Risk Assessment plus Privacy Impact Assessment Develop solution by NHS GG&C and Renfrewshire User Acceptance Testing (UAT) Sign off NHS GG&C “RBAC” –Role Based Access Control Sign off Service Level Agreement Train initial User Group Go live Spring 2013

Reusable building blocks ArchiMate - Enterprise architecture modelling language

Next Steps... Establish ‘how’ building blocks can be reused / shared Provide technical products to a ‘national library’ for wider use Transfer building blocks to date to other GGC LA areas to allow the introduction of Portal to a wider user base – West Dun as next area Potentially extend Information Integration to... Adults in Renfrewshire Council include more Social Care information include other partners e.g. Education, Housing. Adhere to local Portal release cycle to introduce new functionality “Beyond Portal” – explore collaborative working using existing systems to integrate business processes between organisations

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