The power of your most trusted IT admin everywhere, all the time Local Management Platform January 2013

Uplogix Company Profile We help our customers improve and modernize their management architecture with our patented local management solution. This reduces OPEX, increases security and improves service levels.  Large, Diverse and World Wide Customer Base.  Locations in US, EMEA, Mexico Headquartered in Austin, Texas  Global 24x7 support  Key Partners: Cisco, Sun, IBM iDirect, WWT 2©2012 Uplogix, Inc. | uplogix.com

Financial Services Mfg. & Retail MSP & Outsourcing Healthcare & EnterpriseGovernment Education & Non-ProfitSatelliteEnergy Who is “Going Local” with Uplogix? 3©2012 Uplogix, Inc. | uplogix.com

What is Local Management? 4 From the Enterprise to the Edge –Reduce operational expenses –Maintain performance, availability & security …for communications infrastructures including remote and difficult or expensive to access elements. Uplogix Delivers –Remote Access: Cost effective and reliable with multiple OOB channel options –Access Control and Complete Audit: Fine grained roles based access for administration with no network AAA dependence. –Configuration Management: Fail-safe automated changes and updates. Common interface for heterogeneous environments. –Automated On-Site Support: Automate tasks normally requiring an on-site technician –Monitoring: More intensive network independent without reliance on SNMP MIBs. –Centralized Control and Reporting. Integration with centralized management systems. A management platform located with and directly connected to managed devices, complementing centralized management tools ©2011 Uplogix, Inc. | uplogix.com 4

How We Are Different ©2012 Uplogix, Inc. | uplogix.com5 What makes Uplogix different from traditional network management tools? Directly connected | See more than SNMP, more reliably and without impacting the network at all (poll intensively) Fail-safes making changes | Do more, automate more, more often without worry Flexible automation | Through the same CLI access technicians use – robust change processes and run book automations, no limitations Extends role-based management | Access and detailed “always” on audit to network devices Complements existing centralized network management tools | Improves performance, reliability and capabilities

IT Infrastructure Trends & Implications 6 IT Infrastructure Management Challenge Management Strategy Last 10+ Years Next 10+ Years Client/Server & Web Access Distributed Heterogeneous Computing & Desktop Management WAN/LAN Sensitivity and Utilization IT Infrastructure Servers – Network – Storage – Middleware – Services - Applications Centralized Management Does everything – Network Dependent – Network Performance Impact Centralized Management Local Management IT Infrastructure Servers – Network – Storage – Middleware – Services - Applications WAN Cloud/Virtual/VoIP/TelePresence WAN ©2012 Uplogix, Inc. | uplogix.com

A Robust Management Architecture Requires Both Central and Local Elements ©2012 Uplogix, Inc. | uplogix.com Dashboards & Reporting (Scorecards/SLAs) Infrastructure Mapping & Discovery Event Correlation Inventory and Asset Management Service Desk Real-Time Device Monitoring Network Configuration Changes Configuration Change Tracking Security Compliance Secure Remote Access Network & Server Recovery Centralized – NOC Local – Field 7 SSO & Directories Identity Management Access & Activity Logging Intrusion Detection Configuration Planning Upgrade Packaging and Testing ©2011 Uplogix, Inc. | uplogix.com

A Robust Management Architecture Requires Both Central and Local Elements Dashboards & Reporting (Scorecards/SLAs) Infrastructure Mapping & Discovery Event Correlation Inventory and Asset Management Service Desk Real-Time Device Monitoring Network Configuration Changes Configuration Change Tracking Security Compliance Secure Remote Access Network & Server Recovery Centralized – NOC 8 SSO & Directories Identity Management Access & Activity Logging Intrusion Detection Configuration Planning Upgrade Packaging and Testing Local – Field ©2012 Uplogix, Inc. | uplogix.com

A Robust Management Architecture Requires Both Central and Local Elements ©2012 Uplogix, Inc. | uplogix.com Centralized – NOC Local – Field 9

Power Distribution Unit Uplogix in your Enterprise 10©2012 Uplogix, Inc. | uplogix.com Wide Area Network Router Switch Other Device(s) Data Center(s) or Branch Office(s) WAN Accelerator Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Uplogix Local Manager Out-of-band: v.92, GSM/3G, LEO Satellite, Ethernet

Power Distribution Unit Uplogix in your Enterprise – Monitoring and Automated Remediation 11©2012 Uplogix, Inc. | uplogix.com Wide Area Network Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Router Switch Other Device(s) Data Center(s) or Branch Office(s) WAN Accelerator Polling every 30 seconds Uplogix Local Manager Out-of-band: v.92, GSM/3G, LEO Satellite, Ethernet Interface Protocol State is DOWN 1. Clear Service Module 2. Cycle Interface 3. Show tech 4. Reboot 5. Cycle Power Interface Protocol State is UP Frame Loss Seconds CLEARED Interface Operational State UP

Dramatically Improve Service Levels 12©2012 Uplogix, Inc. | uplogix.com The Road to Recovery EVENT RECOVERY IDENTIFICATION minutes or hours ISOLATION UNKNOWN 0:00 min5:0010:0015:00 Detection through polling and verification Administrator begins fault isolation and resolutions attempt, or places service call RESOLUTION hours or days Tech arrives on-site SLA Timer Starts Standard NSM Tools With Uplogix UNKNOWN 0:00 Problem detected from local polling every 30 sec. L1 & L2 run book actions automated, NOC notified, device recovered or escalated 0:30 IDENTIFICATION 2:001:301:00 ISOLATION 2:30 3:00 minutes RESOLUTION COMPLIANCE With Uplogix: At all times All actions stored for compliance reporting With Standard NSM: Days or weeks Compliance is missing or requires manual research

Uplogix in your Enterprise – Efficient Configuration and Change 13©2012 Uplogix, Inc. | uplogix.com Wide Area Network Router Switch Other Device(s) Data Center(s) or Branch Office(s) WAN Accelerator Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Uplogix Local Manager Out-of-band: v.92, GSM/3G, LEO Satellite, Ethernet Step 1: Select a Cisco IOS Software Image. Step 2: Download the Cisco IOS Software image to the Uplogix Control Center. Step 3: Schedule the job. Cisco procedures that are automated: Step 3: Identify the File System to Copy the Image Step 4: Prepare for the Upgrade Step 5: Verify that the TFTP Server has IP Connectivity to the Router Step 6: Copy IOS Image to the Router Step 7: Verify the Cisco IOS Image in the File System Step 8: Verify the Configuration Register Step 9: Verify the Boot Variable Step 10:Save the Configuration and Reload the Router Step 11: Verify the Cisco IOS Upgrade 1 Power Distribution Unit

Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Router Switch Other Device(s) Data Center(s) or Branch Office(s) WAN Accelerator Uplogix in your Enterprise – Safe Configuration and Change 14©2012 Uplogix, Inc. | uplogix.com Power Distribution Unit Uplogix Local Manager Network Operations Center Wide Area Network Running Config Inactivity Timer Starts Running Config Previous Running Config DIFF Requests Terminal Session Surgical Rollback Surgical Rollback changes Confirm changes Yes No More Time Confirm changes Yes No More Time

Power Distribution Unit Uplogix in your Enterprise – Secure Remote Access 15©2012 Uplogix, Inc. | uplogix.com Wide Area Network Router Switch Other Device(s) Data Center(s) or Branch Office(s) WAN Accelerator Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Uplogix Local Manager Out-of-band: v.92, GSM/3G, LEO Satellite, Ethernet Call Home SSHv2 IP Filtering

Power Distribution Unit Uplogix in your Enterprise – Working with NSM 16©2012 Uplogix, Inc. | uplogix.com Wide Area Network Router Switch Other Device(s) Data Center(s) or Branch Office(s) WAN Accelerator Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Uplogix Local Manager Out-of-band: v.92, GSM/3G, LEO Satellite, Ethernet Call Home SSHv2 IP Filtering

Service Level Verification Uplogix Control Center Network Operations Center Dashboard Fault Management Config. Management Network Management Trouble Ticketing & RBA Wide Area Network Point to Point Test: Simulated User VoIP quality HTTP & IP performance Point to Point Test: Simulated User VoIP quality HTTP & IP performance 17©2012 Uplogix, Inc. | uplogix.com

Survivable Logging and AAA 18 Network-independent role-based management access Extend granular management policies to network devices and remote access TACACS/RADIUS integration in/out-of-band with offline caching Network-independent authorization, audit & logging Remove shared passwords Maintain regulatory compliance regardless of the network state (e.g. PCI, SOX, HIPAA) Independent SLA validation of business applications ©2012 Uplogix, Inc. | uplogix.com Secure access SSHv2 access with optional IPSEC Out-of-band uses dial-from remote to reduce war-dialing endpoints

Out-of-band: v.92, GSM/3G, LEO Satellite Uplogix Control Center Central Control for the Enterprise 19©2012 Uplogix, Inc. | uplogix.com Router WAN Accelerator Switch Other Device(s) Power Distribution Unit Uplogix Local Manager Data Center or Branch Office Uplogix Control Center Network Operations Center Wide Area Network DashboardFault ManagementConfig. Management Network Management Trouble Ticketing & RBA Polling every 30 seconds

Uplogix Control Center Central Control for the Enterprise 20©2012 Uplogix, Inc. | uplogix.com Centralized Control Element manager for Uplogix Local Managers: Grouping of similar sites for easier deployment Device management User management Label/tag end devices Push data & rules to all appliances Centralized Control Element manager for Uplogix Local Managers: Grouping of similar sites for easier deployment Device management User management Label/tag end devices Push data & rules to all appliances

Uplogix Control Center Central Control for the Enterprise Centralized Control for LMS Web-based GUI Real time data for Uplogix Local Managers and managed devices Granular authorization Easy creation and modification of rules Browse logs and SLV tests Alarm & trap manager Reporting & audit engine 21 ©2012 Uplogix, Inc. | uplogix.com DashboardFault ManagementConfig. Management Network Management Trouble Ticketing & RBA SOX PCIDSS HIPAA NERC/FERC FISMA GLBA

Uplogix Local Managers Uplogix is Unique  Combines elements of different hardware types into one device designed for collocated connection  Software innovatively and thoroughly exploits physical proximity  Extremely power efficient with low temperature emissions (as low as 14W to 30W depending on unit)  2X longer expected service life than most servers, no moving parts for maximum reliability  Broader range of operating environmental conditions (up to 45C, 95% humidity) Console Server - Remote OOB Access (modem) - Direct Device Connection + Management Server (Intel Atom, 40GB storage) + Uplogix Local ManagerLocal Management Software =

Platform Options: Local Managers to fit your needs Uplogix 5000 –Ideal for datacenters and expanding infrastructures –Manage up to 22 devices (including a power controller) Uplogix 500 –Ideal for branch offices –Manage up to 6 devices (including a power controller) Uplogix on Cisco –Take advantage of investment in extensible Cisco Integrated Services Routers with support for AXP Modules (SRE 700 or SRE 900) LMS Software –Virtual LMS on your servers –Exploit in-place console servers –Virtual UCC 23©2012 Uplogix, Inc. | uplogix.com

Cisco Implementation of Uplogix 24 Intel ® Core ™ GHz 2GB DRAM 500GB HD 2GB Flash USB Ethernet HWIC Serial Port Adapters HWIC Wireless Modem Managed Device Console Ports (48 max.) Uplogix Control Center (OOB) SRE 700 Cisco ISR HWIC Slots LAN WAN (Uplogix Control Center) Uplogix embedded in router onsite SRE Slot(s) RS-232 Router Recovery Connection ©2012 Uplogix, Inc. | uplogix.com

Summary 25 Empower existing IT staff to manage growing environments, maintain service levels and improve security as IT infrastructures become more network sensitive Directly connected: See more than SNMP, more reliably and without impacting the network at all (poll intensively) Fail-safes change completely so you can do more, automate more, more often & without worry Flexible automation through the same CLI access technicians use – robust change processes and run book automations, no limitations Extends role-based management access and detailed “always” on audit to network devices Complements and improves existing centralized network management tools for better performance, reliability and expanded capabilities

Uplogix Local Management Platform 26 Thank You ©2012 Uplogix, Inc. | uplogix.com

How We Are Different 27 Located with and directly connected to end devices Visibility – we can see more than SNMP Reliability – FULLY functional when network is down Footprint – No network impact (can poll intensively) We automate AND failsafe all changes You cannot break things Do more, automate more, worry less We can automate any administrative action Same console port/CLI access as live technician Run book automation Power Control Secure OOB access Reconnect your centralized management systems when WAN is down Secure non-network based access for technicians from anywhere Secure Policy and Compliance Enforcement Granular authorization model IT audit compliance ©2012 Uplogix, Inc. | uplogix.com