Chapter 9 Orders Order letters are straightforward notices informing a seller that you want to purchase a product or service. To make sure that you receive exactly what you want, your letter must be clear,precise, and accurate. Double-check the seller ’ s brochure, catalog, manual,or Web site before you send your order letter.

Order letters address the following five points. 1. Description of the product or service. Specify the name, model or stock number, quantity, color, weight, height, width, size, or any special features that separate one model from another (e.g. chrome as opposed to copper handles). Make your letter easy to read by itemizing when you order more than one product. Listing the products or materials in tabular form will set them apart and allow the seller an opportunity to check off each item as it is being prepared for shipment.

2. Price of the product or service. Indicate precisely the price per unit, per carload,or per carton,and then multiply that price by the number you are ordering. For example, ask for “ twelve a unit. ” Do not put down the cost of one item($5) for the dozen you are requesting. You will receive only one. 3. Shipping instructions. Do you want the product sent by an express carrier ? Specify any special handling instructions- --Do not fold; Refrigerate or Pack in Dry Ice; Ship to the Production Dept.

4. Date needed. Is there a rush date? Is there a date after which you do not want the order filled at all? Include this information in your letter. 5. Method of payment. Businesses with good credit standing are sent a bill. Individuals, however, may be required to pay at the time the order is placed. If so, are you enclosing a check or money order? Is the product to arrive COD(cash on delivery)? If you use a charge card, specify which card, and include your account number.

Will you be paying in installments? State how much you are including and when and how you intend to pay the balance. How to write an order letter: The first sentences written in an order letter: We would like to order/to place an order for P/S. Enclosed is our order for P/S.

Would you please send/ship P. Here is our order for P/S. Dear Mr. Godfrey, Thank you for the price information on the #Y-1540 piston rings. Here /Enclosed is our order for 500 piston rings for delivery to our Shenzhen factory. Sincerely,

How to confirm an order letter? 1. Thank you for your order … 2. As you asked/requested … As we agreed … Dear Mr. Chen, Thank you for your order for 500 #Y piston rings. As requested, we will ship to your Shenzhen factory. Please expect delivery on/about June 16. Best regards,

Word Study Draw vt. You may draw a clean draft on us for the value of this sample shipment. The balance of US$ 110 has been drawn at sight on you. You can draw on us against this credit. As desired, we have drawn on you for the net amount of FF 300 at 30 d/s through Banque National de Paris.

drawee ; drawer In international trade,the drawee is usually the importer or the importer ’ s bank. The drawer of a draft is usually the exporter. Refer vt. 1.If you could not supply the goods enquired for, would you please refer our enquiry to the appropriate quarter for attention. 2.We refer you to our letter of July 18.

3.We have referred them to you for their requirements. Your Commercial Counselor ’ s Office have referred us to you for establishing business relations with your corporation. Refer, vi. Refer to We refer to your contact No. 95N1354. Your enquiry for watches has been referred to us for attention.