Prepared by KT Lai for EDB December 2010 Preparing Students for Successful Transition in the New Academic Structure The Functional Roles of Student Learning Profile (SLP) K.T. Lai 20 December of 14

Prepared by KT Lai for EDB December 2010 Topics What is treasured by employers? What problems are currently encountered by employers? What could be further improved to ensure ‘prefect’ match between employees and companies? What personal qualities do employers look for? How could employers use SLP and relevant documents in the selection process and in future development for the employees to benefit the companies / society? What should be noted and avoided? 2 of 14

Prepared by KT Lai for EDB December 2010 What is treasured by employers? What problems are currently encountered by employers? What could be further improved to ensure ‘prefect’ match between employees and companies? 3 of 14

Prepared by KT Lai for EDB December 2010 Resources Technology Customers Stakeholders Competitors Industry/Market Government Regulation Organization’s infrastructure, processes, systems Roles Relationship Past Environment Future Environment Past Organization Future Organization Past Roles/Relationship Future Roles/Relationship Today 4 of 14

Prepared by KT Lai for EDB December 2010 Changes & Competencies 5 of 14

Prepared by KT Lai for EDB December 2010 Meeting today’s work culture –initiating tasks within self –emphasizing on competency –possessing all-rounded knowledge –achieving team’s goals –aiming at sustainable results Human Capital Qualities culture 6 of 14

Prepared by KT Lai for EDB December 2010 Knowledgeable –multi-dimensional Skillful –multi-skilled Participating –making contributions Team players –leading a better day Effective communicator –empathetic and caring Passionate –clear vision on own career planning Human Capital Qualities competency 7 of 14

Prepared by KT Lai for EDB December 2010 “ In 2008, I was involved in the implementation of a new performance appraisal system. Its aim was to motivate and enhance the performance of employees. Training was provided to assist the Line Managers. The new appraisal system was considered successful.” What did it tell you? A HR practitioner wrote in his application for the position of HR Manager… Use of SLP 8 of 14

Prepared by KT Lai for EDB December 2010 “ In 2008, I was involved in the implementation of a new performance appraisal system. Its aim was to motivate and enhance the performance of employees. Training was provided to assist the Line Managers. The new appraisal system was considered successful.” Did the write-up tell you…….. WHAT was s/he involved? WHY was s/he involved ? HOW was s/he involved? WHAT were the IMPACTS? Use of SLP 9 of 14

Prepared by KT Lai for EDB December 2010 Employers would want to find out the candidate’s contributions / achievements made in: –INVOLVEMENT What causes the candidate’s involvement? What actions has the candidate taken? –OUTCOME What are the tangible / measurable results? –IMPACTS How are the employees affected in the long run? How is the organisation affected in the long run? Use of SLP 10 of 14

Prepared by KT Lai for EDB December 2010 “ In the past few years, bonus and salary adjustment were made “across- the-board” without referring to individual’s performance. In order to improve the effectiveness of the performance appraisal system and the bonus scheme, I reviewed the related policies and applied the reward management knowledge to enhance the systems. Demonstrating the role of Expert Practitioner, I understood that an effective performance-based bonus, rather than a “across-the-board” bonus scheme, would motivate staff to improve their performance. In return, the new performance management system would create value to the company by boosting up the morale and performance of the staff, particularly the sales team. …… Contributions made in Involvement, Outcome and Impact…. Cause Use of SLP 11 of 14

Prepared by KT Lai for EDB December 2010 “…… I then proposed a new policy, designed the new management- by-objective, annual performance appraisal and performance-based bonus scheme. I also conducted mass communication programmes including briefing session and training to ensure complete understanding of the staff on the new schemes. Enquiries and concerns from colleagues were addressed. Ultimately, the new scheme was supported by line managers as it helped them motivate and develop their staff. With the launching of the new performance appraisal scheme, the line managers reported that the sales volume had recorded an increase of 8% in the first year of implementation. Staff were also rewarded for their efforts and contributions made. ” Involvement Outcome Contributions made in Involvement, Outcome and Impact…. Use of SLP 12 of 14

Prepared by KT Lai for EDB December 2010 Employers’ Expectation Human resources –most valuable asset - source of competitive advantages Plant and machinery –will depreciate over time but Human resources –appreciate with their working experience and skills over years Outperforming companies are those that can harness the skills and talents of their people better than their competitors 13 of 14

Prepared by KT Lai for EDB December 2010 End Thank you 14 of 14