Main priorities of the Civil Service Bureau for the development of HRM in public agencies

Strategic directions To improve HR management systems in Civil Service agencies, the Civil Service Bureau is actively working in the following directions:

3 To achieve this goal we are involved in:

4 Statistical database The unified statistical database of civil servants encourages:  Analysis of the current situation  Identification of main tendencies  Formation of strategic approaches  Setting development directions  Databases provided by different agencies  Manually counted data (in excel worksheets)

One of the highest priorities of the CSB is to create a unified database of civil servants’ existence that will contribute to the research and development of the civil service system in Georgia. Current situation  Independent HRM programs of the Ministries  Ministry of Justice’s electronic HR program ( being in the process of development)  Need for the intermediary program integrating databases of different state agencies  HR Management Program planned to be developed by the CSB

Intermediary program Agency A Agency B Agency C Agency D

The Civil Service Bureau is actively working on the elaboration of training modules on a range of different topics for civil servants. A recent Amendment of the ‘Law on Civil Service of Georgia’ establishes the right of civil servants to develop their professional skills and improve their qualifications. The CSB assesses and analyses existing needs and collaborates with international partners on this issue. One of the main priorities of the Civil Service Bureau is to introduce job descriptions for civil servants. Job descriptions are widely accepted in international practice and Georgia has received a number of recommendations on this issue. It allows managers to clearly identify the rights and responsibilities of the employees and define goals.

 According to the draft amendments to the “Law of Georgia on Public Service” the head of an institution is responsible for the establishment of the effective performance appraisal systems and methods.  To ensure successful implementation of the law, the CSB works to provide: Research/international practice analyses (civil service appraisal systems in England, Australia, New Zealand, Estonia, USA, Poland) Expert mission – to develop recommendations for civil service appraisal systems in Georgia Publication of manuals and brochures for civil service HR managers

 HR.gov.ge – civil service recruitment web portal, unified database of job seekers  Civil service agencies are obliged to announce competitions on hr.gov.ge  Job seekers can register on the portal and create their personal page (submit CVs)  HR managers are able to search through the database of CVs by different criteria  encourages the transparency of the recruitment process

Thank you! Civil Service Bureau Transparent and Effective Governance in Georgia