1 Leveraging the Power of Wireless to Drive BCP Effectiveness Paul Auchincloss Director, Financial & Professional Services Nextel Communications, Inc. Business Continuity and Corporate Security March 22, 2004

2 A Few Questions 1.What communication challenges have you experienced during a business disruption? 2.Do you know how would you: Communicate with groups of employees, critical personnel and emergency teams instantly – across multiple locations, without power or a landline, and while away from the office? Access your company's Business Continuity /Disaster Recovery Plan and log in incidents in real time from any location? Manage, reboot and conduct diagnostics on servers from a remote and safe location? Instantaneously reach federal, state and local government agencies to coordinate recovery efforts?

3 Driving Business Continuity Effectiveness Nasdaq CIO Steve Randich, during the 2003 North East Blackout: …Neither of his other phones worked. …The stampede of users trying to make calls had clogged their networks. …What would Randich have done without the two-way digital radio service? …"I don't even want to think about it," he says. "It would have been pretty bad" …

4 Business Outage Scenario Recover Remotely Direct/Group Connect IC2 Remote IT Mgmt WIC solution SatColt/ERT Before… during… and after… Prepare in Advance Nextel network Direct/Group Connect Messaging Services Wireless solutions for Business Continuity and Disaster Recovery Coordination with Public Safety Respond Instantly Direct/Group Connect Alerting & Notification 2-Way Messaging/Address Book on BlackBerry (Pin-to-Pin) WIC Solution SatColt/ERT Emergency Personnel Business Continuity Planning Recovery efforts Coordination/Cooperation with Employees, Management Government Agencies, etc. Employees Displaced, confused Interrupted communications Disrupted business operations Infrastructure/Corporate Assets Not Accessible/Not safe Destroyed/Damaged Network System/Phone Outage Primary Corporate Site

5 Business Continuity via Nextel’s Handsets Standard One to One Communication Voice, Data, Messaging Nextel’s One to One Communication Direct Connect, Voice, Data, Messaging i325 i315 Essential for managing localized outages and emergency situations when wireless network is down or wireless coverage is not available! Nextel’s One to Many Communication Group Connect – Contact Up To 25 People Instantly Direct Talk SM - All-Digital Off-Network Walkie-Talkie PriorityConnect - Based on Federal Standards Talk Group Scan Ready Java Capable For Deploying Smart Applications

6 Wireless Access To Your IT Infrastructure Routine or Extreme… Remotely… Diagnose Reboot Redirect Back-up Troubleshoot Recover IC 2 SOLUTION

7 Remote Incident Management “Always-on” Access to your Critical Data BCP Documentation (thousands of pages!) Continuously updated Contact Information Floor Plans And Maps Webcam security feeds WIC SOLUTION Remote Incident Management Secure Corporate Chat among key individuals All chats are logged behind the Fire Wall Remote logging, creation and mgmt of incidents

8 Nextel ERT SatCOLT ™ Solution Rapid Deployment The cell site can be installed within 24 hours to support recovery efforts Coverage and Capacity Enables fast recovery during emergencies by expanding the existing in- house communications infrastructure and capacity Back-Up Solution Can be used for critical locations as a stand-by, back-up capability within BC/Emergency planning in case of network outage or emergency

9 To experience Nextel’s wireless solutions and meet with our product team stop by the Nextel booth during the show Jonna Kurucz Vice President, Financial & Professional Services Nextel Communications, Inc.