MBA Career Services Center Resume Tutorial

Objectives This power point presentation will: Define an MBA competitive resume Describe good formatting Describe good content Answer Frequently Asked Questions (this section will outline WHY and the rationalization for our recommendations) Provide additional resources

Purpose of a Resume Your resume is... A critical step at the beginning of a job search process An advertisement/marketing tool* A written pitch* A screening tool An assessment of your value* A document that leads to an interview (not a job, yet!) A first impression A stand alone document *specific to your target audience

Strategize First... Important to do prior to deciding on format/content- Ask, “who am I?” Ask, “who do I want to be?” Ask, “what is my brand?” Keys to getting it right— Think ahead--write to the future Emphasize specific skills to match the career you are seeking Write to your reader (the target industry/function) Market yourself by only including what’s important to your reader

Good Resume Formatting One full page only (unless more than 10 years of related work experience) Sections, in this order (heading names may vary): Name and Contact Information (on top) Education/Credentials Experience (Work, Professional) Activities/Additional Information (Community Involvement, Language Skills, etc.) Easily scanned for skills, results, job titles and company names in 30 seconds. Organize in reverse chronological order (most recent experiences on top) Write bullet points, not paragraphs Balance appropriate amount of white space Vs. text Use graphics, tables, or logos if appropriate Differentiate by font style; best to use: Arial, Book Antiqua, Bookman Old Style, Century Gothic, Garamond, Georgia, Tahoma, or Verdana (90%+ resumes are in Times New Roman)

Good Resume Content Current and previous job responsibilities represent your skills and results (in addition to general duties and responsibilities). Shows the impact your performance has/had on the department, project, organization or company. Quantify information/results, where possible. For example, “Achieved 80% reduction of lost-time accidents, saving company $1.2 million….” Prioritize bullet points beginning with the most relevant or most impactful first. Use action verbs descriptive of your skills to start each bullet point (see link on following slide).* Show promotion or advancement by titles and dates.* No outdated or irrelevant activities—unless it is a significant accomplishment, skill, or unusual talking point.* *These are described in more detail on forthcoming slides.

FAQ’s: Format-related questions Why should my resume be only one page? It is a highlight of your unique differentiators specific to your career goal and does not list everything. In a tough job market when recruiters get 100’s of resumes, a two-page or larger resume might not be viewed. Exception: Candidates with more than 10 years of experience. Why is the section on education at the top of the resume? You are currently a student, so chronologically this fits at the top. What is the proper way to list the MSU MBA degree? Michigan State University, East Lansing, Michigan The Eli Broad Graduate School of Management Master of Business Administration, Finance*, May, 2007 OR MBA, Finance*, May, 2007 *Since Weekend MBA students do not have majors/concentrations, this information would be omitted.

FAQ’s continued: Format-related questions Why use bullet points and not paragraph formatting? It is easier to read and is more succinct. What are some examples of succinct bullet points? Example A “Provided direction for the Strategies for Advancing the Internationalization of Learning Program, (SAIL), a U.S. Department of Education grant-funded program which enhanced cultural sensitivity within all areas of the university and surrounding community; assisted with monitoring budget expenditures.” OR “Directed a U.S. Department of Education funded program designed to enhance cultural sensitivity within the university and community.” Example B “Developed very strong presentation skills developing and implementing inter-cultural communication workshops for faculty and staff.” “Developed and implemented inter-cultural communication workshops for private industry and university staff.” Most of my work experience and/or education has been outside the U.S., but I am a U.S. citizen or have a green card. I’m afraid that a potential employer might think I don’t have automatic work authorization. Do I list my work authorization and if so, where? YES, place the information at the top of your resume under your name or near your contact information.

FAQ’s continued: Format-related questions: How much white space is appropriate on my resume? The content of the resume is the real focus for the recruiter. Keeping the resume visually pleasing is important, but there are other ways than white space to achieve a pleasing look such as graphics, logos, or tables within reason. Why should I not use tabs or spaces to align and format the document? Various systems where you will upload your resume will interpret those differently. Use the ruler bar or tables to line things up. Setting “tab stops” is ideal. Tabs and spaces make your resume initially look like everything is linked up, but when sent electronically or when printed on a variety of printers, the alignment is lost. What is the proper way to abbreviate months, if I am not using the numerical values? January = Jan. July = July (not Jul.) February = Feb. August = Aug. March = Mar. September = Sept. (not Sep.) April = Apr. October = Oct. May = May November = Nov. June = June (not Jun.) December = Dec. Where do I put my current Graduate Assistantship *and how? If your GA assignment gives you relevant work experience in your desired field, it may be a good addition under your professional work experience section. If your GA assignment does not offer relevant work experience in your desired field, it may fit better under your educational section, since it is part of your MBA degree program. Listing it would typically not take up much space – a line or two. *Full-time MBA only)

FAQ’s: Content-related questions Why can’t I put the word “RESUME” at the very top? Put your full name in a larger size instead. It identifies the document as being about YOU. Save the document with your name in the filename. You should only use your MSU email address. Why? Many yahoo, Gmail, or hotmail email accounts go to recruiters SPAM accounts. You will be working with MBA CSC and campus recruiters so there is an automatic affiliation with the campus. Why can’t I use an objective statement at the top of my resume? Your resume IS your summary of qualifications and your career objective (a reader may not read down any farther). Also, your cover letter which often accompanies your resume will communicate your objective for the specific job. When should I include or not include past or current GPA’s? You can include your GPA from the MBA degree when it is over a 3.5. Only include average or major GPA’s from undergraduate or other graduate degrees if they are over at least a 3.3. I have academic grades reflecting a scale other than 4.0. Do I need to convert? Yes, especially if you have degrees from outside the U.S. and plan to work in the U.S., where most educational systems use a 4.0 scale. Why is a skilled or functional-based resume not recommended? Recruiters are clear that they want to see where you worked and when in a reverse chronological order. A resume that is organized by skills or function make it harder for recruiters to find what they are looking for. Sometimes you might be encouraged to do a functional resume if you are making a drastic career change, but it is rare.

FAQ’s continued: Content-related questions Do I need to include months with the years of each employment experience? YES! Especially if you worked somewhere for less than a year. And, 12 months is much different than 20 months. Additionally, recruiters are likely to assume you are hiding something (i.e., gaps in employment). You would only use years for employment if you have more than 10 years of experience. It is important to be consistent with grammar and punctuation. What are examples of ways I can do this? ending all bullet points with a period (sentence) either writing out one, two, three or 1, 2, 3 using “and” OR “&” use past tense verbs when you have stopped working for an employer using “M” or “million” throughout resume using “%” or “percent” Is there a difference between listing “Broad Scholar” and “Broad Scholarship Recipient”*? If you are a “Broad Scholar” you are receiving almost a full-ride scholarship and were selected based on your leadership potential and academic and work success. A “Broad Scholarship Recipient” received some level of financial aid, often in the form of a Graduate Assistantship. You’ll want to describe these briefly on your resume, as someone from outside MSU will not know this information. Nearly everyone in the MBA program receives some level of scholarship of financial support, so you will want to differentiate your specific award. You want to put your award in context and state how/why you received the award (for academic success, or for outstanding leadership ability) and if there was an amount of money awarded, what percentage of it covered your education? *Full-time MBA only

FAQ’s continued: Content-related questions How do I list multiple positions with one employer? It depends. If the accomplishments and responsibilities varied greatly, if you want to show promotion quickly, or if you want to be accurate in your representation with the organization. Sometimes bullet points under each position work well, other times, listing all positions one after each other at the top of the section work well. Should I list military or missions experience? Most likely you should if you need to show skills representing leadership, global exposure, or languages other than English. Typically, recruiters like to see these types of experiences, if it fits well with where you are trying to go. Which activities are considered out-of-date? Anything that is not relevant to what you want to do, or anything that is over 8 years ago. Often, most extra-curricular activities from undergraduate studies are not as relevant at this point in your career. You do not need to list undergraduate internships or part-time jobs while in school, unless they contribute something to your resume that other experiences do not. Why is it recommended that technical skills not be listed at the bottom of the resume? Readers want to see HOW you used the technical programs—the impact they had and how they helped you accomplish your responsibilities. So, note them within the bullet points of your experiences. How do I list language proficiency? Use the terms—”Native,” “Fluent,” “Conversant or Basic,” and clarify written, spoken or both.

FAQ’s continued: Content-related questions How often should I update my resume? As often is necessary, such as: GA assignment details, placement at case competition, drop bullet points on former jobs that are not relevant, student organization involvement/leadership, GPA at end of a semester. Resumes are not written in first-person or the subjective voice. How do I write in the third-person or objective voice? Avoid sentences that have the pronoun’s “I” or “we” (i.e., “Our team took first-place in the competition.” Vs. “Team placed first in the competition.”) Avoid items on your resume like: Date of Birth or Current Age Person al Photos Place of Birth Nationality or Country of Origin Marital Status Visa Status Gender TOEFEL score Individual company salaries or any salary history Passport #, I-20 # Reason for leaving jobs Permanent address (parent’s, family overseas, etc.) Signature High school education information or equivalent

Helpful Resources List of action verbs: http://broad.msu.edu/mba/careers/students/helpresources/preparation Your functional portfolio with keywords (and sample resumes) and other functional-specific resources: http://broad.msu.edu/mba/careers/students/helpresources/focus MS Office templates: http://office.microsoft.com/en-us/templates/FX100595491033.aspx?pid=CL100632981033 Resume Writing Worksheet: http://www.mba.msu.edu/newsletter/restutorial/resumetutorialexercise.doc Access to Simplicity https://mba-msu-csm.symplicity.com/students/index.php will give you resources in Wetfeet, Vault, and a Resume Builder template.