Videoconferencing update A. Flavell, Glasgow Univ. For HEPSYSMAN meeting December 2003

Overview Technologies H.323/IP, vic/rat, unicast/multicast; H.320/ISDN; Point-to-point, multipoint; data sharing (several) Services JVCS services bundle (studio-class upwards) JVCS ad hoc H.323 (in preparation) ESnet (DCS, ECS) services bundle (USA AUP) VRVS services bundle Access Grid (AG) GDS Global dial(l)ing Scheme Kit and client software

Technologies: protocols H.323: industry standard for v.c. over IP, seeing increasing deployment, from low- end up to studio class. Vic/rat: early apps from Mbone, still being used and developed by VRVS, by AccessGrid, and others; unicast and multicast-capable. H.320/ISDN: the traditional v.c; is fading in our community. (Some kinds of user insist on ISDN for confidentiality...)

Technologies: contd. Clients can make point to point calls without additional kit; whereas: Multipoint calls require the use of an MCU (some higher-end clients can act as a mini MCU): MCUs are expensive, can be troublesome - not something you can buy and forget. With increasing emphasis on network security, an H323 gateway past the firewall may be needed. Data sharing offers a most valuable service for our community, but seems as yet under-used: there are several offerings: maybe it's perceived as too complicated and confusing...

Data Sharing Typically can share application window(s) or whole desktop. NetMeeting data sharing component - often offered as T.120 sharing in H.323 context. vnc cross-platform application sharing - used with VRVS Browser applet used with ESnet ECS service (MeetingPoint) (T.120 compatible?) MS Office collaboration v. broadcast.

Data sharing - Security Data sharing software represents a potential security exposure, for intruders to gain control over a PC. Take care to retain control: shut the feature down when not in use; avoid options which automatically grant control.

NetMeeting data sharing Supports Windows OSes, but: –Hardware codecs only support Windows anyway, so no big deal in that context –unix windows can be shared via eXceed etc. Offered in Zydacron and ViaVideo audio/video software, maybe others too N.m can be decoupled from the audio/video application and used independently (see why, shortly)

N.M data sharing (2) Netmeeting acts as client and server App sharing software installed on first use Viavideo and Zydacron negotiate fine in point-to-point H.323 audio/video MCUs usually do not support multipoint data sharing: so de- couple N.m, and connect a net of data sharing instead (no data MCU required). Can be fiddly. JVCS directory server.

vnc Selected by the VRVS for data sharing Cross-platform application-window sharing Separate client and server components Password access-control for security Tested in many other situations - not specific to H.323 conferences Seems to work well, once set up.

MS Office features Some management types are keen on MS Office presentation features 'Online meetings' turns out to be NetMeeting data sharing 'Presentation broadcasting' seems to be something different. I still haven't found out what network technique is behind it?

Data sharing - issues? Some users say data sharing is more important than video (phone conference + data sharing) But there are too many options. Do we need a recommendation? Would it make any difference if we had one?

Services: JVCS H.323/IP service offering in production: JVCS-IP. JVCS = JVCSS (ISDN) + JVCS-IP (H.323) Booking system is as before, but now includes H.323/IP-based stations. H.323 Kit was purchased centrally and deployed to sites. This is 2Mb/s studio-quality kit. Kit includes local gatekeepers. Users with own kit (hardware codec and Q/A testing are mandatory) may join via their campus v.c administration and gatekeeper.

JVCS continued QA tests at 6month intervals. (Else as "guest".) Bookable service intended for studio- or room- sized, not personal systems. JVCS also offers a separate data-sharing service, using the data sharing component of Windows NetMeeting. Ad-hoc H.323 is coming, though the cards are a bit close to the chest as yet. rkshop_31/16-35_Bolam_Sess2a.pdf rkshop_31/16-35_Bolam_Sess2a.pdf

ESnet ESnet AUP requires USA participation in principle (some special cases e.g DESY) Traditional offering: DCS bookable H.320/ISDN conferences. Also voice-only conferences. Still using a transitional arrangement, whereby each H.323 user books a GUEST slot, and uses the ESnet ISDN gateway to call it from H.323. New offerings under the "ECS" banner, see next

ESnet ECS Ad-hoc H.323-only conferences: NOW. Currently approves only hardware-based codecs. Audio conferences: NOW Data sharing: NOW – it works (via proprietary browser applet, but claims to be T.120 compatible – details unclear) Integrated bookable H320/ISDN + H.323/IP sessions to replace DCS: later than planned, but due to 'go live' early in Users of ECS services must in general register for use beforehand. Unregistered users cannot simply walk up and get service.

ESnet user experience Our CDF users have used DCS successfully via H.323 gateway for a long time. They are also early adopters of the ECS ad-hoc H.323 facility and use it frequently. This with our Zydacron, or with ViaVideo (software version 2.2, or 5). Also gets used from laptop on wireless LAN The ad hoc MCU does NOT have rate matching, and requires G k for audio (awkward for 128k home cable access).

VRVS VRVS enhanced and expanded: VRVS3.0 Users must now register and assign a password Several dedicated communities. Users outside those communities register in Universe Service offerings as before: browser-based control panel, vic/rat, H.323 etc., chat window, data sharing via VNC. Browser compatibility improved. ViaVideo users can use software version 5 (does not support NT4) or 2.2, NOT 3.0

VRVS user experience Experience with the new VRVS version is good. Chief problems with VRVS are casual users with random PC hardware. Every PC seems to come with a different audio card, webcam, different drivers, bringing new bugs and glitches, plus casual users forget their setups and start from 'square one' each time. Regular users get better results.

AccessGrid An ambitious multi-site continuous-presence studio-quality offering. Based on IP multicast (this still causes some problems at the edges.) I'm showing Glasgow just as an example... Glasgow eScience accessgrid node in our building, V.good results, but needs an operator. Somewhat incompatible with other technologies.

AccessGrid (2) Central video studio also setup for AG Excellent for large-scale multi-site events Our users want less-formal self service day to day working contacts which don't involve planning, booking, going to a special room, needing an operator...

H.323 GDS: Global Dialling Scheme A world-wide dialling scheme for H.323 analogous to international telephone dialling, see 0 or 0http:// JVCS-IP participates in the scheme and uses it Example : 00 = international prefix, 44=GB/UK, is JVCS->Glasgow Univ., and is our Zydacron (while registered to the campus GK) ESnet can access this scheme also.

H.323 configuration Tip Because of using several gatekeepers with different E.164 registrations, it's a damned nuisance to reconfigure via the client GUI every time we need to change. Take copies of the configuration file for each config, and write a script (batch file etc.) to plug the right one in and fire up the client software. The file is typically called "Config.val" in the same Program Files folder as the application, e.g Polycom\Viavideo, Zydacron\OnWAN... Create entries on your Start menu to fire-up the script accordingly.

Kit purchase & software ViaVideo have new software, version 5: anyone still on NT4 would use 2.2. Version 3 causes problems with VRVS and with ESnet ad-hoc H.323 (i.e RadVision MCU). Majority of participants in ESnet H.323 saturation test (USA) were seen to be using ViaVideo. ViaVideo-II hardware released in USA Zydacrons still in productive use, but we don't recommend purchase now. Software works well with Win2K. Their Version 4 software did not work for me (no time to find out why).

Kit purchase (2) If just VRVS is required, then anything which supports vic/rat will do (webcam etc) but beware of kooky audio. *Full duplex driver* (ALSA) For H.323, find out whether software codecs (e.g NetMeeting or GnomeMeeting) are acceptable to your MCU provider, or not. (Usually "not"). It's looking as if GnomeMeeting might be accepted by ESnet ad-hoc later, but for now only hardware codecs are approved (e.g viavideo). Hardware codecs generally support only Windows OSes.

Kit purchase (3) ESnet have evaluated new VCON Vigo package launched in USA, and were well impressed. USB-connected; allows external video input; also delivers a software codec (cannot be purchased separately) for travel use etc. US$699. When available here seems well worth a look.

Kit purchase (4) Another site reports procurement of group-sized kit with H.320/ISDN and H.323/IP: Tandberg was considered too pricey Sony Contact 1600/IP looked attractive: too many incompatibilities in practice - was sent back Polycom Viewstation 128SP - not expandable -ditto- H Quadbri ("Viewstation 512") They chose the last. User interface disliked (animated like a toy? as seen also in viavideo), but otherwise does the job.

Conclusions Desktop videoconferencing is working for the community: several groups say we couldn't have survived without. There are some glitches, complexity, and duplication of service offerings, but not of our making. For studio work we still look to our central campus service etc. Some other groups have own kit. AG good for big jamborees, less so for everyday I still feel that data-sharing is under-used, maybe because of the different service offerings and user perception of complexity, but I'd recommend promoting its use.

The End