By: Brandt Marine, Brandon Sohl, Andrew Doyle

Outline  Problem Statement and Factors  Background on Wikis  Types of Wikis  Wikis vs.  Recommendation

Problem Statement and Factors  The goal of this research was to evaluate if businesses can benefit from implementing wikis into their workplace.  Factors Productivity Efficiency

Background on Wikis  Software Central location  Ward Cunningham, 1995 Portland Pattern Repository  Wikipedia Access

Geek Squad  Robert Stephens, founder of Geek Squad  Bought by Best Buy  Geek Squad wiki Distribute ideas throughout organization Use other forms of communication like video games and blogs

Wikis in Business  Nokia (13,600 using wiki) Update schedules Monitor project status Exchange ideas  Connects departments  Yahoo, Kodak, Disney

Types of Wikis  Personal Wiki Also known as a “Meeki” Many people can see One person can change contents

Types of Wikis Private WikiGated Access Wiki  Bigger Business  Select list of users  Password needed to access  Individual knowledge to a central location  Customer relations and direct access to employees  Small Business  Select list of users  Password needed to access  Individual knowledge to a central location  Connection of business to business sources

Types of Wikis  Public Wiki with Open Access Similar to Wikipedia No control of changes in information Hard to keep information legitimate Used for public opinion

Wiki Example  Wiki Spaces 

Wiki vs.  Advantages of wiki Cut down on s sent in a day Collaborate ideas in central location  Advantage of Open Source Private conversations

Wikis Vs Source:

Examples of Wikis  Luis Suarez, executive of IBM Reduced from 175 s/week to 35 s/week Average of 5 minutes per saved 700 minutes per week

Business Types and Wikis  Company Intranet  Corporate Documentation  Organize and Display: Meeting Notes Project Agendas Calendars  Cost Efficiency

Business Types and Wikis  Formatting  Maintenance  Not a good conversational tool

Conclusion  Background on Wikis  Types of Wikis  Wikis vs.

Recommendation  Wikis over for collaboration  Factors Efficiency Productivity  Private Wiki or Gated Access Wiki

Recommendation Consider a wiki:Do not consider a wiki: The company is looking to establish a company intranetThe company needs to use complex file formats The company is looking to publish a range of corporate documents in a universal location The company does not have a staff member to organize and format the wiki The company is looking to manage meeting notes, project agendas, and calendars The company is looking for a debate of opinions The company is looking a cheap project management tool accessible through your web browser The company is looking a central location for large teams to put documents

Sources  Carlin, Dan. (2007). Corporate wikis go viral. Business Week, Retrieved November 18, 2010, from  Goodnoe, Ezra. (2005). How to use wikis for business. Information Week, Retrieved November 18, 2010, from cio/showArticle.jhtml?articleID= &pgno=1&queryText=&isPrev  Lynch, C. (2008, December). Seven Keys to Choosing and Managing a Corporate Wiki. CIO. Retrieved November 18, 2010, from  Mell, J. (2008, March 18). Wikis as alternatives to – find the ROI.. Retrieved November 18, 2010, from  Schneider, Ivan. (2007). What's a wiki? part ii. Information Week, Retrieved November 18, 2010, from a%20wiki%20part%20II  Williams, A. (2008, March 26). Wiki collaboration leads to happiness. Wikinomics. Retrieved November 18, 2010, from leads-to-happiness/