0 © 2008 MoneyGram. Proprietary and Confidential. MoneyGram’s Business Intelligence Implementation for Oracle Applications TCF OAUG May 15, 2008 Pat Redding Kathy Follese MoneyGram International, Inc.

1 © 2008 MoneyGram. Proprietary and Confidential. MoneyGram International, Inc. Leading global payment services company 2 nd largest global money transfer company Over 150,000 global money transfer agent locations Over 2000 employees worldwide NYSE company: “MGI”

2 © 2008 MoneyGram. Proprietary and Confidential. Background MoneyGram’s current environment consists of a number of legacy operational systems Decided to implement Oracle EBS in 2004 to streamline operational systems Oracle GL/AP went live in Jan ’07 BI/DW for GL/AP went live in Dec ‘07 Currently in progress –AR/Settlement –Agent Data Hub –BI/DW

3 © 2008 MoneyGram. Proprietary and Confidential. More Background Many data sources, many projects Each project with its own reporting solution Many reporting /analysis tools: –Discoverer –Native queries –Actuate –Excel/Access –Hyperion/Essbase Inconsistent information –Lack of standard definitions and reporting processes Lack of BI maturity –Reporting and spreadsheets

4 © 2008 MoneyGram. Proprietary and Confidential. Challenges for BI/DW Immediate need for GL/AP Near Real Time Reporting (NRT) to keep operational reporting to a minimum Transaction volume – ½ million money transfers => 2 ½ million trx/day (AR/Settlement) Short time to implement Minimally invasive for Oracle apps Flexible architecture to expand beyond Oracle applications Minimize introducing new technology –Informatica, Cognos Proven/Mature BI solution for Oracle Apps

5 © 2008 MoneyGram. Proprietary and Confidential. Decisions Made Jaros – packaged data warehouse solution for Oracle Applications –Uses Informatica –Pre-built Operational Data Store for EBS –Pre-built Data Marts for EBS Cognos – BI toolsuite

6 © 2008 MoneyGram. Proprietary and Confidential. The Big Picture

7 © 2008 MoneyGram. Proprietary and Confidential. Implementation Plan Gather General Ledger and Accounts Payable Requirements Prototype General Ledger and Accounts Payable Reporting Requirements Finalize General Ledger and Accounts Payable Reports and Queries General Ledger and Accounts Payable Report and Query Training Sept ’07 – Dec ’07 (3 ½ months) Development Timeline General Ledger and Accounts Payable

8 © 2008 MoneyGram. Proprietary and Confidential. Implementation Plan Gather Accounts Receivable And Custom Financial Settlement Transaction Reporting Requirements Prototype Accounts Receivable And Custom Financial Settlement Transaction ODS / Data Mart And Reports Finalize Custom Financial Settlement Transaction ODS / Data Mart Accounts Receivable And Custom Financial Settlement Transaction Report and Query Training Sept ’07 – Ongoing Development Timeline Accounts Receivable and Custom Settlement Transactions

9 © 2008 MoneyGram. Proprietary and Confidential. Jaros Architecture: ODS Country Codes Order Types Order Lines Reference/Lookup Tables Item Oracle Applications Operational Data Store Customer Detail TablesMaster Tables Operational Data Dimensionalized Near Real Time Extraction Light Transformation Loading AP – 1 hour Rest Nightly OM – 2 Hrs Order Headers Operating Unit Sales Rep Lookups Functional Groups

10 © 2008 MoneyGram. Proprietary and Confidential. Jaros Architecture: Data Mart Contains Fact tables and Dimension tables. Many ODS detail tables make one fact table. Dimension tables are sourced from Master tables in ODS. Reference tables are used in this schema for lookups such as terms and country codes. Fact Exclusively Star Schema Strategic Analysis Contains Low Level Detail (user friendly, structured data)

11 © 2008 MoneyGram. Proprietary and Confidential. Data Mart – Conformed Dimensions Orders Detail Fact Customer Product Date Operating Unit Sales Rep Set of Books Orders Detail Fact Orders Detail Fact Order Details

12 © 2008 MoneyGram. Proprietary and Confidential. AP Example ODSData Marts AP Details Payments Invoices Payment Schedules Distributions AP Sub-Ledger Checks AP Payment Analysis Payment Days (Snapshots) Average Purchases-per-day (future) Past – Present – Projected (future) Trends AP Invoice Analysis Invoice Price Variance (IPV) (future) Vendor Balance

13 © 2008 MoneyGram. Proprietary and Confidential. Where we were? Oracle Standard Reporting Difficult to format data Difficult to retrieve data with our specifications for reporting Difficult to perform analysis on data

14 © 2008 MoneyGram. Proprietary and Confidential. Requirements for Business Intelligence/Data Warehouse Accurate and Reliable Data from Oracle Retrieve data per Reporting Request –Required fields needed on one report Easily Format data in Excel, PDF Professional style of report Ad hoc query ability Near Real Time

15 © 2008 MoneyGram. Proprietary and Confidential. Cognos/Data Warehouse Oracle information sent to data warehouse (restructured and reindexed for reporting) Option of Near Real Time Data with ODS Data marts are nightly Ease of capture all required fields Ease of creating Excel or PDF formats

16 © 2008 MoneyGram. Proprietary and Confidential. Cognos Query Studio Training is needed for end user Fields need to be under respective directory (Cognos namespace) for build Easy to build a query on particular fields Sort, Format, Group, UnGroup Queries

17 © 2008 MoneyGram. Proprietary and Confidential. Cognos Report Studio Training needed to build reports Standard Report can be created Fewer, more flexible reports Ease of running reports Ease of converting to Excel

18 © 2008 MoneyGram. Proprietary and Confidential. A Sample of Benefits Cognos reports allows analysis of AP information giving management ability to see opportunity in analyzing contractual obligations –Identified shipping costs going to South American Corridor Ease of On Demand reports for management and auditors. –Easily update date ranges –Easily update Supplier Names Savings of time and increase efficiencies to the business

19 © 2008 MoneyGram. Proprietary and Confidential. Conclusion Moneygram goal is ease of business reporting Gives management opportunity to quickly review information for decision making purposes Continue moving Oracle GL/AP and AR to Cognos reporting and querying FUTURE Exploiting BI capabilities of Cognos –Dashboards –KPI’s –Event Manager/Alerts –Blackberry capabilities