Microsoft ® Official Course Module 13 Troubleshooting and Recovering Windows 8

Module Overview Backing Up and Restoring Files in Windows 8 Recovery Options in Windows 8

Lesson 1: Backing Up and Restoring Files in Windows 8 The Need for Data Backup File History and Recovery Tools Demonstration: How to Prepare for File Recovery

The Need for Data Backup Protect against accidental deletion Provide recovery from virus infection Provide for multiple versions of files and folders Help ensure data availability Protect against total computer data loss

File History and Recovery Tools Windows 8 provides two file recovery tools: File History Windows 7 File Recovery

Demonstration: How to Prepare for File Recovery In this demonstration, you will see how to prepare your Windows 8 computer to enable file recovery

Lesson 2: Recovery Options in Windows 8 The Windows 8 Startup Process Windows Startup and Recovery Options Windows System Restore What Is the Windows 8 BCD Store? Understanding the BCD Configuration Settings Advanced Boot Options Tools Available in Windows RE Demonstration: How to Resolve Startup-Related Problems

The Windows 8 Startup Process The Windows 8 startup process: 1. BIOS performs a POST, and loads the MBR 2. MBR loads the Windows Boot Manager 3. Boot Manager loads BCD 4. BCD loads Winload.exe 5. Winload.exe initializes the Windows 8 kernel 6. Drivers and services load 7. User logs on to computer

Windows Startup and Recovery Options Windows 8 provides a number of startup recovery tools: Windows RE Automatic failover to Windows Startup Recovery Advanced Boot Options

Windows System Restore You can use System Restore to: System Restore takes snapshots of your computer system, and then saves them as restore points Roll back the entire computer’s configuration Perform driver rollback Protect against accidental program deletion

What Is the Windows 8 BCD Store? The BCD store is an extensible database of objects and elements that can include information about: The hibernation image Windows 8 startup options Alternate startup options for operating systems The BCD is stored as a registry hive. For BIOS-based systems, the BCD registry file is located in the active partition\Boot directory.

Understanding the BCD Configuration Settings You can use the following tools to modify the BCD: Startup and recovery Msconfig.exe BCDEdit.exe BootRec.exe Use the BCDEdit command-line tool to make changes to the BCD, such as removing entries from the list of displayed operating systems

Advanced Boot Options Advanced Boot Options contains the following options: Repair your computer Safe mode Safe mode with networking Safe mode with command prompt Enable log booting Enable low resolution video (640 X 480) Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows normally Windows 8 provides Advanced Boot Options that you can use to start the operating system in an advanced troubleshooting mode

Tools Available in Windows RE Refresh your PC Reset your PC System Restore System Image Recovery Automatic Repair Command Prompt Windows RE provides access to six recovery tools:

Demonstration: How to Resolve Startup-Related Problems In this demonstration, you will see how to: Access Windows RE to perform startup repair options Enable access to the Advanced Boot Options menu

Lab: Recovering Windows 8 Exercise 1: Exploring Windows 8 Recovery Options Exercise 2: Introducing a simulated problem Exercise 3: Resolving the problem Logon Information Virtual Machines20687B-LON-DC B-LON-CL1 User NameAdatum\Administrator PasswordPa$$w0rd Estimated Time: minutes

Lab Scenario You must recover the Windows 8 computer of one of the employees in A. Datum. To do this you will first examine the recovery options available in Windows 8. You then will attempt to resolve a startup issue, and you will document the solution used to resolve the issue.

Lab Review In the lab, what was the problem? How did you resolve the problem? What other approach could you have taken?

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