Environmental Management System: Corrective and Preventive Action August 2005

ISO 14001: > ISO 14001: Scope of the EMS: “those envi aspects that the organization identifies as those it can control and over which it can be expected to have an influence” => envi aspects of the supply chain 02.EMS audit => Internal audit

ISO 14001: > ISO 14001: Nonconformity -no definition in the 1996 version -nonconformity defined in the 2004 version 04.Legal and other requirements -new requirement: an organization must now determine how its legal requirements apply to its aspects

ISO 14001: > ISO 14001: Objectives, targets and programmes -new requirement: the objectives and targets shall be measurable 06.Communication -additional requirement: the organization shall decide and document a decision on external communication

ISO 14001: > ISO 14001: Documentation -new requirement: the organization shall specify documents 08.Evaluation of compliance -new requirement: the organization shall evaluate and record its compliance with legal and other requirements

ISO 14001: > ISO 14001: Internal audit -use of a contractor or another member of the staff trained in EMS 10.Management review -inputs: results of internal audits, evaluations of compliance, communications from external parties, environmental performance of the organization,

ISO 14001: > ISO 14001:2004 (inputs cont’d) extent to which objectives and targets have been met, the status of CA and PA, follow-up actions from previous mgt reviews, changing circumstances and recommendations for improvement

ISO 14001: > ISO 14001:2004 -Mgt review outputs: decisions and actions related to possible changes to environmental policy, objectives, targets and other elements of the EMS, consistent with the commitment to continual improvement.

ISO 14001: > ISO 14001:2004 Nonconformity:Non-fulfillment of a requirement Previous definition (based on other ISO standards): non-fulfillment of a requirement of the management system Current definition: Previous definition plus non- fulfillment of performance requirements such as objectives, targets or legal permits

Definitions Corrective action: Action to eliminate the cause of a detected nonconformity Preventive action: Action to eliminate the cause of a potential nonconformity

Requirements related to CA/PA The procedure must define requirements for a.Identifying and correcting NCs and mitigating their envi impact; b.Investigating NCs, determining their causes and taking actions to avoid recurrence; c.Evaluating the need for action to prevent NCs and taking action to avoid their occurrence;

Requirements related to CA/PA d.Recording results of CA and PA e.Reviewing the “impactiveness” of CA and PA.

Requirements related to CA/PA NCAR Form -Description of the Non-conformance (activity description, issued to auditee/DC/PL, date, issued by the IEAT Leader, description/illustration of the NCAR: major, minor, obs) -Nature of request and answer date (root cause, immediate action, CA, PA) -Closure of the NCAR (signatures of the auditee, IEAT Leader, and EMR

Requirements related to CA/PA Surveillance audit recommendation: Addition of “immediate action” to Part II of the NCAR (i.e., nature of the request)

Thank you for your attention. Have a good day!