Managing Staff in Small Business- Lesson One BUSINESS MANAGEMENT Managing Staff in Small Business- Lesson One

MANAGING STAFF IN SMALL BUSINESS – AREA OF STUDY 3 RECRUITMENT, SELECTION, EMPLOYMENT ARRANGEMENTS, LEGAL REQUIREMENTS FOR EMPLOYING STAFF

Outline Employing staff Employment cycle Human resource management Planning for staff Methods of Recruitment

Textbook You will need the CD from Business Management Unit 1 & 2 by Allister Rouse et al Optional Study B on the CD

EMPLOYING STAFF AT SOME STAGE A SMALL BUSINESS WILL NEED TO EMPLOY STAFF SUCCESS OR FAILURE DEPENDS ON QUALITY OF STAFF EMPLOYED COST INVOLVED WITH RECRUITING NEW STAFF LOSING STAFF CAN ALSO HAVE A COST TO THE BUSINESS

THE EMPLOYMENT CYCLE Using the CD find the definition for the employment cycle Using your own words write a definition for the employment cycle Fill out in the document Employment Cycle which can be found in the link below: Employment Cycle.docx

Email the document to me at the end of the lesson at: pkelleher@ubermagna.com.au

EMPLOYMENT CYCLE - PHASES 1) THE ESTABLISHING PHASE 2) THE MAINTAINING PHASE 3) THE TERMINATING PHASE

voluntary and involuntary separation ESTABLISHING PHASE TERMINAIN G PHASE voluntary and involuntary separation ESTABLISHING PHASE Planning for staffing needs Recruitment Selection induction MAINTAINING PHASE Employment arrangements Training and development Recognition and reward Staff performance

Employment cycle List the four key areas related to the ‘establishment phase’ of the employment cycle Explain why the ‘maintenance’ phase of the employment cycle is so important for small business The ‘termination’ phase of the employment cycle can often be the most difficult for employers and employees. Why do you think this is the case?

HUMAN RESOURCE MANAGEMENT Using the CD find the definition for Human resource management Using your own words write a definition for Human resource management USUALLY THE SMALL BUSINESS OWNER AND MANAGER ARE THE SAME PERSON INCLUDING HUMAN RESOURCE MANAGEMENT

PLANNING FOR STAFFING NEEDS MOST IMPORTANT DECISION FOR SMALL BUSINESS IS RECRUITING RIGHT STAFF CLEAR UNDERSTANDING OF POSITION REQUIRMENTS PEOPLE/STAFF IMPORTANT

PLANNING FOR STAFFING NEEDS Using the CD find the definition for: Job Analysis Job Description Job Specification Using your own words write a definition for the above.

RECRUITING STAFF “the process of locating and encouraging potential applicants to apply for a specific position of employment.” INTERNAL EXTERNAL

INTERNAL EXTERNAL RECRUITMENT RECRUITMENT Advantages Creates promotion opportunities within business and helps develop career pathways for individual employees Creates a greater pool of potential applicants Promotion creates improved morale for individual employees New employees bring new or fresh ideas into the business Recruitment is less expensive New employees can be used as a catalyst to bring about change in the business May result in increased individual commitment by employees The applicant is already familiar with organisational culture and procedures An external applicant is more likely to have the required skills and can step straight into the position with little training

INTERNAL EXTERNAL RECRUITMENT RECRUITMENT Disadvantages Poor attitudes and work habits from the past may continue in the new position Recruitment costs may be higher due to external advertising There is likely to be a limited number of potential applicants May impact negatively on existing employees Outside employees may not fit the culture of the business The person may turn out to be unsuitable for the position

METHODS OF RECRUITMENT NOTICEBOARDS AND NEWSLETTERS ADVERTISING INTERNET EMPLOYMENT AGENCIES PROFESSIONAL ASSOCIATIONS NETWORKING PREVIOUS APPLICANTS WORK EXPERIENCE STUDENTS

JOB ADVERTISMENTS ACTIVITY 8.3 Using Seek or other online recruitment search engines find three job advertisement and answer the questions 1 – 3 If not completed before end of the lesson it needs to be completed for homework and email to me before next lesson.

ACTIVITY 8.3 Search the internet using Seek or other online recruitment search engines and collect three examples of job advertisements. Use these advertisements to complete the following tasks 1. Identify the job advertisements that, in your opinion, create a good impression of the business. Underline or highlight particular aspects of each advertisement that you feel create a good impression of the business.

ACTIVITY 8.3 2. Using the job advertisements you have collected, make a list of the information that should be included in a job advertisement 3. Write a short, informative piece for small business owners that addresses the following topics: Creating a good impression of your business through job advertisements. Essential information you should include in all job advertisements.

REMINDER Activity 8.3 needs to be completed and email to me at: pkelleher@ubermanga.com.au Save the file as a word document called “Activity 8.3” Next lesson – How staff are selected