Spring ITAC Quarterly 2015 Information Technology Advisory Committee

ITAC Agenda Today Introductions Sub Committees – Web Team Redesign – PIO Office Office 365 Updates EAD Rollout Updates Ricoh Rollout Updates IT Service Management Initiative SANS Securing the Human Video Software Classroom Requests for Summer / Fall

What is Patch Tuesdays? Every Tuesday Every Week Microsoft OS Updates Security Patches IT Process Updates Perform at Night NOTE: On Update Tuesday, when you turn-off your machine at the end of the day the updates will perform.

Introductions Sub Committees – Web Redesign – PIO Office

Vetting Step 1 WHO Verify The REAL Sender! Look at the address “From:” Can you VERIFY the Sender? Some “From:” Senders Info is Deceiving Step 2 WHAT Are they Asking you to do something? What is being Asked? You are never instructed to “Give Away” You are NEVER asked to “Give Away” something Step 3 WHY Why do you need to do this? Nothing is “URGENT!” in at work. Step 4 ASK Confused - ASK ITASK IT & DELETE

Project Updates Office 365 EAD Rollout Ricoh Rollout

Securing the Human Social Engineering Bad Actor is targeting you Shoulder Surfing Cold Calls Internet Research PII In Person Spear Phishing is targeting Sale s Reset your Password PII Leads to Social Engineering

Service Management Defining Division Needs that are Ongoing Determining the Roles IT Performs Documentation of Service Operational Level Agreement

Wi-Fi Performance Update SIEMENS Project Network Backbone SCCD District Wide Enterprise Active Directory - Updates