iDCS 500 The Evolution Continues

What is the iDCS 500? The next generation of the DCS Family –Bigger--unique networking possibilities –Versatile--new hardware and software –Advanced--computer telephony, IP enabled –Feature-Rich--too many to mention...

What will we be covering? System Benefits Position within and outside Samsung New Technology New Features Certification

Why has the iDCS 500 Been Created? Internal Influences –We wanted to offer users and dealers a system that they won’t outgrow –We wanted to create a system that would support our existing hardware and allow growth into the IP arena

Why has the iDCS 500 Been Created? External Influences –DCS has only one T1 and does not support ESF or PRI –Market demands for a reliable networked key systems –The necessity of supporting new IP technology

Where does 500 Fit in Samsung? Our positioning is from stations –488 Ports with up to 360 stations; 352 Trunks using PRI, or 208 analog Trunks You can network up to 4 iDCS 500 systems together

What are the major benefits of the iDCS 500? Builds on reliable DCS platform - offers features and technology new to Samsung Adds new scalability for users—boards and telephones from DCS work in 500 including the iDCS 14 Button AOM Creates a unique price structure with three versions of the system

What hasn’t changed? PSU 60 Trunk Cards from DCS Cadence and SVMi-8 Cards that won’t migrate –T1, V dial, TrunkA-A1, SIM

New Hardware Built-in modem (Optional) –Remote programming and maintenance Smart media card –Stores system software & customer database iDCS LAN –Ethernet connection to data network

New Hardware E-911 Card –Supports up to 4 CAMA trunks to pass on calling info to 911 center TEPRI –A Combination T1 ESF and PRI IDCS ITM3 8 channel VoIP interface card –Voice over the Internet

New Software M—basic software, T1/PRI/BRI, LAN, VoIP L—multi-cabinet software, enhanced features LE—networking multiple iDCS 500s LH hotel/motel--Bi directional PMS interface (early second quarter)

New Options PRI VoIP LAN Interface Networking Computer Telephony

PRI 3 PRI per cabinet iDCS 500 only requires 1 slot for T1 because it allows 32 timeslots per slot Supports 5ESS and NI2 protocols, so users can see both name and number

PRI Users can choose name or number to display first Outbound Caller ID E-911support gives DID when dialing 911

VOIP ITM3 card supports up to 8 voice calls over IP Network Add 8 more calls with daughter board

LAN Interface The iDCS LAN card provides 10/100 base Ethernet connection to data network High-speed PC programming across network Software uploads to the SmartMedia card via PCMMC

Networking LE Version only Create a unified system of up to 4 iDCS 500s Connection is via a proprietary PRI, based on Q-SIG specifications

Networking Call Completion, Busy Station Call Completion, No Response Call Forward Busy Call Forward No Response Call Forward Unconditional Call Intrusion Camp On Call Transfer Transfer Retrieve Transfer Recall DND with Pass Through DND Caller ID Centralized Attendant Intercom Calling Centralized Voice Mail

Computer Telephony Smart Operator provides PC-based attendant console All L systems have Smart Operator software as standard 911 alerting feature with the Smart Operator

Computer Telephony Smart Centre provides ACD-type reporting to a reader board Provides printed reports of current and historical data

Computer Telephony We support TAPI 2.1 TSP as system link. We no longer will support the CTM (Computer telephony module) TAPI 1. Live System Programming

Computer Telephony Live remote programming with a modem, or over the Internet with the LAN card Live system software upgrade via LAN, (Does require a restart to initialize the new software).

New Features Account Code KeyCaller ID Review List (no answer list option L) Call Activity DisplayCall Forwarding External Chain ForwardCaller Emergency Service ID E911 Call Hold ExclusiveCall Pickup Conference (expanded)Daylight Savings Time DID MOH Distinctive Ringing (L only)UCD Ring Modes Walking Class of Service Directory Names Off-hook Voice Announce Station Pair (cordless apps)Station Hunt Groups Tenant Service (splitting) Least-cost routing SMDR Hot Line -Timer programmable In-Group/Out of Group Operator Group Virtual Single Line Phone Each DID table entry has an MOH source definition

Certification Class/ Test Basic Certification Advanced Certification Access to Tech Support Purchase Equipment Transition Test (DCS 400si Certified Only) M Version Permanent L Version 6 Months Yes Basic TestM Version 6 Months NoYes 6 Months Yes 6 Months Basic CourseM Version Permanent NoYes Advanced TestM Version 6 Months L Version 6 Months Yes 6 Months Yes 6 Months Advanced CourseM Version Permanent L Version Permanent Yes Permanent Yes Permanent

Conclusion iDCS 500 is the next step in DCS Evolution New Technology New Hardware New Options Knew you’d love it!