© 2014 Office of Information Technology BYU Internet Sales Investigation Matt Wilkinson

© 2014 Office of Information Technology Background About 75 different types of internet sales activities About 15 having over 1,000 transactions annually None of those internet sites were checking for out of state sales tax requirements Some of those internet sites should be checking for out of state sales tax BYU is currently arranging with Washington state on file sales tax

© 2014 Office of Information Technology Motivation to Change The university’s priorities Increase sales Tax compliance The department’s priorities Tax compliance Increase sales

© 2014 Office of Information Technology Objectives Tax compliance (required) A common storefront for the high traffic/volume sites Bookstore Tickets Athletics Performing Arts BYU Music Print and Mail Alumni

© 2014 Office of Information Technology Implications Sales tax service provider Search engine optimization Inventory management Order fulfillment Shopping cart Meet the business needs of each department Retain some department branding REST-based APIs

© 2014 Office of Information Technology TaxCloud – Sales Tax Service Provider Calculate tax for any U.S. address (state, county, city, special jurisdiction…) Automatically file taxes with 24 states (and expanding each year) Free (the states pay them) Pre-integrated with 50+ ecommerce platforms Integrates easily with shopping carts; integration code provided for many Certified by the Streamlined Sales and Use Tax Governing Board

© 2014 Office of Information Technology

Storefront Prototype BYU “Mall” (created by BYU Creative Works using Magento)

© 2014 Office of Information Technology What’s Next in 2014? Vendor interviews Department buy-in, particularly Athletics Dependent on seamless integration with event seat selection software Determine if phased implementation is feasible Produce roadmap for implementation beginning 2015