CS 615 User Interface Design - Overview Lecture # 1 Gabriel Spitz

Lecture Objectives Instructor Course objectives Course outline Gabriel Spitz

Before we start Please send me an email to gspitz@akamai.com Include your personal information Your name (First name, last name) Student ID Email address that you could be reached before class for class cancelation information If you prefer add a phone number for text message Gabriel Spitz

Who Am I Gabriel Spitz BA, Psychology, NYU MSIE, SUNY Buffalo Sc.D, Behavioral Sciences, Technion, Israel Principal Human Factors @ Akamai, Inc UX Design, Customer Experience, Research, Previously, LiveData, Aptima, Wang, BBN, MITRE I am Human Factors Engineer & User Interface Designer (UX) Gabriel Spitz

Contact Information Email gspitz@akamai.com Phone 781-572-7695 Office hours By appointment If needed M W 7:45-8:15 pm in class Lectures’ Website http://cs615.blackgecko.com Gabriel Spitz

Frequently Used Names Human Factors Engineer Interface Designer Interaction Designer/Engineer Graphical Designer Usability Engineer Information Architect Technical Writer More… Gabriel Spitz

Course Objectives – Understand Understand what is a good UI Goals and criteria of good UI Lear how to develop a usable and useful UI UI design process Become sensitized to poor UI UI Design issues Gabriel Spitz

Why Take This Course? Software is everywhere More individuals use software to do their work Individuals use software for longer and longer portions of their day User Interface therefore impacts individuals: Mood Productivity Safety Gabriel Spitz

My Design Objectives – Beyond Usability Create a positive and rewarding user experience when using technology Design technology with users’ work activity in mind focus on designs that will enable individuals to be: Productive - Do the work they need to do and beyond Efficient – Do it in a way that will save them time and effort Effective – Do it with minimal or no errors Safe – Do it with no harm Happy -  Gabriel Spitz

Task vs. Activity Centered Design User Task – Get a Boarding Pass for my flight User Activity – Get home fast and comfortably Is there an earlier flight Is there a better seat Check in luggage Get a Boarding Pass for my flight Gabriel Spitz

Course Requirements Two interface evaluation projects (30%) Device or software interface evaluation – End of Feb. 2011 Website interface evaluation – Beginning of March A Group project - interface design project –Mid May(40%) A short midterm (20%) Class attendance and participation (10%) Gabriel Spitz

Course Books Course book Recommended Web site Garett, J, J., 2003, The Elements of User Experience, User Centered Design for the Web, New Riders publication(Paperback) Norman, D.A., 1989, The Design Of Everyday Things. New York, NY, Doubleday 1989 Web site http://cs615.blackgecko.com Gabriel Spitz

Course Outline 1/2 Establishing Objectives Approaching the Design What is UI d why worry about it How we interact with products; Norman’s Action Model Goal of UI design & Key UI design principles Approaching the Design UI design Process (including HCD) Getting ready for design; Persona & Scenario Task Analysis Gabriel Spitz

Course outline 2/2 Designing Evaluation Understanding the Design Problem – Goals, Users and Environment Conceptual Design – Scenarios, and low fidelity design concepts User stories and Activity flow - understanding user’s activities and tasks Interaction design – stringing tasks together, closure and guiding the user Interface and dialog design – Wireframe design Visual Design – High level visual design principles; PARK Evaluation Evaluation- heuristic evaluation and user testing Gabriel Spitz