1 Health IT Coordinator’s Office Champion Meeting #1 – Kickoff & Intro to EHRs January 18, 2011 Connecting Patients to a Greater State of Health Call-in number Access code: #

2 Colleen Woods – New Jersey Health IT Coordinator Mike Squires – Champion Program Team Lindsay Faust – Champion Program Team

3 Overview of HIT Champion Program (20 minutes) First Theme Introduction: EHR Basics (20 minutes) Health IT in New Jersey (10 minutes)

4 NJ Health IT Champion Program PromoteReachAwareEducateEngageExcite

5 Objectives: 1.Educate all New Jerseyans about the benefits of maintaining and using Electronic Health Records (EHRs) and alleviate concerns about privacy and security. 2.Encourage all New Jersey consumers, professionals and organizations to adopt EHRs, PHRs, and HIT as these technologies become increasingly available. Objectives Audience After measurement revisit Information and Education Marketing Plan for improvements WHY WHO HOW WHAT WHEN MEASURE Channels Messages Timing Feedback Goals: Promote consistent and regular two-way communication with all stakeholders Reach each stakeholder group and ensure their questions and comments are received and addressed Increase awareness and educate the healthcare constituents and broader New Jersey population on the importance and benefits of the HIT strategy Engage and energize healthcare professionals, their healthcare colleagues, and state employees around the HIT initiative PromoteReachAwareEducateEngageEnergize

6 HIT Champions represent nine stakeholder categories identified in the Communications Plan: 1.Healthcare Professionals (e.g. Physicians, Nurses, MSNJ, NJAFP) 2.Hospitals (e.g. Employees, CIOs, VP of Marketing, NJHA) 3.Consumers (e.g. New Jerseyans, New Jersey Citizen Action, SPAN) 4.Employers (e.g. Large Employers, Local Chambers of Commerce, NJBIA) 5.Health Information Organizations (HIOs) 6.Payers (e.g. Health Insurance Companies) 7.Life Sciences Business Partners (e.g. Pharmaceutical Companies, BioNJ) 8.Federal & State Agencies (e.g. ONC, CMS, NJ HITEC, NJ Medicaid) 9.Other Stakeholders (e.g. Additional associations/societies and influencers) PromoteReachAwareEducateEngageEnergize NOTE: The nine stakeholder categories include medical societies, trade organizations/associations, and advocacy organizations within each grouping. A more comprehensive list can be found in the appendix within the Communications Plan document. This is for overview purposes only.

7 Participate Join conference calls Join webinars Educate and Energize Promote and encourage webinar participation (i.e. post information on your website, send an /include in existing communications) Distribute informational “HIT KIT” materials (i.e. post information on your website, send an /include in existing communications) Give Feedback Provide upcoming events or other communication channels within your organization that we can leverage (complete the survey!) Offer suggestions for making this program more beneficial (complete the survey!) PromoteReachAwareEducateEngageEnergize

8 Bimonthly Theme* Reoccurring Bimonthly Activities Theme 1: Kickoff & Introduction to EHRs Theme 2: EHR Adoption Theme 3: Exchange & HIOs Theme 4: Privacy & Security Theme 5: Health IT Stories Theme 6: Care Coordination Note: Themes subject to change based on program stakeholder needs 1.Join HIT Champion Meeting 2.Promote public webinars (monthly) for all stakeholders 3.Distribute HIT KIT Materials 4.Provide Feedback Survey Stakeholder participation Engage Educate Awareness PromoteReachAwareEducateEngageEnergize

9 Get to know our website: Join and promote our monthly public webinars Introduction to EHRs: Wednesday, February 15, 12:00 Noon EST Keynote: Dr. David Blumenthal, National Coordinator for Health IT, with NJ Physician Panelists hosted by NJ Health IT Coordinator Colleen Woods Package and disseminate HIT KIT materials (found on our website) 1. ONC / Federal Health IT Program Resources HealthIT.gov - Federal consumer and physician website HealthIT.gov 4 Informational brochures 2. NJ Health IT Program Resources New Jersey Health IT Program Website NJ-HITEC - New Jersey's Regional Extension Center for physicians NJ-HITEC Program Information Sheet New Jersey Health IT Basics 3. Theme 1 Resources: Introduction to EHRs Archived Webcast, Kickoff Slides Theme 1 Slides 4. Health IT Videos A Check Up on Health Care IT by award-winning cartoonist Ed Stein The Future of Health Care: Electronic Health Records Produced by Office of National Coordinator (ONC) for Health IT The Future of Health Care: Electronic Health Records Produced by Office of National Coordinator (ONC) for Health IT The Meaningful Yoose Rap PromoteReachAwareEducateEngageEnergize

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12 Health Information Technology for Economic and Clinical Health (HITECH) Act 2009: Encouraging Use, Protecting Privacy, Supporting Research Gives hospitals and doctors estimated $20 billion to support their installing and using EHRs. Hospitals and doctors must demonstrate they are using EHR systems to actually improve care in specific ways per strict guidelines established by Office of the National Coordinator (ONC) for Health Information Technology. ONC also promotes use of health IT in ways that improve care. Source:

13 Digital (computerized) versions of patients‘ paper charts with benefits of digitization. Real-time, patient-centered records “Whenever and wherever it is needed” Everything about a patient's health in one place Source: Contains information about a patient's medical history, diagnoses, medications, immunization dates, allergies, radiology images, and lab and test results

14 Access to evidence-based tools that helps providers make decisions about patient's care Automates and streamlines providers' workflow Provides single resource created, managed and consulted by authorized providers and staff across more than one health care organization. Authorized providers include: Current and past doctors, emergency facilities, school and workplace clinics, pharmacies, laboratories, and medical imaging facilities. Source:

15 Reduces patient and provider paperwork Places PHI accurately into the hands of people who need it Source: Helps physicians coordinate care and protect safety Reduces unnecessary tests and procedures. Provides patients with direct access to health records

16 My Type-1 Diabetes Could Be Managed More Effectively with EHRs Lilianne Wright is a mother of two from Tucson, AZ. After she survived a near- fatal diagnosis of Type-1 Diabetes in 2002, she found that one of the obstacles to managing her disease was an inaccessibility to her paper medical records. Today, her two children are benefiting from a new generation of medical tools: electronic health records (EHRs), technology she hopes her own providers will adopt. Read more about this story at: wrighthttp:// wright Source:

17 I Found Cancer in Patients Earlier Jennifer Brull, M.D., is a family physician in the rural town of Plainville, KS. Her EHR has allowed Dr. Brull to track quality measures to make sure that patients are getting the right screenings when they need it. “…we put a reminder in the EHR that automatically notifies me [if someone has not had the colon cancer screening test]. I am not perfect now, but I’m at about 81 percent, which is a lot better than 37 percent. “ Read more at: --Jennifer Brull, M.D. Source:

18 Same Federal health information privacy protections that apply to paper records also apply to EHRs Health Insurance Portability and Accountability Act of 1996 (HIPAA) U.S. Department of Health and Human Services established standards for protecting privacy and security of certain health information, whether it is stored on paper or electronically. Source:

19 HIPAA Privacy Rule and HIPAA Security Rule provide Federal protections for individually identifiable health information called “protected health information” (PHI). Source: Privacy Rule protects paper, electronic, and oral information. Security Rule applies only to information maintained in electronic form, sometimes referred to as e-PHI. This includes information in EHRs.

20 Two studies support HIT goal to improve quality of care 1.Texas: More advanced health IT led to fewer deaths and fewer problems with care Texas Hospitals Study found hospitals with advanced health IT produced better patient results than hospitals with less advanced health IT. 2.Cleveland: EHRs led to more recommended care Better Health Greater Cleveland: Facilities using EHRs: 51% of patients with diabetes received all recommended care vs. facilities using paper-only records—7%. Source:

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22 1.Helping Healthcare Providers Transition to EHRs 2.Establishing Health Information Organizations 3.Connecting through a Statewide/Nationwide Exchange

23 NJ-HITEC Providing all New Jerseyans with electronic health records is the core mission of the New Jersey Health IT Program. The New Jersey Health Information Technology Extension Center (NJ-HITEC), which was granted Federal funds to establish a statewide regional extension center, assists physician offices of ten physicians or less with the adoption and us of EHRs. NJ-HITEC:

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25 New Jersey Health Information Network (NJHIN) will exchange health information to authorized physicians and hospitals across HIOs and with state databases such as Immunization. The Network of networks within the state will also share information with authorized providers in other states across the country.

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27 What Patients Need to Know About EHRs -- Trifold Talking to Your Patients About EHRs Health IT: Advancing America’s Health Care Protecting Your Privacy and Security Note: All four documents are available at

New Jersey Health IT Program Overview

29 ActivityAction Requested by Champion 1. Join Champion Meetings  Join the next Champion Meeting on March 19 th at 11am EST 2. Promote Public Monthly Webinars  Join the upcoming webinar on February 15th at 12 Noon EST (invite to be sent shortly)  Promote and encourage webinar participation within your organization (i.e. post webinar details on your website, blast) 3. Distribute HIT KIT Materials  Visit our website ( and look for “Health IT Champion Program” information on our homepagewww.nj.gov/njhit  Package and disseminate the HIT KIT Materials found on our website within your organization 1.ONC/Federal Health IT Program Resources 2.NJ Health IT Program Resources 3.Theme Specific Materials 4.Health IT Videos 4. Provide Feedback  Complete the upcoming survey

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32 Health information technology (IT) is the use of computer hardware and software to privately and securely store, retrieve, and share patient health and medical information. Electronic health record (EHR) is a digital record of a patient’s health information (formerly kept in a paper format or “chart”) that can provide the patient’s health care team with comprehensive health information about the patient. More than just a computerized version of a paper medical chart, over time, it can allow a patient’s providers to share important information, across different health care settings, while maintaining EHR patient confidentiality in accordance with federal and state privacy and security requirements. The patient health information in an EHR includes allergies, radiology images, lab and test results, medical history, diagnoses, medications, and immunization dates. Today, a small but growing number of doctors and hospitals use EHRs—and more are converting to these systems every day. EHRs are growing in popularity in the health care industry, in part because they can be safer and easier to use than paper, and in part because the Federal government is giving doctors and hospitals incentives to use them to improve care. Electronic medical record (EMR) refers to a digital version of a patient’s health information that is only located in one hospital or physician practice. Health Information Exchange (HIE) is the movement of health information electronically across multiple organizations. Exchanging health information is important in order to make sure that a patient’s health care providers have access to the most up to date information about the patient so they can make more informed decisions about the patient’s care. HIE can improve the coordination of care for a person who is seeing multiple providers by enabling providers to share important health information. Health Information Organization (HIO) is an organization that oversees and governs the exchange of health-related information among organizations according to nationally recognized and state standards. Personal Health Record (PHR) is like an EHR, except a patient sets up and controls their information. The patient does not have to wait for their doctor to build an electronic system into his or her practice. Some health care or health insurance providers may already offer a PHR for patient use. A patient can also create a PHR through other software and online services. Much like the EHR, the PHR can be an electronic storage center for a patient’s most important health information, such as: emergency contacts, allergies, illnesses or conditions, medications, immunization dates, lab and test results. A PHR may also have its own "apps" – programs that are used on smartphones – that can help a patient monitor or improve their health by linking with other devices such as a web-enabled digital scale or pedometer. Ideally, a patient should be able to link their PHR with their doctor's EHR, making it a personal health care "hub," although most doctors may not be technologically ready for this quite yet. PHRs can be maintained in a variety of formats, such as a USB "memory stick" or on a password-protected Internet site.

33 Electronic Prescribing E-prescribing enables a doctor to enter a patient’s prescription into a computer database. The order for the medication is then sent over a network to the patient’s pharmacy, which can fill it immediately. Some larger hospitals already have e-prescribing. Many large drug store chains are getting ready to install systems or already have systems in place with this capability. E- prescribing requires that the doctor and pharmacy be linked electronically. Some doctors may not be able to do this today—but it is becoming increasingly common. HIPAA Privacy Rule, short for The Health Insurance Portability and Accountability Act of 1996 Privacy Rule, provides patients with health information privacy rights. These rights are important for every patient to know. Patients can exercise these rights, ask questions about them, and file a complaint if a patient thinks their rights are being denied or their health information isn't being protected. A patient’s health information rights include: Right to access your health information Right to an accounting of disclosures of your health information Right to correct or amend your health information Right to notice of privacy practices Right to file a complaint The HIPAA Privacy Rule gives every patient the right to inspect, review, and receive a copy of their health and billing records that are held by health plans and health care providers covered under HIPAA. The HIPAA Security Rule, short for The Health Insurance Portability and Accountability Act of 1996 Security Rule, details the steps a patient’s health care providers and others must take to keep a patient’s electronic protected health information secure.