“It is within the power of technology to deliver personalized experiences on a massive scale. Mass personalization has already fomented revolutions in health care, government, manufacturing, marketing, and dozens of other human endeavors, and it would be a strange quirk of the universe if somehow education were exempt from what seems to be a fundamental human dynamic,” (DeMillo, 2012).

What?Why?Where and How?

Virtual - adjective Created, simulated, or carried on by means of a computer or computer network. (Ex. virtual conversations in a chat room)

For every year of this report series online enrollments have increased at rates far in excess of those of overall higher education.  The number of additional students taking at least one online course grew as much this year as it did last year.  The number of students taking at least one online course increased by over 570,000 to a new total of 6.7 million percent  The proportion of all students taking at least one online course is at an all time high of 32.0 percent Changing Course: Ten Years of Tracking Online Education in the United States – Allen & Seaman (2013)

87% of current college students considered their institution’s technology offerings when selecting their college 92% of administrators say their #1 priority is: Attracting and retaining students *From the CDW G 21 st Century Classroom Report,

Adult Students Older Prefer self direction in learning Motivated Serve multiple roles Re-entering student Research on Adult Learners: Supporting the Needs of a Student Population that Is No Longer Nontraditional By: Jovita M. Ross-Gordon

ADVISOR/RECRUITER STUDENT BOOKMARK INFORMATION FOR PROGRAM INFO TO STUDENT BEFORE APPT. HAVE ADVISING SHEET READY SEND INSTRUCTIONS OR GIVE THEM URL FOR INSTRUCTION PAGE CHECK EQUIPMENT (INCLUDE HEADPHONES FOR FEED BACK IF NECESSARY) ASK FOR FEEDBACK FROM STUDENT (SURVEY, COMMENT, ETC.) MAKES VIRTUAL APPT. WITH ADVISOR RECEIVE FROM ADVISOR WITH INFORMATION FOR SESSION OR LINK TO INSTRUCTION PAGE INCLUDING EQUIPMENT SUGGESTIONS SEND ADVISOR TRANSCRIPT CHECK EQUIPMENT (INCLUDE HEADPHONES FOR FEED BACK IF NECESSARY) JOIN ADVISOR CALL OR SESSION

Skype Google Hangouts Big Blue Button

Product# of part.Recording Presentation Sharing Privacy Support Mobile/ios support Skype2 yes with 3 rd party software; Evaer; records to hd. yes, only with one voice calls Skype login yes/ios/android /blackberry/win dows phone/kindle Facebook2no Facebook login no/no ios Google HangoutUp to 10yes yes; desktop sharing and send files Google + user login not student yes/ios/android Big Blue ButtonUp to 80yes yes, desktop sharing student # loginAndroid; needs flash for ios Hello (Firefox)2no not sureyes Tango2no not sureyes

 Allen, I. Elaine, Ph.D. & Seaman, Jeff, Ph.D. (2013). Changing Course: Ten Years of Tracking Online Education in the United States. Retrieved from:  CDW G 21 st Century Classroom Report (2011). CDW Government. Retrieved from  Ross-Gordon, Jovita M “Adult Learners in the Classroom.” In “Meeting the Special Needs of Adult Students,” edited by Deborah Kilgore and Penny J. Rice, special issue, New Directions for Adult and Continuing Education 102: 43–52.