Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. World's Largest Classroom Cisco Networking Academy Frantisek Jakab, assoc. prof. GEO Regional Lead, SK&RCISU, Cisco Systems Technical university of Kosice-Slovakia

Cisco Confidential 2 © 2010 Cisco and/or its affiliates. All rights reserved. Education Trends and Challenges

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Global Pressures Are Changing the World of Learning and the Place of Learning in Our World

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 ‘I Cannot Imagine a Life Without…’ Source: BITKOM - Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V My Mobile Phone 97% The Internet 84% A Car 64% year old population My Mobile Phone 97% The Internet 84% My Current Partner 43%

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 ICT’s Impact on European Productivity Source: European Commission Digital Agenda, 2010 ICT sector responsible for 5% European GDP but responsible for 50% of overall productivity growth

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 43% of the unemployed and 71% of those who are economically inactive do not have computer skills” Eurostat 2009

Cisco Confidential 7 © 2010 Cisco and/or its affiliates. All rights reserved. Time Technology is (Finally) Ripe for Education Traditional classroom Online/ blended learning Quality of experience New Technologies Ubiquitous connectivity Mobility Collaboration Security Video Presence Automation Transformation

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 Online courses and assessments complement traditional classroom instruction Social networking supports collaborative learning environments Digital portfolios reflect range of student and faculty work Innovative technologies enable professors to teach in new ways

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 The Power of Informal Learning: Looking Beyond the Classroom Informal learning is everywhere Students only spend 14% of their time in school 60% is with parents, friends and in the community At work, employees learn 70% of their job from colleagues Every hour of formal training is matched to 4 hours of informal learning In school: Powerful peer effects for good and ill...

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 A Learners’ World A World of Free Content Need to discern, not just know Alternatives to school & teacher Living in a Social Network Drawn by the presence of their friends and peers, and the freedom offered by unmoderated, adult-free public spaces Technology is Pervasive Own several devices (cell phones, music players, etc) One third do not use a landline

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Meeting Learners’ Changing Needs Learning is an active, social process Motivation is critical to effective learning Learners bring different knowledge to a new learning challenge and follow different routes to the same learning outcome To be effective, knowledge should be discovered as an authentic, integrated whole What does a truly personalised learning environment look like? How do we harness data and technology to build it at scale?

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 New Challenges for School Leaders Collaborate with other schools, districts, regions, and countries Integrate new learning models with existing systems and processes Measure improved teacher effectiveness and student outcomes How Can We… Create safe learning environments Do more with less Share scarce resources Reach new learners and facilitate learning beyond the school Invest in people—leadership and teacher development

Cisco Confidential 13 © 2010 Cisco and/or its affiliates. All rights reserved. New Roles for Existing Players School Systems: Move to Education 3.0 and effectively manage innovation Higher Education: Play a full role – Extend reach and preserve quality Government: Become the regulator of The Learning Society

Cisco Confidential 14 © 2010 Cisco and/or its affiliates. All rights reserved. New Roles for New Players Social innovators: RSA Academy, YF Studio Schools, Pratham, Hole-in-the-Wall Businesses of all sizes Social investors: Major global foundations & philanthropists Informal learning providers and cultural institutions: NMOLP, Smithsonian, British Library

© 2010 Cisco Systems, Inc. All rights reserved. Cisco Public Presentation_ID Our Approach

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 Cisco: Creating Connected Learning Societies A new model of learning that builds on existing education systems to meet endless demand for lifelong learning, provides anywhere, anytime access to the best learning experiences available, engages learners for a lifetime, reaches into excluded communities and remote areas with public and private partners who provide new opportunities for innovation and investment

Live social and education network

Cisco Confidential 18 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Networking Academy demonstrates the power of cloud computing in education by utilizing the network to engage 1 million users each day in discovering the power of teaching and learning ICT skills

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 Cisco Networking Academy Worldwide 1 million students engaged in learning this year 4 million students touched by the program to date 10 thousand academies operating in 165 countries 1 million online assessments delivered monthly 100 million online assessments delivered to date 170 thousand Facebook fans and growing daily

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 1%7 7%70 17%169 2%23 7%70 5%44 19%190 7%72 17%168 17%166 % of Global Total Source: AME, jzinn_v2, Snapshot as of January 31, %  # of Students in thousands 1,000 % of Worldwide Total as of January 31, 2011  5% 19% 2% 7% 17% U.S. and Canada Europe Latin America Central and Eastern Europe Russia and CIS 7% Middle East Africa Greater China APAC 1% Japan 17% Students by Region (1,000,000 Students)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 CountriesStudents Cumulative Students Since Inception InstructorsAcademies Total % Female Total % Female Total Global (use throughout FY'11)1651,000,00021%3,750,00020,00017%10,000 AsiaPac***27246,00029%922,0003,64019%1,370 - APAC22178,00029%636,0002,63019%900 - Greater China567,00028%286,0001,00020%470 Emerging Markets115376,00023%1,264,0008,88019%3,970 - Africa4048,00028%142, %360 - Central and Eastern Europe1967,00015%248,0002,14016%1,040 - Latin America and the Caribbean26174,00022%636,0003,40017%1,240 - Middle East1965,00034%182,0001,68025%820 - Russia and CIS1120,00019%54, %490 European Market22179,00010%749,0004,89012%2,340 Japan16,00020%45, %90 United States and Canada4135,00014%1,093,0004,07020%2,280 Quick Reference for Countries based upon high report demand and Cisco's current area of focus Brazil125,17217%93, %291 China152,27730%182, %355 India121,99528%60, %201 Mexico145,36731%215,9661,00322%395 Russian Federation15,83118%20, %201 Saudi Arabia115,20540%33, %91 United States1119,92815%992,6393,59721%2,068

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 STUDENTS SINCE INCEPTION FY12 CountryPopulation Students since program inception Popul. Penetrat. Slovakia5,477,03820, % Estonia1,282,9634, % Kosovo1,825,6325, % Bulgaria7,093,63516, % Romania21,904,55146, % Czech Rep.10,190,21320, % Poland38,441,58868, % Hungary9,976,06216, %

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 Teaches Entry Level Networking Skills Designed to be globally consistent, locally relevant Blended Learning Model Public private partnership ecosystem approach Innovative tools for Teaching and Learning

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 Cisco Networking Academy: Innovations in Teaching and Learning Innovative Curricula and Assessments Online interactive curricula enhances the learning experience Online assessments provide immediate, interactive feedback on students’ strengths and weaknesses Entrepreneurial Skills Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills Gaming in Education The Cisco Aspire game utilizes realistic scenarios to help students prepare for diverse career opportunities in the 21st century Social Media as a Learning Tool By connecting with others using Facebook, Twitter, and Academy NetSpace, students continue learning outside of the classroom.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 Innovations in Teaching and Learning Entrepreneurial Skills Innovative Curricula and Assessments Online interactive curricula enhances the learning experience Online assessments provide immediate, interactive feedback on students’ strengths and weaknesses Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills Social Media as a Learning Tool By connecting with others using Facebook, Twitter, and Academy NetSpace, students continue learning outside of the classroom. Instructors connect around their areas of expertise using the New Communities. Gaming in Education The Cisco Aspire game utilizes realistic scenarios to help students prepare for diverse career opportunities in the 21st century © 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential 26 © 2010 Cisco and/or its affiliates. All rights reserved. Innovative Curricula Online content

Cisco Confidential 27 © 2010 Cisco and/or its affiliates. All rights reserved. Innovative Curricula Hands-on Labs  Virtual Tools

Cisco Confidential 28 © 2010 Cisco and/or its affiliates. All rights reserved. Innovative Curricula  Interactive Activities  Simulation

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29 PT Practice SBA Exam Experience Launch 1 Take Exam 2 Submit It 3 Automatically Scored 4 View Feedback 5

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 This is the reality!

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31 Packet Tracer Student Networking Knowledge and Skills CCNP IT Essentials: PC Hardware and Software IT Essentials CCNA Discovery CCNP Security CCNA Exploration Networking for Home and Small Businesses Working at a Small-to-Medium Business or ISP Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA Security ROUTE: Implementing IP Routing SWITCH: Implementing IP Switched Networks TSHOOT: Troubleshooting and Maintaining IP Networks Network Professional IT Technician Network Technician Network Associate Network Specialist Cisco Networking Academy Curricula Portfolio

Cisco Confidential 32 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Networking Academy Curricula Portfolio Alignment to Certifications CompTIA A+ CCNA CCENT CCNA CCNA Security CCNP Student Networking Knowledge and Skills IT Essentials CCNA Discovery CCNA Exploration Security CCNP

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33 Entrepreneurial Skills Innovative Curricula and Assessments Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills Social Media as a Learning Tool By connecting with others using Facebook, Twitter, and Academy NetSpace, students continue learning outside of the classroom. Instructors connect around their areas of expertise using the New Communities. Gaming in Education The Cisco Aspire game utilizes realistic scenarios to help students prepare for diverse career opportunities in the 21st century Innovations in Teaching and Learning

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34 Entrepreneurship Education Technology Skills Networking Security Wireless Basic computing Configuration 21st Century Skills Collaboration Community Communication Problem solving Initiative taking Entrepreneurial Skills Mindset Innovative thinking Personal and social responsibility Business management How You Learn How You Think What You Learn

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35 Passport21 to Entrepreneurship Exposes Students to Entrepreneurship Opportunities in Networking and Broadband Scenarios Optional Learning Materials to Supplement Networking Academy Curricula and Help Students Prepare for 21st Century Careers Teaches Critical Business and Financial Skills, Attitudes, and Behaviors to Help Students Succeed in the 21st Century Seven Case Studies Charging for Expertise Starting an Internet Café Making a Business Successful Taking the Initiative Enable an eBusiness Providing Outsource Services Building a Contracting Business Cisco Packet Tracer Simulation Activities

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36 Gaming in Education The Cisco Aspire game utilizes realistic scenarios to help students prepare for diverse career opportunities in the 21st century. By connecting with others using Facebook, Twitter, and Academy NetSpace, students continue learning outside of the classroom. Instructors connect around their areas of expertise using the New Communities. Innovative Curricula and Assessments Online interactive curricula enhances the learning experience Online assessments provide immediate, interactive feedback on students’ strengths and weaknesses Entrepreneurial Skills Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills Innovations in Teaching and Learning Social Media as a Learning Tool

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37 Cisco Aspire Simulation-Based Game for Experiential Learning Multiple levels, multiple paths Multiple contract choices Simulated time and economy Money management Problem injector Skills proficiency indicator Networking simulation BETA

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38 Cisco Aspire: Game Pedagogy SkillsGame Scenario Examples Decision MakingRefurbished vs. New Equipment Social ResponsibilityFire at Local Food Bank…Donate Money, Time, or Do Nothing Ethics Over shipment of Equipment…Return, Keep It, or Make a Deal with Supplier to Purchase at Lower Cost Financial Management Take Out Loans to Pay Bills, Buy Equipment Without Contract Profits: Spend, Give Raise, Donate to Local Business Incubator Customer Relations Angry Customers Calling Because Helper Tracked Mud over Customers Carpet

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39 Social Media as a Learning Tool By connecting with others using Facebook, Twitter, and Academy NetSpace, students continue learning outside of the classroom. Innovative Curricula and Assessments Online interactive curricula enhances the learning experience Online assessments provide immediate, interactive feedback on students’ strengths and weaknesses Entrepreneurial Skills Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills Gaming in Education The Cisco Aspire game utilizes realistic scenarios to help students prepare for diverse career opportunities in the 21st century Innovations in Teaching and Learning

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40 Instructor Communities

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41 Networking Academy on Facebook

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42 NetAcad Student Career Outcomes (Central & Eastern Europe) (Based upon 2,779 Exit Surveys from students who’ve completed CCNA 4 or higher) 52% attained a New Job 70% attained any Job Opportunity 95% attained a Job and/or Education Opportunity 97% attained a Job, Education and/or Other Opportunity Job Opportunities: Obtain a new job Obtain a better job or higher status* Obtain increased job responsibilities* Obtain a higher salary Education Opportunities: Pursue more education Decide on a program of study Pursue higher degree than intended Other Opportunities: Received a scholarship Received financial reward Completed an internship or practicum Received recognition or awards Obtain IT certifications Made contacts in IT Increased conference participation Other Source: ERS, data as of Jan 2011 * Includes Students already employed 2779 Surveys out of 47,187 CCNA4+ total students

Cisco Confidential 43 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Networking Academy is our largest and longest running corporate social responsibility programs. We believe education is a means of securing a place of value in society so that all may benefit from an individual’s growth.

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