2015 User Conference What Did I Buy? April 22, 2015 Presented by: Rena Lefkowitz Director of Training General Workshop

2015 Office Practicum User Conference Unleash the Potential….

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2015 Office Practicum User Conference and this...

2015 Office Practicum User Conference To this...

2015 Office Practicum User Conference and this...

2015 Office Practicum User Conference Agenda ▪Identify key EHR Features ▪Preview PM Reporting Features ▪Identify key features to extend the reach of your Practice ▪Define an Action Plan

2015 Office Practicum User Conference Robust Pediatric Features ▪Well Visit Templates ▪Developmental Surveys ▪Patient Handouts

2015 Office Practicum User Conference Robust Pediatric Features

2015 Office Practicum User Conference Robust Pediatric Features Vaccine Management: ▪ Inventory control ▪ Forecasting using VacLogic ▪ Robust, flexible reporting

2015 Office Practicum User Conference Robust Pediatric Features ▪CDC, WHO, Hybrid ▪Down Syndrome ▪Preemie

2015 Office Practicum User Conference Robust Pediatric Features ▪200+ Pediatric Focused Encounter Templates: ▪ Common Complaints ▪ Symptom Templates ▪ ADHD ▪ Asthma ▪ Breastfeeding ▪Customizable

2015 Office Practicum User Conference Robust Pediatric Features Care Plans: ▪Routine Health Maintenance ▪Monitor chronic health conditions ▪Clinical Decision Support ▪Recalls ▪Support MU, P4P and PCMH ▪Customizable

2015 Office Practicum User Conference Robust Pediatric Features Care Plans... from this

2015 Office Practicum User Conference Robust Pediatric Features Care Plans... to this:

2015 Office Practicum User Conference Robust Pediatric Features Templates: ▪Key to Electronic Charting ▪Increase Efficiency ▪Structured Data ▪More complete documentation ▪Customizable

2015 Office Practicum User Conference Robust Pediatric Features Surveys ▪Use built in surveys ▪Create new surveys ▪Customizable ▪CHADIS Integration

2015 Office Practicum User Conference Power Tools

2015 Office Practicum User Conference Make it yours.. A common theme keeps recurring: Customizable!

2015 Office Practicum User Conference PM Features ▪OP Insights ▪Overview Tab in Billing Center ▪Direct insight into Financial KPI’s ▪Billing Performance ▪A/R Summary ▪Practice Health Dashboards ▪Easy to read ▪Reports by Provider, Location, Plan or Payer

2015 Office Practicum User Conference PM Features

2015 Office Practicum User Conference PM Features

2015 Office Practicum User Conference Making Connections Patient Portal:

2015 Office Practicum User Conference Making Connections Patient Portal ▪Improve patient engagement ▪Resource for patients to maintain their own information, request forms, complete surveys, and more ▪Exchange secure messages ▪View statements ▪With InstaMed merchant services, make payments

2015 Office Practicum User Conference Patient Message Xchange: ▪Direct patient contact from within OP ▪ ▪Text ▪Phone ▪US Mail ▪Contact preferences can be configured ▪Credits are easy to purchase ▪Works with patient portal ▪Customizable Making Connections

2015 Office Practicum User Conference PM Features Say Goodbye To: Say Hello to Direct Messaging ▪Secure ▪Allows for Attachments: C-CDA’s ▪Send/Receive from Specialists/Hospitals ▪Increase Interoperability ▪Used by multiple EHR’s and HIE’s

2015 Office Practicum User Conference Making Connections Integrated Clearinghouses

2015 Office Practicum User Conference Making Connections e-Prescribing ▪ Send and track electronic prescriptions ▪ Manage refill requests electronically

2015 Office Practicum User Conference Making Connections Interfacing: ▪Reference labs ▪Immunization Registries ▪Health Information Exchanges (HIEs)

2015 Office Practicum User Conference Making Connections Meaningful Use ▪Full support for meeting CMS requirements ▪Roadmaps ▪Training Webinars ▪Use OP to improve patient outcomes

2015 Office Practicum User Conference How do I Get Started?

2015 Office Practicum User Conference Action Plan ▪ Designate an Implementation Team ▪ Learn the Core functionality first ▪ Develop electronic workflows that work ▪ Customize Well Visit and Encounter Templates ▪ Develop a timeline and plan for implementing new features ▪ Practice CQI* CQI=Continuous Quality Improvement

2015 Office Practicum User Conference Supporting you... More than just the software itself... ▪Ongoing Learning: ▪Monthly Buzz and Spotlight Webinars ▪Monthly Newsletter ▪OP Help ▪Communities ▪Accessing Support: ▪Realtime Chat ▪ ▪Telephone

2015 Office Practicum User Conference Supporting you... More than just the software itself...

2015 Office Practicum User Conference Supporting you... Our commitment ▪To continuously improve OP ▪To exceed your expectations ▪To listen and respond to your needs and challenges ▪To support you in providing the highest quality of care

2015 Office Practicum User Conference