11 – E-Commerce 1. What is Electronic Commerce? 2. What is a contract? 3. Elements of an enforceable contract 4. Standard terms of a contract 5. Form and execution of contract 6. Benefits of a written contract 7. Contract issues in the digital environment 8. Jurisdiction 9. When is an electronic contract formed? 10. Electronic Transactions Act 1999 (Cth) 11. Electronic payment systems 12. Secure contract formation in a digital environment 13. Identity and capacity to contract 14. Secure storage of electronic records 15. E-commerce best practice 16. EFT Code of Conduct 17. Scams and Swindles 18. UNICITRAL Model

Commerce and contracts  1. What is Electronic Commerce? 1. What is Electronic Commerce? 1. What is Electronic Commerce?  2. What is a contract? 2. What is a contract? 2. What is a contract?  3. Elements of an enforceable contract 3. Elements of an enforceable contract 3. Elements of an enforceable contract  4. Standard terms of a contract 4. Standard terms of a contract 4. Standard terms of a contract  5. Form and execution of contract 5. Form and execution of contract 5. Form and execution of contract  6. Benefits of a written contract 6. Benefits of a written contract 6. Benefits of a written contract  7. Contract issues in the digital environment 7. Contract issues in the digital environment 7. Contract issues in the digital environment

Jurisdiction –8.1. Where is an electronic contract formed? 8.1. Where is an electronic contract formed?8.1. Where is an electronic contract formed? –8.2. Jurisdiction and online contracts 8.2. Jurisdiction and online contracts8.2. Jurisdiction and online contracts

Electronic aspects  9. When is an electronic contract formed? 9. When is an electronic contract formed? 9. When is an electronic contract formed?  10. Electronic Transactions Act 1999 (Cth) 10. Electronic Transactions Act 1999 (Cth) 10. Electronic Transactions Act 1999 (Cth)  11. Electronic payment systems 11. Electronic payment systems 11. Electronic payment systems –11.1. Types of payment systems Types of payment systems11.1. Types of payment systems –11.2. Regulation of EPSs Regulation of EPSs11.2. Regulation of EPSs –11.3. Consumer friendly EPS Consumer friendly EPS11.3. Consumer friendly EPS

Secure contracting  12. Secure contract formation in a digital environment 12. Secure contract formation in a digital environment 12. Secure contract formation in a digital environment –12.1. Legal risks in electronic transactions Legal risks in electronic transactions12.1. Legal risks in electronic transactions –12.2. Digital signatures Digital signatures12.2. Digital signatures –12.3. Legal risk with digital signatures Legal risk with digital signatures12.3. Legal risk with digital signatures  13. Identity and capacity to contract 13. Identity and capacity to contract 13. Identity and capacity to contract

Secure storage of electronic records  14. Secure storage of electronic records 14. Secure storage of electronic records 14. Secure storage of electronic records –14.1. Electronic records and the record keeping requirements of Commonwealth or State law Electronic records and the record keeping requirements of Commonwealth or State law14.1. Electronic records and the record keeping requirements of Commonwealth or State law –14.2. When electronic records must be kept When electronic records must be kept14.2. When electronic records must be kept –14.3. Corporations Act 2001 (Cth) Corporations Act 2001 (Cth)14.3. Corporations Act 2001 (Cth) –14.4. Limitations legislation Limitations legislation14.4. Limitations legislation –14.5. Retaining electronic contract records Retaining electronic contract records14.5. Retaining electronic contract records

Good and bad practice  15. E-commerce best practice 15. E-commerce best practice 15. E-commerce best practice  16. EFT Code of Conduct 16. EFT Code of Conduct 16. EFT Code of Conduct  17. Scams and Swindles 17. Scams and Swindles 17. Scams and Swindles –17.1. Bank Scams – NetBank Bank Scams – NetBank17.1. Bank Scams – NetBank

International  18. UNICITRAL Model 18. UNICITRAL Model 18. UNICITRAL Model –18.1. UNCITRAL Model Law on Electronic Commerce UNCITRAL Model Law on Electronic Commerce18.1. UNCITRAL Model Law on Electronic Commerce –18.2. UNCITRAL Model Law on Electronic Signatures UNCITRAL Model Law on Electronic Signatures18.2. UNCITRAL Model Law on Electronic Signatures

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12 – Consumer Protection 1. Consumers and Technology 1. Consumers and Technology 2. Trust and Confidence 2. Trust and Confidence 3. Case Study: Online Financial Services 3. Case Study: Online Financial Services 4. Policy Framework 4. Policy Framework 5. Legislation 5. Legislation 6. Australian Codes of Conduct 6. Australian Codes of Conduct 7. International regimes 7. International regimes 8. Conclusion 8. Conclusion

Introduction  1. Consumers and Technology 1. Consumers and Technology 1. Consumers and Technology  2. Trust and Confidence 2. Trust and Confidence 2. Trust and Confidence

3. Case Study: Online Financial Services –3.1. Complexity of Products 3.1. Complexity of Products3.1. Complexity of Products –3.2. Online Calculators 3.2. Online Calculators3.2. Online Calculators –3.3. Independence 3.3. Independence3.3. Independence –3.4. Disclosure 3.4. Disclosure3.4. Disclosure –3.5. Identification 3.5. Identification3.5. Identification –3.6. Complaints 3.6. Complaints3.6. Complaints –3.7. Privacy 3.7. Privacy3.7. Privacy –3.8. Access and cost 3.8. Access and cost3.8. Access and cost –3.9. Jurisdiction 3.9. Jurisdiction3.9. Jurisdiction –3.10. Terms and Conditions Terms and Conditions3.10. Terms and Conditions

4. Policy Framework –4.1. Contract 4.1. Contract4.1. Contract –4.2. Payment 4.2. Payment4.2. Payment –4.3. Conduct 4.3. Conduct4.3. Conduct

‘Instruments’  5. Legislation 5. Legislation 5. Legislation  6. Australian Codes of Conduct 6. Australian Codes of Conduct 6. Australian Codes of Conduct –6.1. EFT Code of Conduct 6.1. EFT Code of Conduct6.1. EFT Code of Conduct –6.2. Smart Card Code 6.2. Smart Card Code6.2. Smart Card Code –6.3. Telecommunications Codes 6.3. Telecommunications Codes6.3. Telecommunications Codes –6.4. Internet Industry Association Code of Conduct 6.4. Internet Industry Association Code of Conduct6.4. Internet Industry Association Code of Conduct –6.5. Australian Direct Marketing Association (ADMA) Industry Code of Practice 6.5. Australian Direct Marketing Association (ADMA) Industry Code of Practice6.5. Australian Direct Marketing Association (ADMA) Industry Code of Practice –6.6. The Model Code 6.6. The Model Code6.6. The Model Code

Looking further  7. International regimes 7. International regimes 7. International regimes –7.1. EU Directive 7.1. EU Directive7.1. EU Directive –7.2. OECD Guidelines 7.2. OECD Guidelines7.2. OECD Guidelines  8. Conclusion 8. Conclusion 8. Conclusion