Change Management Team Support to UNCTs in Visioning & Strategic Planning January 2007

Purpose These slides provide an overview of a service line for “Support to UN Country Teams with Strategic Planning & Visioning.” The service line package has benefited from: The collaborative efforts of DGO, Staff College, the MCT, and the South Africa RSC Two pilot UNCT experiences (Malawi and Botswana) A comprehensive package of presentation and session materials for this service line accompany this presentation

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next steps

Models of support 1. Strategic Planning within UNDAF planning retreat 2. Strategic Planning independent of UNDAF planning, or within a “bridging period” 3. Strategic Planning during UNDAF orientation workshop Malawi Botswana TBD Thus far, three models for the provision of visioning & strategic planning support have been envisioned:

Storyline Pace of the UN Reform agendaMultiple parallel initiatives Different levels of consensus, stages of decision-making, and/or clarity in the guidance on how to move forward 1.Avoid a fractured response to UN Reform challenges 2.Ensure that the strategic planning of the UNCT programming is informed by capacity awareness and “reality checks” 3.Capitalize on the progress and momentum created by the UNCT by strengthening the governance and work planning instruments A coherent approach is needed to…

Rationale UN’s contribution to realizing the vision of the country / working within its planning & coord. frameworks Formulating a common programmatic strategy Assessing operational requirements to deliver Holistic planning as a UNCT UN’s principle value as a primary partner supporting the Government Internal planning & solutions- identification is needed to translate our goals into realized value added

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next steps

Framework for support Optimizi ng resourc es Aligning Structur es Making it Happen Improvi ng process es Visionin g Getting Ready Communications Visionin g Getting Ready This Service Line prepares UNCTs to identify and manage the direction and elements of their broader change efforts by outlining a Roadmap for moving forward

Framework for support – comprehensive view Joint programming process Harmonized Approach to Cash Transfer Common services Vision for programme & operations Work planning Communication Capacity building Coordinated representation Common premises Communication Optimizi ng resourc es Aligning Structur es Making it Happen Improvi ng process es Visionin g Getting Ready Joint programme teams Skills and capacity assessment Annual Work Plans Joint resource mobilization Country Programme Action Plan Joint operations teams

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next steps

Sample Agenda - Malawi AM Sessions PM Sessions Break Time UNCTGovernmentIA FT Day [10.45 – 12.30] Preparation of UNDAF results matrices (cont) 21. [13.30 – 15.00] Preparation of UNDAF results matrices (cont) 25. [8.15 – 9.30] Positioning 17. [8.00 – 8.15] Overview 15. [15.15 – 17.45] Formulating outcomes Day 2 9. [8.15 – 9.15] UN Reform 14. [14.00 – 15.00] UNDAF Priority setting 10. [9.15 – 9.45] UNCT Position Paper 8. [8.00 – 8.15] Overview 16. [17.45 – 18.00] Wrap-up Day [8.00 – 8.15] Overview 29. [13.00 – 14.00] Tools for UNCT Roadmap 26. [10.00 – 11.30] Develop UN Reform Roadmap 27. [11.30 – 12.30] Evaluation 6. [15.45 – 17.15] Defining Elements of the Roadmap Day 1 2. [10.30 – 10.45] Opening Session 3. [10.45 – 11.45] MGDS Highlights 5. [14.30 – 15.30] Rationale for UNCT Roadmap 7. [17.15 – 17.30] Wrap-up 1. [8.00 – 9.45] Intro & objectives 4. [11.45 – 13.00] UNDAF Malawi 11. [9.45 – 10.45] Results overview UNDAF 12. [11.00 – 12.00] Results overview (cont) 13. [12.00 – 13.00] UNDAF prep. and meth. 18. [8.15 – 9.30] MGDS Results matrix 19. [9.30 – 10.30] Preparation of UNDAF results matrices 23. [17.15 – 17.30] Wrap-up 22. [15.15 – 17.15] UNDAF action planning 28. [12.30 – 13.00] Closing remarks

Sample Agenda - Botswana AM Sessions PM Sessions Lunch Break Time UNCT UNCT+ and Government UNCT+ 12. [16.00 – 17.30] Business Planning 10. [10.45 – 12.00] Positioning of UN 11. [13.00 – 15.45] Defining the way forward 8. [9.00 – 9.15] Overview 13. [17.30 – 17.45] Wrap-up & Evaluation Day 1 7. [17.30 – 17.45] Wrap-up 2. [9. 00 – 11.00] Vision 2016 (Vision Sec. Coordinator) GoB Planning processes (MFDP) Review of UNDAF (UNRC) 1. [8.30 – 9.00] Coffee & breakfast 5. [14.30 – 16.00] Visioning 4. [14.00 – 14.30] Objectives & Reflections 9. [9.15 – 10.30] Working approach & principles 6. [16.15 – 17.30] Programme & Operations strategy Heads of Agencies + Deputies Heads of Agencies + Deputies + Senior Programme & Operations Managers Heads of Agencies + Deputies + Senior Programme & Operations Managers + Government Officials Session s Session s 1-3 Session s [11.00 – 13.00] Stock-taking [13.00 – 14.00] Lunch with Government Day 2

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next steps

Key Analytical Exercises Low High Assess Demand Weak Strong Assess UNCT Capacity Ensure sustainable funding Consider recruiting staff with area expertise and/or provide further training to current staff Proactively develop/further develop partnerships in service area Acknowledge that the CT should not provide services that are not valued by clients Acknowledge that clients may need a better understanding of why this set of services are important for the country’s development Review implementing modalities & arrangements to better position the CT Consider recruiting staff with area expertise and/or provide training to current staff Create an action plan for increasing CT capacity in high-demand areas Assess the value of the set of services & develop strategies Strengthen specific types of services Capitalize on specific types of services

3. Increased equitable access to and utilization of quality health and primary education services by 2011 By UNDAF Outcome area Demand Low High CT Capacity Coordination Services Policy Support & Tech Advice Capacity Development – HRM Implementation Support Resource Mobilization Advocacy Capacity Development – RBM-planning Capacity Development –M&E Capacity Development – resource mgmt Cap Dev for Aid Coordination

Key Analytical Exercises Strengths and Weaknesses Opportunities and Threats External issues that you cannot control Internal factors over which you have some control or influence = = Realizing the UNCT Vision requires the team to continually assess: What internal factors impact our performance? What internal factors impact our performance? What external factors shape our ability to deliver results? What external factors shape our ability to deliver results?

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next steps

Deliverables UNDAF Finalization Joint Programmes HACT Common Premises Common Services

Deliverables

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next steps

Practices Introduced Work Stream Manager Project Board Quality Assurance Support The individual who manages the process of each work stream to ensure that the project plan is adhered to & technical experts provide active input to the work The entity that ensures quality in both the process and deliverables in each work stream The entity that is ultimately accountable for achieving results in each work stream & the decision-making authority The entity that provides substantive support to the project teams re: guidance, good practices, & follow- up through their network and in-house expertise Manage s the process Take decision s Project Team The team with the right technical expertise to do the work in each project Do the work Oversee projects Help

Contents Models for support Framework for support Delivering support - Sample agenda Key analytical exercises Deliverables Practices introduced Next Steps

1.Reflect on feedback from clients and partners to refine service line 2.Codify approach and supporting materials for each service model 3.Train support providers in consistent approach for supporting UNCTs