THE PULSE – WHANGAREI YOUTH ONE STOP SHOP

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Presentation transcript:

THE PULSE – WHANGAREI YOUTH ONE STOP SHOP A collaboration of government and community based services, co-located under one roof. Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. Te Hotu Manawa MISSION – To connect young people to opportunities that will radically impact their lives. PURPOSE – To lead youth focused solutions through strong partnerships with youth, community and government to inspire people to build vibrant communities for their future. Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. THE PULSE SITE Whangarei Youth One Stop Shop Charitable Trust Inc.

ORGANISATIONS THAT ARE BASED AND/OR DELIVER ON SITE Community Agencies Te Ora Hou Northland Family Works - Northern Anglican Care & Counselling He Kaakano Early Childcare Centre He Mataariki Teen Parent School Howden Counseling Services Sport Northland Play Group Barnardos HIPPY (Home Interaction Program for Parents and Youngsters) St Johns Youth Coach Services Tautoko-Teina Youth Mentoring Government Agencies Work & Income Northland Health NZ Police Ministry of Education Manaia PHO Strengthening Families Child, Youth & Family Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc.

SERVICES offered through multiple organizations Camps School for Teen Parents Early Childcare Education Parent Support & Development Services OSCAR Approval Holiday Programmes School Attendance Services Youth Transition Support Goal Setting for Youth Green Prescription Youth Coach Services Venue Hire for Community Groups Police Youth Services Learner’s Driver Licence Counselling Services Family Support Services Early Years Service Coordinator Social Work Services Youth Work Programmes Holiday Programmes Teen Parent Ante Natal Classes Parenting Programmes Family Group Conference Strengthening Families Conference Youth Group Mentoring Individual Mentoring Work & Income Case Management Services Sexual Health Services Public Health Services Doctor Services Alternative Education Youth Advice and Information Budgeting Advice Group Family Support Young Father’s Programme Community Sports Events Teen Parent Support Services Youth Career Services Graffiti Removal Community Concerts Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. FACILITIES Courts for basketball & netball (with flood lights) Fields for sports, concerts, festivals Swimming Pool Gymnasium Meeting rooms Cyber Space Youth Room Game Zone Parenting Centre Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. CONNECT FORUMS Social Work Peer Support Group Everyday Communities Early Years Services Hubs Forum Teen Parent Forum Whangarei Community Youth Networker’s Forum Youth Week Co-ordination Educational Forum Monthly site meetings Wednesday site staff lunch External relationships Youth and Family workers from the various organizations that are apart of this collaborative work gather together and create forum to discuss the various issues (i.e. teen parenting) and topics they individually deal with in the service areas they provide, enabling them to collectively create new solutions and methods of addressing these issues as well as sharing information with each other on experiences and providing support. This builds community. Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. DEVELOPMENTS Community Work Supervision Project Children’s playground Continue to align and integrate services Research and evaluation Information sharing protocols Succession planning Expansion of childcare centre New parenting centre Extension of carpark area Refurbishing/purpose built Teen Parent school Internal PA system Proposed confidence course Relocation of additional office space Whangarei Youth One Stop Shop Charitable Trust Inc.

KEY LESSONS TO EFFECTIVE COLLABORATION Relationships – commitment and trust Key people to drive the project- leadership Collaborate with groups with a proven track record Be willing to help others be successful Having a “can do” attitude Buy in at all levels of each organisation Vision Commitment from all stakeholders Succession planning Belief - never lose sight of why you are doing this!! Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. THE JOURNEY ….. has been bloody hard!! Fundamental issue – sustainable funding Key positions- collaborative leadership Integrated Service Delivery Good relationships from governance to operational Whangarei Youth One Stop Shop Charitable Trust Inc.

Barriers to Effective collaboration Personalities Power mongers Huge workloads On your own waka (only focused on your own work/journey as an organization) Lack of clear protocols and processes Time Lose sight of the big picture Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. Collaboration Means: Teamwork Partnership Group effort Association Alliance Relationship Cooperation Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. How does this type of collaboration help young people and their whanau (ohana) Access a range of services on one site Reduces overlap of services Encourages organizations to specialize (in what they do best) Shorter time lines for youth & families to receive services needed Grows trust and a better understanding of other services by young people and their whanau (ohana) Youth focused Shared resources & information Agencies have closer working relationships at all levels Role model good relationships Whangarei Youth One Stop Shop Charitable Trust Inc.

Ehara taku toa i te toa takitahi, he toa takitini. (Maori proverb) CONCLUSION….. Ehara taku toa i te toa takitahi, he toa takitini. (Maori proverb) I didn’t get here by myself, I got here with the help of others Whangarei Youth One Stop Shop Charitable Trust Inc.

Whangarei Youth One Stop Shop Charitable Trust Inc. Further Information on The Pulse (click on links) The Northern Advocate article- “Positive Role Models Vital To Guide Youth” http://www.northernadvocate.co.nz/localnews/storydisplay.cfm?thesection=localnews&storyid=3697131 Beehive.govt.nz article-“Whangarei's Pulse Shows The Way For One-stop Service”: http://www.beehive.govt.nz/release/whangarei039s+pulse+shows+way+one-stop+service The Pulse - Te Hotu Manawa Service Centre: http://www.heartlandservices.govt.nz/locations/whangarei.html Northland Regional News Article on The Pulse: http://www.msd.govt.nz/documents/about-msd-and-our-work/publications-resources/journals-and-magazines/msd-newsletters/2006/northland-october-2006.pdf Te Ora Hou Aotearoa: http://www.teorahou.org.nz/about.html Whangarei Youth One Stop Shop Charitable Trust Inc.