A Multiple Level Analysis of Hospital Team Effectiveness

Team effectiveness is a function of the individual team member- The question is how do you facilitate individual involvement and remove barriers for that involvement from team and organization?

Factors Associated with Team Effectiveness Meeting frequency and deadlines Meeting frequency and deadlines Hours per week on team activities Hours per week on team activities Willingness to serve on team Willingness to serve on team Selection method for team Selection method for team Communication of the team plans Communication of the team plans Position in organization Position in organization Perception of team leader performance Perception of team leader performance Perception of facilitator performance Perception of facilitator performance

Strategies for Engaging Team Members in Team Activity Clear and timely charter and objectives for team Clear and timely charter and objectives for team Coverage of primary job duties Coverage of primary job duties Reinforcement of team activities by administration Reinforcement of team activities by administration Clarity of team member role Clarity of team member role Effective team leader/facilitator Effective team leader/facilitator

Strategies for Engaging Team Members an Team Activity, cont. Financial Incentives Financial Incentives Promote “evolution” of team and focus on results Promote “evolution” of team and focus on results “Continual” training available to team “Continual” training available to team Team members should participate in all phases of team activity Team members should participate in all phases of team activity Team meetings productive from the beginning Team meetings productive from the beginning Decreased frequency of team meeting Decreased frequency of team meeting Facilitator role “formalized” Facilitator role “formalized”

Discussion Points Importance/difficulty of integration Importance/difficulty of integration Physician involvement- good, bad, ugly Physician involvement- good, bad, ugly Clinical staff participation/coverage Clinical staff participation/coverage Importance of GOOD team meetings Importance of GOOD team meetings Breaking the “committee” mentality Breaking the “committee” mentality Training/support for teams- who should do the training, on what, and when Training/support for teams- who should do the training, on what, and when

What Works? What Does Not Work? Questions?