LEADERS AND MEMBERS LEARNING AND WORKING TOGETHER GDQ Associates presents: LEADERS AND MEMBERS LEARNING AND WORKING TOGETHER Susan Wheelan, Ph.D. 16 Aunt Sukey Way Provincetown, MA 02657 5084873750 gdq@gdqassoc.com www.gdqassoc.com © GDQ Associates, 2011
WHY DOES THAT MATTER? If group leadership or group membership is focused on in research or practice, there may be an imbalance that will affect real work and team members and leaders, potentially reducing productivity. © GDQ Associates, 2011 2
Stages of Group Development Goals of Stage One To create a sense of belonging and the beginnings of predictable patterns of interaction. To develop member loyalty to the group. To create an environment in which members feel safe enough to contribute ideas and suggestions. Goals of Stage Two To develop a unified set of goals, values, and operational procedures. © GDQ Associates, 2011 3
Stages of Group Development Goals of Stage Three To solidify positive relationships among members. To engage in more mature negotiations about roles and organizational procedures. Goals of Stage Four Getting the work done well. Making informed decisions. Remaining cohesive while encouraging task-related conflicts. Maintaining high performance over the long haul. © GDQ Associates, 2011 4
Tasks of Leaders in Creating Effective Teams Leader style match the group’s developmental level. The leader plans and organizes for group meetings. The leader communicates his or her vision for the group. The leader monitors decision-making processes. The leader delegates and shares power with members as the group matures. The leader facilitates problem solving. The leader facilitates group processes. The leader communicates effectively and provides feedback to members. The leader networks with others in the organization. © GDQ Associates, 2011 5
Tasks of Members in Creating Effective Teams Members are clear about, and agree with group goals. Members support open communication where all members are heard. Members are clear about and accept their roles . Role assignments match member abilities. Members get, give and utilize feedback. Members spend time discussing problems they must solve and decisions they must make. Members plan how to solve problems and make decisions. Members understand group development and participate in ways that facilitate the development of their group. © GDQ Associates, 2011 6
METHOD Using ProQuest, an international research database, work team leadership and work team membership studies between 1990 and 2000 were identified. Work team leadership and work team membership studies between 2001 and 2011 also were identified. Amazon.com was used as a source for books on work team membership and work team leadership © GDQ Associates, 2011 7
TEAM LEADERSHIP RESULTS Work Team Leader 1990 - 2000 2001 - 2011 54 Studies 126 Studies 30% 70% © GDQ Associates, 2011 8
TEAM MEMBERSHIP RESULTS Work Team Member 1990 - 2000 2001 - 2011 172 Studies 78 Studies 68.8% 31.2% © GDQ Associates, 2011 9
Amazon and the Trickle-Down Effect In December 2011, Amazon.com had 23,963 different books worldwide for sale on team leadership (83%) and 4,846 for sale on team membership (17%). In January 2012, Amazon had 29,112 for sale on team leadership (85%) and 4902 for sale on team membership (15%). © GDQ Associates, 2011 10
Discussion Collaboration between group members and leaders is the key to the development of high performance teams. In the 90’s that was the case. In 2001-2011 leadership training and coaching was the focus. However, leaders and members who understand group development and have the skills needed for group productivity are vital to group success. We need to reverse course. © GDQ Associates, 2011 11