Annual Canadian UGM 2007 Visual User Group Nov 22 nd 2007 Laval, Quebec

Agenda What’s New at Shop9000 Inforum Visual Roadmap and 653 Shop9000 Products –Sharepoint Visual Collaboration Center –Sharepoint OPV –Sharepoint Quality –New Shop reports Break out sessions

Breakout Sessions Room ARoom C The Next Generation of Management Reporting CRM becoming RM Break 6.53 Deep Dive Technology SharePoint/Customs

Project Summary – Infor ERP VISUAL Enrich Enrich Project: Target: 1 st Q 2008 –50 + Enhancements Personalize Productivity Projects “Version is intended to allow the user to personalize their VISUAL experience and meet many regulatory requirements”

New Products Enhancements –Editable Windows –Audit Trails –Enhanced security –Consigned Inventory –PO Management –Multy WO printing with Documents –Word Integration –Macros and document MNGT available in FIN modules –Vista –Workflow Enhancements –And MORE

Extend Extending the Infor solution footprint Evolve Innovative new solutions Enrich Enriching existing Infor solutions Infor Product Strategy Enriched Infor Solution Infor Solution

Extend Evolve Enrich ERP Infor ERP VISUAL Summary  Maintain, support and advance major product lines  Industry standard SOA- enablement for increased interoperability  Increase usability through the Infor User Experience Center of Excellence Commitment  Respond to changing business demands with new functionality  Leverage out-of-the-box best- in-class Infor solutions as well as 3 rd party solutions  New role-based user experience based on well- defined personas Extended Value  New innovative solutions for evolving business needs  Mix and match Infor and non- Infor solutions and components for continuous and non-disruptive innovation  Integrated and collaborative user experience Drive Innovation Customer ecosystem VISUAL CA BD

Infor365 Online Support Optimize your support Log the on the website before you call If you need help let us know

New Staff Philip Landow – Shop9000 President Jean Lajeunesse – Application Consultant New Opening – Application Consultant

New Customers Added 74 new customers in last 12 months. Managed Over 200 add on projects in that same period.

New Markets Now active with local support in –Quebec City –Montreal –Toronto –Edmonton –Calgary –Vancouver –Ottawa

New Products/Process Visual E-workshops/Seminars Shop continues to help our clients fight the effects of application erosion with our commitment to provide informative workshops and webinars

New Products/Process DETAILED PROJECT HEALTH INDICATORS SUMMARY STATUS Team PArticipation 8 Organization al Support 8 As Planned Understandin g 8 SOP Development 8 On Schedule 6 Technical Environment 8 Scope Focus 8 Homework/S etup Progress 8 Major Issues: 0 Parking Lot Issues: 0 Other Issues: 0 Project Schedule Variance: 0 Average Schedule Variance: +5

What is Microsoft SharePoint? 1.SharePoint is used to build enterprise portals that gives you access to the following information: 2.News and Topics 3.My Site, with personal and public views 4.Powerful indexing and searching across file shares, Web servers, secure Web servers, Exchange Public Folders. 5.Alerts that notify you when changes are made to relevant information, documents, or applications 6.No cost for software (free from Microsoft, with purchase of Windows Server WSS Version Only)

New Products VCC Quality Qdata –TMplus & RFplus OPV Shop Reports II

New Products Visual Sharepoint Products – Collaboration Center The VISUAL Collaboration Centre (VCC) provides a framework, within Windows SharePoint Services 3.0 (WSS) to create role or departmental based portals  VCC comes pre- configured with 4 role based portal sites that include VISUAL data views, as well as predefined document and list libraries.

New Products Visual Sharepoint Products - OPV The Project Management template (WSS PM) is a Windows SharePoint Services (WSS) based application that is used for the purpose of managing one or more projects in a collaborative environment.  Task Management  Document Management, including version control  Document attachment capabilities through-out.  Issues Management  Service Request Management  FAQ and Knowledgebase Management for project lessons learned.

New Products Visual Sharepoint Products - Quality The Quality Management template (WSS QM) is a Windows SharePoint Services (WSS) based application that is used for the purpose of organizing and managing the typical activities and tasks encountered by a manufacturer’s quality department.

New Products Visual Sharepoint Products - Quality Document Management with version controls for, o FMEA documents, including sample templates. o Inspection Plans, including a sample plan. o Product documents o Quality System and Process documents o Standard Operating Procedures  Non-conformance Event Management  Corrective Actions Management  Change Request Management  Quality Events Management (e.g. audits, etc.)  Team Discussions  Customer Communications  Vendor Communications  Discussion Boards.

New Products New Shop Reports

Breakout Sessions Room ARoom C The Next Generation of Management Reporting CRM becoming RM Break 6.53 Deep Dive Technology SharePoint/Customs