Learning From Companies Who Have Profited From Global Growth: They Have Done It, So Can You! Tony Kayyod Global Ops Now, LLC Global Business Club of Mid-Michigan

Discussion Typical Globalization Questions Mid-West Company Examples Comments And Questions Page 2

Global Business Club of Mid-Michigan How Would You Go About Export Growth? Follow The Customer Establish An International Presence Understand The Trading Process Develop A Business Plan Page 3

Global Business Club of Mid-Michigan What Are The Business Organization Hurdles To Open Up An International Presence? Knowledgeable Implementation Team Invoicing And Collection Cultural Awareness Local Competencies Page 4

Global Business Club of Mid-Michigan What Are The Pros And Cons Of Doing Business With International Suppliers? Lower Purchase Cost Unreliable Quality Longer Lead time Working Capital Page 5

Global Business Club of Mid-Michigan International Customers Needs For Giving Suppliers Business Opportunities? Local Empowered Support Door to door process Flow Problem Solving Coverage 24/7 Coverage Page 6

Global Business Club of Mid-Michigan What Is The Level Of Resource Competency For Managing International Operations? Bilingual Project Management Extensive Local Team Training Safe Guarded Business Processes Oversight And Management By Objectives Page 7

Global Business Club of Mid-Michigan How Would You Plan For Intellectual Property Protection In Int’l Markets? Hide The Secrete Sauce Attain Local Patent Registration License The IP to A Reputable User Limit The Value Chain Transparency Page 8

Global Business Club of Mid-Michigan How Can We Find An International Partner? Clear Upfront Vision Desired Mutual Contributions Establishing Solid Relationship And Trust A Practical operating Agreement Page 9

Global Business Club of Mid-Michigan What Can You Do For Streamlining Global Footprint Operations? Eliminate Redundancies Integrate Customer Deliverables Business Case Model For Decisions Supplier Development And Compliance Page 10

Global Business Club of Mid-Michigan What Do You Need To Invoice And Collect Revenue With International Customers? Legal Local Presence Tax Understanding Banking And Foreign Exchange Getting The Profits Out Page 11

Global Business Club of Mid-Michigan Profiting Through Global Growth Fitting Machining Tax Software IT Business Custom Software Metal Fabrication Auto Components M&A Operations (5) Rep. Office Trading Joint Venture WOFE Voice of Customer (2) Value Stream Mapping Used Appliance Quality Control Fruits & Nuts Energy Drinks Distribution (3) Hardware Distribution Printing Labels Medical Products Flooring Finish Training Business Bio Diesel Gas Mask Pet Prod. Knifes Leverage (4) Lead Time Reduction Plastic Resigns Electric HVAC Blow Molding GPS Device Facility Management Prosthetics Conveyors Royalty (1) Packaging Manufacturer Sensors Manufacturing Sign Language Call Centers Licensing

Global Business Club of Mid-Michigan Key Success Factors “Increase Certainty Of Success And Reduce Probability Of Failure”

Global Business Club of Mid-Michigan Comments And Questions Page 14