© 2006 Trissential. All Rights Reserved. 11 Linda Finley MPS Strategy Discussion Administrative Support

© 2006 Trissential. All Rights Reserved. Essential Business Model Effective Strategy & Planning Architectural & Quality Guidance Prioritized Portfolio Efficient Management Portfolio Health PM Best Practice Exceptional Execution Product Scorecard Project Health Business Excellence Benefit Validation 2

© 2006 Trissential. All Rights Reserved. 3 Technology for Administrative Support Information technology would (best) support administrators and central office staff by… Access to more and better data Organize information better and quicker Timely data Standards around data...everyone has access overload Accurate data input that is easily retrievable and support in the analysis of that data Focus on the analysis of data Using data in a more efficient way Connect the central office better with the schools, using data Collecting our history so we don’t have to re-hash history Using Survey Monkey, Outlook to be more efficient Strategic focus: Information Management BI/Analytics Reporting UI Strategic focus: Information Management BI/Analytics Reporting UI

© 2006 Trissential. All Rights Reserved. Information Management in 2011 Distribute Acquire / Reuse Enrich Learn Cleanse Use Store Data Quality Acquire, Cleanse and Enrich Information Distribution Distribute and Use Knowledge Management Learn and Reuse Integrated Storage Store Governance Strategy, Management, Compliance

© 2006 Trissential. All Rights Reserved. 5 Information technology would (best) support administrators and central office staff by… Access to more and better data Develop staff intranet More training Maximize use of the tools that we have - using mentors / early adopters Live screen savers, access to breaking news, information (real time) Work remotely Standards around data...everyone has access overload Strengthen relationship with community agencies and parks Leverage other people’s technology - Facebook, Twitter, Google Docs Dashboard for other administrators besides principals Allow administrators to be innovative and increase efficiencies, dashboards Connect the central office better with the schools, using data Using Skype for translations/virtual meetings for Professional Development (less driving betw buildings) Technology for Administrative Support Strategic focus: Portal Intranet Social media/networking Content Management Strategic focus: Portal Intranet Social media/networking Content Management

© 2006 Trissential. All Rights Reserved. Enterprise Content Management Maturity 6

© 2006 Trissential. All Rights Reserved. 7 Information technology would (best) support administrators and central office staff by… Access to more and better data Maximize use of the tools that we have - using mentors / early adopters Make staff development a priority, take time to pause to learn Work remotely Administrators and central office staff need to be willing to learn new technology Clearer standards for technology Internal policies for using Outlook and other tools for collaboration Raise the bar on expectations of our central staff to be models of effective use of technology Sunset technology that we no longer need Leverage other people’s technology - Facebook, Twitter, Google Docs Allow administrators to be innovative and increase efficiencies, dashboards Include technology training from the very beginning as we train new staff Using Skype for translations Collecting our history so we don’t have to re-hash history Using Survey Monkey, Outlook to be more efficient Technology for Administrative Support Strategic focus: Behaviors Policies/Practices Professional Development PEOPLE Strategic focus: Behaviors Policies/Practices Professional Development PEOPLE

© 2006 Trissential. All Rights Reserved. 8 Changing Behavior Is aware that successful strategic change is about changing individuals first Approaches change holistically Is empathetic Understands how mental-maps (motivators) of individuals and organizations work, and how to affect them Is fully incorporated into the project and fabric of the organization

© 2006 Trissential. All Rights Reserved. 9 Approach and Manage the Change 9 Communications Manage the Change Reinforce with Training Conduct stakeholder analysis Create comprehensive communication plan Leverage existing programs and vehicles Analyze stakeholder baseline Prioritize best practice change tactics Drive a consistent change vision Use blended training program Role-based, process driven Leverage automation and internal resources Improvement Realization